8 publicaciones de empleo destacadas de head of hr international en barcelona, ct (¡Están contratando!)

Customer Operations Specialist 1
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Máster
- Teletrabajo opcional
SEO Manager Italian Market
Factorial —Barcelona, Barcelona provincia
- De 45.000 € a 55.000 € al año
Solicitud rápida
Sales Manager - AI Automation
Factorial —Barcelona, Barcelona provincia
- De 60.000 € a 75.000 € al año
- Español
- Ventas
- Inglés
Solicitud rápida
Financial Project Technician
Center for Genomic Regulation —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
SEO Manager DACH Market
Factorial —Barcelona, Barcelona provincia
Solicitud rápida
Sales Account Executive - Upsell - UK Market
Factorial —Barcelona, Barcelona provincia
- De 35.000 € a 56.000 € al año
- Ventas
- Inglés
- Marketing
Solicitud rápida
Service Owner
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Inglés
- Habilidades de presentación
- Grado
- Teletrabajo opcional
Customer Advisor Dutch
Lampenlicht —Barcelona, Barcelona provincia
- Turno de 8 horas
- Teletrabajo
- Español
- Microsoft Excel
- Servicio al cliente
7d

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Customer Operations Specialist 1

Giesecke+Devrient -
Sant Joan Despí, Barcelona provincia

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Detalles del empleo

Contrato indefinido | Jornada completa

Beneficios

Teletrabajo opcional

Cualificaciones

Francés
Servicio al cliente
Inglés
Máster
Grado
SAP S/4HANA
Administración y dirección de empresas
Ciencias empresariales
Italiano

Descripción completa del empleo

G+D hace más segura la vida de miles de millones de personas en todo el mundo. Creamos confianza en la era digital con tecnología de seguridad integrada en tres segmentos: Seguridad Digital, Plataformas Financieras y Tecnología Monetaria. Hemos sido un socio confiable para nuestros clientes durante más de 170 años con nuestras soluciones innovadoras para SecurityTech! Somos un grupo tecnológico internacional y una empresa familiar tradicional con más de 14,000 empleados en 40 países. Crear Confianza es nuestro camino hacia el éxito. La confianza es la base de nuestra colaboración en G+D.

Somos el socio confiable para todos los desafíos resultantes del Internet de las cosas. Ofrecemos un completo portafolio de conectividad para operadores de redes móviles, fabricantes de automóviles, empresas tecnológicas como fabricantes de chips y módulos, así como proveedores de transporte y logística. Nuestro portafolio incluye soluciones altamente seguras en el área de conectividad e IoT, desde SIM clásicas, eSIM e iSIM, hasta los sistemas operativos integrados asociados y el manejo del ciclo de vida, pasando por servicios de conectividad global y soluciones IoT. ¿Quieres dar forma activamente a la transformación digital con nosotros?

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. We develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.At G+D Mobile Security, the world leader in secure telecommunications systems via SIM / eSIM, we are looking for a Customer Operations Specialist to join our international team in Barcelona. This is an exciting opportunity for a customer service–oriented professional who thrives in a dynamic environment and wants to contribute to delivering excellence in the entire Order-to-Cash process.

Key Responsibilities:

Manage and process customer orders and renewals accurately and efficiently.
Ensure smooth execution of the Order-to-Cash (OTC) cycle, from order entry to invoicing.
Act as the main point of contact between customers and internal stakeholders (Sales, Purchasing, Shipping, Technical Support).
Provide proactive communication and problem resolution to ensure customer satisfaction.
Collaborate closely with global Customer Operations teams to ensure alignment and consistency.
Collect and maintain accurate master data from Salesforce, SAP S/4Hana, and other sources (emails, spreadsheets, Teams).
Support the Head of Customer Operations and contribute to team initiatives.
Ensure compliance with internal processes and company policies.Required Knowledge and Skills:

Required Knowledge and Skills:

Proven experience in international customer service or order management.
Strong problem-solving mindset, with the ability to work independently and as part of a team.
Solid knowledge of SAP ECC or SAP S/4Hana (Order Entry and Invoicing).
Excellent communication skills (written and spoken), with active listening and attention to detail.
Proficiency in English (written and spoken).
Intermediate level of French and/or Italian.
Knowledge of export processes is a plus.
Flexibility, openness to change, and eagerness to learn.

Preferred Qualifications:

Bachelor’s or Master’s degree in Business Administration or related field.

What’s great about working with us:

Culture and diversity: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly.
Global Collaboration: Work collaboratively with stakeholders around the globe.
Career Development: Benefit from continuous training, coaching, and talent development programs.
Social Benefits: flexible compensation (transport tickets, training, private insurance), etc.
Canteen: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices!
Work-Life Balance: Flexible working hours with the option for remote work (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30; 3 days of remote work).
Location: Sant Joan Despí. Easy communication by public transport.

Privacy Notice

The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D.

Contact

HR Team Spain

[email protected]

JOB OFFER

Job Details

Job Title
Customer Operations Specialist 1

Business Sector
Giesecke + Devrient Mobile Security TCD Iberia S.L.
Av. Baix Llobregat
3
5
08970 Sant Joan Despí
B

Requisition ID
27103

Location

Sant Joan Despí (BCN), ES

Career level
Con experiencia

Job Type
Tiempo completo, Contrato permanente

Contact
HR Team Spain
[email protected]

Somos una empresa comprometida con la igualdad de oportunidades. Fomentamos la diversidad en todas sus formas y cultivamos un entorno de trabajo inclusivo, libre de prejuicios, discriminación y acoso, donde todas las personas empleadas se sientan valoradas y parte de la comunidad. Damos la bienvenida a todas las candidaturas, independientemente de su sexo, edad, raza, origen étnico, procedencia social y cultural, religión, discapacidad u orientación sexual.

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