20 publicaciones de empleo destacadas de retail solutions en barcelona, ct (¡Están contratando!)

Floor Manager - French Market
Konecta BCN —Barcelona, Barcelona provincia
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
S&C - Retail Consulting Manager
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
Graduate Program - Supply Chain Analyst
AP Management SA/NV —Cornellà de Llobregat, Barcelona provincia
- Jornada completa
- Máster
- Grado
- Ciencias empresariales
Solicitud rápida
3d
Product Engineer - Run / TMA
Hello Pomelo —Barcelona, Barcelona provincia
- DevOps
- Sistemas ERP
- Máster
Finance Administrator
Hines —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Inglés
Construction Project Manager
AIRE Ancient Baths —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Project management
Solicitud rápida
Hotel Manager- Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Hotel
- Grado
Accountant
SeQura —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Sistemas ERP
Solicitud rápida
8d
Strategy & Operations Manager – Life Sciences Sector
BIP - Business Integration Partners —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
Banking Strategy
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Agile
- Servicios financieros
TALENT & ORGANIZATION PROJECT MANAGER
Mango —Palau-solità i Plegamans, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Grado
Strategy & Operations Senior Manager – Life Sciences Sector
BIP - Business Integration Partners —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
Program Manager II
Everseen —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Agile
Account Manager - Spanish Market
Skello —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
Solicitud rápida
Partner Manager (Card Present / Retail)
MONEI —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida
Technical Implementation Specialist
NCR —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Sistema operativo Windows
- Habilidades de presentación
8d
VP, Operations Europe
Americold Logistics LLC —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- Grado
- Liderazgo
Solicitud rápida
Payments Security Consultant (m/f/d)
Schwarz Corporate Solutions —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Inglés
Stage de fin d'études - Product Owner junior
Hello Pomelo —Barcelona, Barcelona provincia
- DevOps
- Sistemas ERP
- Máster
Senior Product Manager, Shopify Apps (Remote)
Vitals —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inteligencia artificial
- Liderazgo
Solicitud rápida
13d

Quiero recibir la alerta de empleo más reciente de retail solutions en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Floor Manager - French Market

Konecta BCN -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido

Cualificaciones

Francés
Español
Servicio al cliente
Inglés

Descripción completa del empleo

WHO WE ARE

Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries.

Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions - including acquisition, retention, customer service, technical support, and collection - all based on a sustainable business
model.

These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than
500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

MISSION OF THE ROLE

We are seeking an experienced Floor Manager with a native/bilingual level in English and French to join our team in Konecta Barcelona!

RESPONSIBILITIES

Team Management:
Supervise and motivate a large team of 10 supervisors, fostering a positive and productive workplace culture.

Service Quality:
Ensure performance targets are consistently met while maintaining excellent service quality. Provide continuous performance updates to clients.

Performance Monitoring:
Analyze key performance indicators (KPIs) and monitor team results, applying innovative strategies to drive continuous improvement.

Training & Development:
Support the professional growth of team members through ongoing coaching and development.

Workflow & Request Management:
Ensure optimal distribution of tasks and client requests, guaranteeing seamless daily operations.

Cross-Functional Communication:
Maintain regular communication with other team leaders and upper management to ensure alignment on objectives, and deliver clear, consistent direction to all team members.

Problem-Solving:
Act as a go-to person and reference for the entire team when challenges arise.

Compliance with Processes & Internal Rules:
Ensure consistent adherence to company policies and procedures.

Client Liaison:
Maintain direct contact with the client. Organize and lead progress and goal-setting meetings, provide continuous feedback, and write detailed reports. Offer innovative, high-quality solutions to meet client needs.

REQUIREMENTS

Proven experience in team management within a customer service environment.

Excellent verbal and written communication skills.

Ability to multitask and solve problems quickly and effectively.

Natural leadership with the ability to motivate and inspire a team.

Strong command of office tools and management software.

Proficiency in English French and Spanish

WE OFFER

A permanent contract

A multicultural and positive environment

A modern and pleasant workplace in an exceptional building with sea views

Discount in Company health insurance

Training opportunities throughout the year, as we aim to support our talents in their professional development.

Our offices are located in Barceloneta:
Barceloneta (Metro L4) / Estació de França (Rodalies) / Ciutadella - Vila Olímpica (Metro and Tram T4)

We are a company committed to equal opportunities for women and men, and we firmly promote equity across all our positions.

Proven experience in team management within a customer service environment.

Excellent verbal and written communication skills.

Ability to multitask and solve problems quickly and effectively.

Natural leadership with the ability to motivate and inspire a team.

Strong command of office tools and management software.

Proficiency in English French and Spanish

Solicitud rápida

Refina tu búsqueda

retail solutions empleos en barcelona, ct

Floor Manager - French Market

S&C - Retail Consulting Manager

Graduate Program - Supply Chain Analyst

Product Engineer - Run / TMA

Finance Administrator

Construction Project Manager

Hotel Manager- Hotel Arts Barcelona

Accountant

Strategy & Operations Manager – Life Sciences Sector

Banking Strategy

TALENT & ORGANIZATION PROJECT MANAGER

Strategy & Operations Senior Manager – Life Sciences Sector

Program Manager II

Account Manager - Spanish Market

Partner Manager (Card Present / Retail)

Technical Implementation Specialist

VP, Operations Europe

Payments Security Consultant (m/f/d)

Stage de fin d'études - Product Owner junior

Senior Product Manager, Shopify Apps (Remote)

Quiero recibir la alerta de empleo más reciente de retail solutions en barcelona, ct

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión