20 publicaciones de empleo destacadas de customer support coordinator en comunidad de madrid (¡Están contratando!)

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Translation Quality Assurance Coordinator

IQVIA -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa
Hace 1 día

Cualificaciones

Habilidades de análisis
Grado
Habilidades de comunicación
Gestión del tiempo

Descripción completa del empleo

Madrid, Spain | Full time | Home-based | R1544749

Position Summary

We provide specialised language services for the Life Sciences sector. We are seeking a detail-oriented and highly organized Quality Assurance (QA) Coordinator to support the delivery of high-quality multilingual content for the life sciences industry. The successful candidate will be responsible for performing linguistic and technical quality checks, coordinating translation quality assurance activities, and ensuring compliance with client-specific requirements. The role requires extensive use of memoQ and collaboration with project managers and linguists to maintain excellence across translation projects involving pharmaceutical, biotechnology, medical device, and healthcare content.

Key Responsibilities

Translation Quality Assurance

Conduct linguistic and technical QA reviews of translated life sciences content using memoQ and associated QA tools.
Perform pre-delivery quality checks to identify and resolve issues related to terminology, consistency, formatting, numbers, tags, and regulatory compliance.
Verify adherence to client style guides, terminology databases, translation memories, and quality standards.

Project Support and Coordination

Collaborate closely with Project Managers to support translation workflows and delivery schedules.
Assist with CAPA (corrective and preventive actions) for identified quality issues.

Compliance and Documentation

Support compliance with ISO 17100, ISO 9001, and 27001 certifications
Contribute to the development and refinement of QA processes and standard operating procedures (SOPs).

Continuous Improvement

Identify recurring quality trends and recommend process improvements.
Provide feedback support to linguists and project teams.
Assist with the implementation of new QA tools, workflows, and best practices.

Qualifications

Required

Bachelor's degree in Translation, Linguistics, Life Sciences, Pharmacy, Biotechnology, Healthcare, or a related field.
Excellent attention to detail and analytical skills.
Strong written and verbal communication skills.
Ability to manage multiple projects and deadlines in a fast-paced environment.

Preferred

Proficiency in memoQ, including QA settings, translation memories, termbases.
Familiarity with ISO 17100, ISO 9001, and localization quality standards.
Experience working in a Language Service Provider (LSP) environment.

Key Competencies

Quality-focused mindset
Attention to detail
Problem-solving and root cause analysis
Organizational and time management skills
Continuous improvement orientation

Working Conditions

Remote work environment
Occasional participation efficiency review sessions.
Flexibility to support global project schedules when required.

Success Measures

On-time completion of QA reviews.
Reduction of quality-related client feedback and corrective actions.
Compliance with client and regulatory requirements.
Compliance with processes and ability to work independently
Contribution to continuous improvement initiatives and overall customer satisfaction.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

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