20 publicaciones de empleo destacadas de front office agent en barcelona, ct (¡Están contratando!)

Front Office Agent
SLS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
2d
Front Office Agent - Kimpton Vividora Barcelona
Kimpton —Barcelona, Barcelona provincia
- Inglés
- Grado
9d
Front Office Agent
AXA —Barcelona, Barcelona provincia
- De lunes a viernes
- Bachillerato
- Habilidades organizativas
Front Office Agent - Affiliated by Meliá Condal Mar (39683)
Melia Hotels International —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Hotel
Front Office Agent - Torre Melina a Gran Melia Hotel (37877)
Melia Hotels International —Barcelona, Barcelona provincia
- Servicio al cliente
- Inglés
- Hotel
Front Desk Hospitality Agent
Sonder Holdings —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
- Hotel
- Recepción
- Seguro dental
- Seguro oftalmológico
Guest Experience Agent
SLS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
Agent Fleet Coordinator (m/f/d) - Barcelona Eixample
SIXT Spain —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Oficina
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
3d
E-commerce & Merchandise Manager
Proton AG —Barcelona, Barcelona provincia
- Microsoft Word
- Merchandising
- Inglés
Head of Sales & Revenue
AIRE Ancient Baths —Barcelona, Barcelona provincia
- De guardia
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
CX Training Lead (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Inteligencia artificial
- Liderazgo
6d
Commercial Sales Development Representative
BLP Digital AG —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Máster
- Grado
Onboarding Consultant - AI Suite
Cloudtalk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Inteligencia artificial
- Vacaciones pagadas
Solicitud rápida
Senior Commercial Sales Development Representative
BLP Digital AG —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Máster
- Grado
Account Manager
Cloudtalk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Ventas
- Inglés
- Vacaciones pagadas
Solicitud rápida
Senior Product Designer B2B
eDreams ODIGEO —Barcelona, Barcelona provincia
- Media jornada
- Oficina
- Inteligencia artificial
- Liderazgo
Senior Account Manager
Cloudtalk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
- Vacaciones pagadas
Solicitud rápida
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- Investigación
- Oficina
- Grado
- Teletrabajo opcional
Solicitud rápida
13d
Director of New Business
Oppizi Deutschland GmbH —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Español
- Ventas
- Inglés
Senior Design System Engineer
Bsport —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- Teletrabajo opcional

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Front Office Agent

SLS -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 2 días

Cualificaciones

Español
Inglés
Experiencia en hoteles

Descripción completa del empleo

Company Description

SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!

Job Description

What you’ll do

We are looking for a Front Office Agent to join the team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction.

Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems.
Greet and assist guests in a warm, courteous, and professional manner.
Handle cash and credit transactions, ensuring the accuracy of guest billing.
Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction.
Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.
Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Ensure all guests are quoted the correct rate as per the selling strategy and website.
Ensure all telephone calls are answered as quickly and efficiently as possible.
Report any issues to the correct department and check to ensure the work has been completed.
Ensure that the reception and public areas are clean, tidy and presentable at all times.

Qualifications

What we are looking for...

Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel.
Previous experience with pre-opening of a hotel is a big plus.
Someone who understands, celebrates and embraces the SLS brand values.
Ability to multitask and work in a fast-paced environment.
Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality.
Excellent verbal and written communication skills. Fluent in Spanish and English.
You make people feel good - your team, guests, and colleagues alike. You make a positive impact.
You learn quickly and adapt to SLS’s unique culture.
You are humble and open to ideas. We leave our ego at the door and help get things done.
You’re up for doing things differently and trying (almost) everything once.
You want to be part of a team that works hard, supports each other and has fun along the way.

Additional Information

What's in it for you...

The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
A competitive package and plenty of opportunity for development.
Excellent discounts across the entire Ennismore family of brands.

SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de front office agent en barcelona, ct

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