20 publicaciones de empleo destacadas de operations administrator en madrid, md (¡Están contratando!)

Cellular Support Specialist, EMEA
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- Jornada completa
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Salesforce —Madrid, Madrid provincia
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6d
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2d
Identity Security Enginner / Architect - SDS
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- Jornada completa
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Product Manager IT Management
Jotelulu —Alcobendas, Madrid provincia
- Jornada completa
- Agile
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de operations administrator en madrid, md

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Cellular Support Specialist, EMEA

Tesla -
Alcobendas, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Excel
Desarollador iOS
Servicio al cliente
iOS
Android
Habilidades de análisis
Grado
Gestión de dispositivos móviles
Relaciones Laborales
Intune

Descripción completa del empleo

What to Expect

This role can be based out of different Tesla locations in Spain.

The Cellular Solutions Administrator - IT Operations, is at the forefront of supporting our remote environment across all regions. We are the face of Tesla IT and act as a primary contact for our remote user base. This role will closely work with our user base and various IT staff to coordinate multiple projects, ensure day to day incidents are quickly addressed, and handle cellular related issues. The position will require onsite and remote troubleshooting with the ability to work independently with minimal supervision. The ideal candidate should have a strong passion for technology and have experience in a fast-paced corporate environment.

What You'll Do

Manage and maintain a robust customer service experience with cellular requests
Respond to Cellular requests and incidents from users at different levels
Proactively ensure the highest levels of cellular infrastructure availability in Tesla Centers
Diagnose cellular, or MDM-related issues and address
Develop and maintain standard operating procedures and processes
Work closely with multiple IT Operations teams to resolve issues and deploy equipment into production environment
Responsible for maintaining hardware inventory
Lead various hardware management projects
Develop and maintain strong relationships with our business partners and vendors
Participate in on-call activities and follow escalation process to provide 24/7 support

What You'll Bring

Bachelor’s degree or equivalent training/education
Five years of industry experience and vendor management experience
Experience with supporting senior level executives and Experience with wireless technologies including LTE, UMTS, GSM, CDMA, Bluetooth, WIFI
Strong background in supporting and troubleshooting Android and iOS devices
Experience with Mobile Device Management (Airwatch, Intune, DEP)
Solution driven mindset, strong problem solving and analytical skills
Excel Proficiency, proven ability to manipulate data sets, create pivot tables, generate and perform analysis on reports
Ability to effectively communicate with a variety of stakeholders including internal customers, management, executive leadership, teammates, and vendors
Ability to organize and prioritize workflow to meet established timeframes
Strong attention to detail with excellent follow up

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

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operations administrator empleos en madrid, md

Cellular Support Specialist, EMEA

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CSA Lead

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Product Manager IT Management

Quiero recibir la alerta de empleo más reciente de operations administrator en madrid, md

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