Atradius
The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.
At Atradius, we believe in personal development and the Growth Mindset. Our Culture is based on teamwork, reliable accountability, constantly improving and unrivalled service. Read on more on our Career site: https://careers.atradius.com/en/careers.
Department Description
The Atradius Global Business Unit is responsible for growing and servicing a portfolio of large multinational accounts. With teams in 35 countries we provide a unique service concept, combining one central negotiation contact with unparalleled local service to each of the customer’s local subsidiaries. We pride ourselves in our business mindset and strong focus on customer satisfaction, and on being able to stablishing long standing relationships not only externally, but also as a central unit that involves dealing with all the different key stakeholders in the company:
The Spanish Global team, based in Madrid, is one of the most experienced Global teams in the world and with a high growth potential, looking after a number of Spanish multinationals, as well as some of the largest Global accounts based elsewhere.
Job Description
As Account Manager you will be responsible, as part of our account team, for a portfolio of large variety of strategic Global clients, both at service and ownership level. It will be your job to develop an excellent commercial relationship with these clients and their brokers. You will be an important contact for their day to day servicing needs.
In this position your key responsibilities will be:
- Joining regular meetings and calls with our clients and brokers
- Communicating with colleagues around the world, in- and outside of Global, about all aspects of our service
- Working within the team to look for opportunities to further grow the portfolio, as well as optimize both the customer relationship, the profitability of the accounts and the efficiency of our service model
- Providing excellent service regarding the clients’ needs regarding all aspects of our product (credit limits, collection cases, claims and policy queries). You will be their first contact for all questions they may have
- Providing administrative support within the team, related to policy updates, renewals and reporting
- As we are working in close cooperation with our Global New Business team, you will also be involved in new sales opportunities
What qualification should you have? The ideal candidate will have the following profile:
Required qualifications:
- University, HBO or equivalent degree
- Able to develop and execute a client strategy
- Hands-on, strong drive, self starter, team player, energetic, quick and result focused
- Independent, strong and confident personality
- Excellent command, both written and verbal, of the English and Spanish language
What do we offer?
- A dynamic, international and challenging work environment
- Training and support to reach your full potential including the opportunity for continuous professional development
- Attractive terms and conditions, including competitive salary, pension package and a range of flexible benefits and rewards
- Challenging tasks with individual development and training opportunities
Equal opportunities for all
The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued. We encourage and welcome everyone to apply to our positions.
Do you have any questions about our offer?
Maria-Angeles CAPILLA, Human Resources, is available by e-mail at [email protected].
I am Atradius! - Do you want to know who we are?
Get to know Atradius colleagues in this video: https://www.youtube.com/watch?v=NnsgT04OpTU&t=4s
Atradius is a global provider of credit insurance, bond and surety, collections and information services, with a strategic presence in over 50 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. Atradius is a member of Grupo Catalana Occidente (GCO.MC), one of the largest insurers in Spain and one of the largest credit insurers in the world.