We need a Night Shift Receptionist to join our team in our Hostel in Barcelona
Candidate will:
- Maintain a friendly, cheerful and courteous demeanour at all times
- Use suggestive selling techniques to sell rooms/beds and promote other services of the hostel
- Assist in registering guests and assigning rooms/beds
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
- Build strong relationships and liaise with all other department's especially housekeeping, maintenance & reservations
- Performs other duties as assigned, requested or deemed necessary by management
- Thoroughly understand and adhere to proper credit, check- cashing, and cash handling policies and procedures.
- Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD
- Maintain the cleanliness and neatness of the front desk area
- Work closely with the Financial Department to ensure accounting coherence
ESO/EGB
De 1 a 2 años
Tipo de puesto: Jornada completa, Temporal, Indefinido
Sueldo: A partir de 1.700,00€ al mes
Experiencia:
- Experiencia en hoteles: 1 año (Obligatorio)
Idioma:
- Inglés (Obligatorio)
- Español (Obligatorio)
Ubicación del trabajo: Empleo presencial