20 publicaciones de empleo destacadas de customer care specialist en catalunya (¡Están contratando!)

Customer Care Brands Specialist
InPost Iberia —Barcelona, Barcelona provincia
- Trabajo híbrido
- Microsoft Excel
- Servicio al cliente
- Inglés
Solicitud rápida
6d
Customer Care Specialist
Amenitiz —Barcelona, Barcelona provincia
- Español
- Inglés
Solicitud rápida
4d
Customer Care & Fashion Advisor (2nd level) (GER) (BCN)
mytheresa.com —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Microsoft Office
Workplace Experience Events Specialist
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
Solicitud rápida
3d
Junior Accounts Receivable Specialist
Factorial —Barcelona, Barcelona provincia
- De 22.000 € a 27.500 € al año
- Español
- Inglés
Solicitud rápida
Germany Customer Care Specialist (Temporary Contract)
ISDIN —Barcelona, Barcelona provincia
- Microsoft Excel
- Servicio al cliente
- Máster
EE190: Operations Quality Specialist-Senior (ID)
FedEx EU —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Habilidades de análisis
- Grado
Procure to Pay Specialist
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Oracle
- Microsoft Outlook
- Servicio al cliente
- Seguro dental
- Plan de pensiones
Operation Specialist
Carousel Logistics —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Microsoft Office
Customer Care Specialist (Dutch Market)
TripAdvisor —Barcelona, Barcelona provincia
- CRM software
- Inglés
- Oficina
3h
Sales Admin, Tender & Contract Compliance Specialist ( d / f /m)
Beckman Coulter Life Sciences —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Sistemas ERP
- Inglés
7d
GPC Compliance Assurance Specialist
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
Customer Care Specialist (Dutch Market)
The Fork —Barcelona, Barcelona provincia
- CRM software
- Inglés
- Oficina
Solicitud rápida
4h
Email Deliverability Specialist
MailerLite —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- SQL
Skin Advisor Specialist (temporal)
ISDIN —Barcelona, Barcelona provincia
- Microsoft Excel
- Ventas
- Servicio al cliente
3d
Customer Care Specialist | German speaker
ALPADIA Language Schools SA —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Microsoft Office
Solicitud rápida
Customer Care Specialist - Spend -German Speaker
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
- Abono gimnasio
Snr EVC Specialist, Amazon Maintenance Operation Center (AMOC)
Amazon Spain Fulfillment, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Grado
- Liderazgo
Training Specialist (Amadeus)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Salesforce
- Inglés
Solicitud rápida
5h
Manager of Customer Care
Amphora Logistics —Barcelona, Barcelona provincia
- Servicio al cliente
- Gestión de equipo
- Liderazgo
- Seguro médico privado
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer care specialist en catalunya

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Customer Care Brands Specialist

InPost Iberia
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Hace 6 días

Cualificaciones

Microsoft Excel
Servicio al cliente
Gestión en la cadena de suministro
Logística
Inglés

Descripción completa del empleo

Everything you are looking for and more

The Customer Care Brands Specialist is responsible for ensuring an excellent customer experience through proactive shipment monitoring, incident management, and continuous communication with clients and internal teams.

Reporting to the Brands Team Leader, this role involves managing an assigned customer portfolio, monitoring daily operations, resolving incidents, and coordinating with different departments to ensure efficient service and high-quality support.

This position is ideal for someone proactive, organized, customer-oriented, and comfortable working in fast-paced operational environments.

What responsibilities and objectives will you have?

Manage and proactively monitor the shipments of your assigned customer portfolio.
Ensure excellent customer service through phone calls, e-mails, and daily communication with clients.
Identify, investigate, and manage incidents, ensuring timely follow-up and resolution.
Coordinate with internal departments to escalate, claim, and resolve operational issues efficiently.
Build strong relationships with customers, understanding their needs and ensuring a positive service experience.
Monitor service quality indicators and prepare weekly and monthly performance follow-ups.
Analyse service performance and collaborate on action plans to improve operational quality and customer satisfaction.
Ensure the correct application of internal procedures and operational processes.
Prioritize tasks effectively in a dynamic environment with multiple ongoing requests and operational needs.
Contribute to achieving Customer Care department KPIs and service objectives.

Well, what will the requirements be?

At least 3 years of experience in Customer Service, Customer Care, Logistics, Transport, or a similar operational environment.
Previous experience managing customer portfolios and handling incidents or operational follow-ups.
Strong customer-oriented mindset with excellent communication skills.
Ability to work proactively, independently, and in a fast-paced environment.
Strong organizational and prioritization skills.
Problem-solving attitude with the ability to manage conflicts effectively.
Team player with strong collaboration skills across different departments.
Good knowledge of Excel and reporting tools.
English level sufficient for professional communication (written and spoken).
Degree is valuable but not mandatory.
Experience in logistics, transport, supply chain, or operational customer service environments will be highly valued.

What do we offer?

Language platform

Wellbeing programme

Flexible working hours

Online platform for lifelong learning

Competitive salary

Flexible remuneration services can be contracted

Why join us?

At InPost, you will play a key role in shaping how millions of customers interact with last-mile delivery solutions. You will work in a fast-growing, innovative environment where your contributions directly support the company’s expansion and market presence. Our culture is built around five key behaviours, driven by a strong “Go Go Go” mindset focused on speed and determination.

CHAMPION THE CUSTOMER: We put the customer at the center of everything we do and strive to exceed expectations.
OWN IT: We take responsibility, act with initiative, and proactively drive solutions.
DARE TO DISRUPT: We embrace innovation, ambition, and continuous learning to grow and improve together.
MAKE IT HAPPEN: We adapt quickly, learn constantly, and move forward with Smart execution.
WIN TOGETHER: We achieve great results through collaboration, recognition, and a shared winning mindset.

Inclusive Culture

At InPost, we are committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and believe that different perspectives strengthen our teams and drive better results.

Solicitud rápida

Refina tu búsqueda

customer care specialist empleos en catalunya

Customer Care Brands Specialist

Customer Care Specialist

Customer Care & Fashion Advisor (2nd level) (GER) (BCN)

Workplace Experience Events Specialist

Junior Accounts Receivable Specialist

Germany Customer Care Specialist (Temporary Contract)

EE190: Operations Quality Specialist-Senior (ID)

Procure to Pay Specialist

Operation Specialist

Customer Care Specialist (Dutch Market)

Sales Admin, Tender & Contract Compliance Specialist ( d / f /m)

GPC Compliance Assurance Specialist

Customer Care Specialist (Dutch Market)

Email Deliverability Specialist

Skin Advisor Specialist (temporal)

Customer Care Specialist | German speaker

Customer Care Specialist - Spend -German Speaker

Snr EVC Specialist, Amazon Maintenance Operation Center (AMOC)

Training Specialist (Amadeus)

Manager of Customer Care

Quiero recibir la alerta de empleo más reciente de customer care specialist en catalunya

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