20 publicaciones de empleo destacadas de head of operations en catalunya (¡Están contratando!)

Head of Customer Retention
OnTheGoSystems —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- SQL
Solicitud rápida
2d
Head of Content
OnTheGoSystems —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inteligencia artificial
- Marketing
Solicitud rápida
9d
Head of Facilities Engineering & Project Management (f/m/d)
Siemens Healthineers —Barcelona, Barcelona provincia
- Jornada completa
- PMP
- Inglés
- Liderazgo
Head of Legal Ops & Transformation
Sterlington, PLLC —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- Liderazgo
Solicitud rápida
Head of Account Management Portuguese Market
Factorial —Barcelona, Barcelona provincia
- Ventas
- Inglés
Solicitud rápida
Head of Sales & Revenue
AIRE Ancient Baths —Barcelona, Barcelona provincia
- De guardia
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
Senior Operations Manager (South Europe)
BLACKLANE —Barcelona, Barcelona provincia
- Español
- Inglés
Solicitud rápida
14d
Sr Mgr Local Study Operations
Amgen —Barcelona, Barcelona provincia
- Doctorado
- Investigación
- Máster
- Seguro dental
- Seguro oftalmológico
12d
Capacity Planner (Temporary Contract)
Action —Banyeres Del Penedes, Tarragona provincia
- Media jornada
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Field Service Resources Planning Trainee
Siemens Energy —Barcelona, Barcelona provincia
- Media jornada
- Trabajo híbrido
- Inglés
- SharePoint
Head of Financial Accounting
Stark Future —Sant Boi de Llobregat, Barcelona provincia
- Disponibilidad fin de semana
- Sistemas ERP
- Máster
- Grado
Senior Strategic Partnerships Manager
Remote —Amer, Girona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Recursos humanos
- APIs
- Vacaciones pagadas
- Teletrabajo opcional
International Head of Retail - Barcelona - 40h
Miin Cosmetics —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Microsoft Outlook
Solicitud rápida
14d
Head of Credit Control
Eskimi —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Oficina
Solicitud rápida
Head of Sales, Optical channel Iberia
Alcon —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
Rooms Division Manager
Sircle Collection —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Bachillerato
Solicitud rápida
Office Manager
Frekuent —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Vacaciones pagadas
- Abono gimnasio
Solicitud rápida
Global Head HSSE
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Máster
- Grado
Head Chef Rooftop
The Social Hub —Barcelona, Barcelona provincia
- Español
- Inglés
- Hotel
Solicitud rápida
Senior Manager Purchasing
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- IT
- Liderazgo
- Teletrabajo opcional

Quiero recibir la alerta de empleo más reciente de head of operations en catalunya

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Head of Customer Retention

OnTheGoSystems -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 2 días

Cualificaciones

WordPress
SQL
SaaS

Descripción completa del empleo

WPML is the world's most popular multilingual plugin for WordPress. We power hundreds of thousands of paying customers. Our customers are agencies, store owners, publishers, and governments. We have been profitable for over a decade. We ship real software that real customers depend on. We are not a startup looking for product-market fit. We are a mature company that needs someone to own one of our most important numbers.

You own retention. Not coordinate it. Own it.That means:

Churn rate, renewal rate, and net revenue retention are yours. You set the targets. You build the plan. You ship the work. You report the results.
Our NPS program and our public-rating surfaces (Trustpilot, Capterra, G2) are metrics you move. They are not projects you status-report on.
You lead the existing Retention team and shape its evolution. You coach the team. You get more from the people on it than they are getting from themselves today. The team's shape will evolve as your AI-amplified work scales.
You work with Support, Engineering, and Product as your three core counterparts. Support is where today's churn signal lives. You constantly mine what is trending and what customers are struggling with right now. You will not request reports from Support. You will use our internal intelligence tools and look yourself. Engineering and Product are where you ship retention-critical fixes. You arrive with business cases that make prioritization obvious.
You report to the CEO directly. No layers. No fancy slides. Only results.

Requirements

You want to be doing the work, not just managing it. Your best weeks are the ones where you wrote the strategy, ran the analysis, drafted the comms, and shipped the experiment yourself. AI tools are part of your daily working stack. You use them to do more, not to escape doing. If you have been promoted away from doing the work and you miss it, this is the job.
You have measurably moved a retention metric at a previous company. You can describe exactly how. Specific numbers. Specific actions. Specific results.
You come from a self-serve B2B SaaS. SMB, prosumer, or developer tools. You know the difference between running a self-serve renewal motion and running an enterprise CSM team. You have done the former.
You are data-fluent. You read funnels for fun. You can write SQL or instruct an analyst precisely.
You decide. When you have 70% of the information, you commit and adjust. You do not escalate decisions back to your CEO that you were hired to make.
You treat coordination as the cost of the work, not the substance of it.

Benefits

A real metric to move. The authority to move it.
Direct, regular access to the CEO. No politics. No committees.
An AI-amplified working culture. The CEO uses AI tools daily for analysis, drafting, and strategic work. You are expected to do the same. We invest in the tooling and the team norms that let a small operation punch above its weight.
Competitive senior-leadership compensation. Specifics with HR.
100% remote since 2008. Strong async culture. Modest meeting load. Real flexibility on hours.
Competent counterparts. Our engineering team ships. Our product team ships. Our support team is in daily contact with customers and produces real intelligence about what is breaking. You will not be the only person trying to make things happen.
Direct access to customer intelligence. We have internal tools that let you probe support trends, ticket patterns, account behavior, and churn signals on demand. No reports to request. No meetings to schedule. The data is in front of you whenever you want to look.
Generous time off. Education and conference budget. Hardware.
A 17-year-old profitable company. Stability without bureaucracy.

Solicitud rápida

Refina tu búsqueda

head of operations empleos en catalunya

Head of Customer Retention

Head of Content

Head of Facilities Engineering & Project Management (f/m/d)

Head of Legal Ops & Transformation

Head of Account Management Portuguese Market

Head of Sales & Revenue

Senior Operations Manager (South Europe)

Sr Mgr Local Study Operations

Capacity Planner (Temporary Contract)

Field Service Resources Planning Trainee

Head of Financial Accounting

Senior Strategic Partnerships Manager

International Head of Retail - Barcelona - 40h

Head of Credit Control

Head of Sales, Optical channel Iberia

Rooms Division Manager

Office Manager

Global Head HSSE

Head Chef Rooftop

Senior Manager Purchasing

Quiero recibir la alerta de empleo más reciente de head of operations en catalunya

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