20 publicaciones de empleo destacadas de technical support en málaga, an (¡Están contratando!)

Senior Infrastructure Delivery Manager
EPAM Systems, Inc. —Málaga, Málaga provincia
- De guardia
- Oficina
- Sistema operativo Windows
- Servicios financieros
- Vacaciones pagadas
- Programa de recomendación
SALES CONSULTANT
DPE International Sp.z.o.o —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
3d
IT-Specialist Mobile Device Management Junior
Drees & Sommer SE —Málaga, Málaga provincia
- Jornada completa
- Inglés
- IT
- Programa de recomendación
Junior Accountant
Lunik —Málaga, Málaga provincia
- Jornada completa
- Microsoft Excel
- Grado
- Contabilidad
Premium Support & Online Community Expert - Spanish Speaker - Relocate to Greece
Next Job Abroad —Málaga, Málaga provincia
- Disponibilidad fin de semana
- Español
- Inglés
Solicitud rápida
7d
Mecánico /a - Service Technician, Málaga
Tesla —Málaga, Málaga provincia
- Disponibilidad fin de semana
- Español
- Mantenimiento
- Inglés
- Formación continua
Security Engineer – Network Security Engineering
JLL —Málaga, Málaga provincia
- Azure
- SQL
- AWS
Operations Software Engineer
FMIT Group —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Grado
DevOps Engineer - Gaming
Betsson Group —Málaga, Málaga provincia
- DevOps
- Inglés
- Oficina
- Seguro de vida
- Programa de recomendación
Solicitud rápida
Information Security Coordinator for Governance, Risk and Compliance
Drees & Sommer SE —Málaga, Málaga provincia
- Jornada completa
- Inglés
Product Manager - Gaming Tooling
LeoVegas Group —Málaga, Málaga provincia
- Jornada completa
- Informática
- Inglés
- Oficina
Engineering Manager (FinCore)
Ebury —Málaga, Málaga provincia
- De guardia
- Oficina
- Desarrollo de software
- Agile
Solicitud rápida
9d
Business Analyst - AI & Automation (m/f/d)
DEKRA —Campanillas, Málaga provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Scripting
3d
Head of Sales Sustainability | Smart Infrastructure Buildings (m/f/d)
Siemens —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Norwegian-speaking Technical Support Agent in sunny Malaga
Next Job Abroad —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
Solicitud rápida
System Engineer
DHV Technology —Málaga, Málaga provincia
- Máster
- Grado
- Ingeniería eléctrica
Product Assurance – Quality Engineer
DHV Technology —Málaga, Málaga provincia
- Inglés
- Máster
- Project management
Senior Salesforce Marketing Cloud Developer
Wunderman Thompson MAP —Málaga, Málaga provincia
- Ventas
- Inglés
- Oficina
Solution Architect – Cybersecurity, European Regulations & OT Critical Infrastructure (Customer Facing / Sales Enablement Focus)
Drees & Sommer SE —Málaga, Málaga provincia
- Jornada completa
- Ventas
- Programa de recomendación
Key Account Manager Foodservice
Heuschen & Schrouff Foods Group B.V. —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida

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Senior Infrastructure Delivery Manager

EPAM Systems, Inc. -
Málaga, Málaga provincia

Solicitar ahora

Detalles del empleo

Beneficios

Vacaciones pagadas
Programa de recomendación

Cualificaciones

Pentest
ITIL Foundation
Power BI
Sistema operativo Windows
Soporte informático
ServiceNow
Servicios financieros
Citrix

Descripción completa del empleo

Join as a Support Service Coordinator and lead an L2 support team managing Microsoft 365, endpoint management and end-user computing for customers in a financial institution. Coordinate daily operations, ensure service level adherence and act as the interface between IT support and the business.

Responsibilities

Manage team scheduling, shift rotas, on-call coverage and capacity planning
Triage and prioritise incoming work, assign tickets and ensure SLA targets are met
Own major incident coordination including bridge calls, resolution drive and stakeholder communication
Act as primary escalation point for VIP and executive-level issues ensuring white-glove service
Ensure ITIL process adherence across incident, problem, change and knowledge management in ServiceNow
Produce and present monthly service reports covering incident trends, SLA compliance and team capacity
Liaise with business stakeholders and third-party vendors, managing expectations and tracking performance
Drive continuous improvement through trend analysis, automation and shift-left initiatives
Maintain quality of team knowledge output including runbooks, SOPs and known error records
Support audit activities and ensure compliance with regulatory requirements

Requirements

5–7 years in IT support operations with 2–3 years in a team lead or coordinator role managing 8–15 staff
ITIL v3/v4 Foundation certified with strong process discipline
Solid understanding of M365, Windows endpoints, Active Directory and Citrix VDI
Experience with ServiceNow for dashboards, workflows and SLA reporting
Strong stakeholder management skills comfortable with senior executives and VIP users
Experience coordinating major incidents and producing post-incident reviews
Experience in financial services or regulated environments
Excellent organisational skills and ability to remain calm under pressure
Experience with team capacity planning and resource management
Strong communication and documentation skills

Nice to have

ITIL v4 Managing Professional HDI Support Center Manager or Microsoft certifications
Experience with ServiceNow Performance Analytics CMDB and service catalogue design
Familiarity with Power BI for operational dashboards and reporting
Experience managing support through technology transitions
Exposure to CSI programmes Lean/Six Sigma or SIAM principles
Experience supporting regulatory audits penetration testing or business continuity exercises

We offer

Private health insurance
EPAM Employees Stock Purchase Plan
100% paid sick leave
Referral Program
Professional certification
Language courses

EPAM is a leading digital transformation services and product engineering company with 61,700+ EPAMers in 55+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.

Why Join EPAM
WORK AND LIFE BALANCE. Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
CONTINUOUS LEARNING CULTURE. Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
CLEAR AND DIFFERENT CAREER PATHS. Grow in engineering or managerial direction to become a People Manager, in-depth technical specialist, Solution Architect, or Project/Delivery Manager.
STRONG PROFESSIONAL COMMUNITY. Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.

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Refina tu búsqueda

technical support empleos en málaga, an

Senior Infrastructure Delivery Manager

SALES CONSULTANT

IT-Specialist Mobile Device Management Junior

Junior Accountant

Premium Support & Online Community Expert - Spanish Speaker - Relocate to Greece

Mecánico /a - Service Technician, Málaga

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Operations Software Engineer

DevOps Engineer - Gaming

Information Security Coordinator for Governance, Risk and Compliance

Product Manager - Gaming Tooling

Engineering Manager (FinCore)

Business Analyst - AI & Automation (m/f/d)

Head of Sales Sustainability | Smart Infrastructure Buildings (m/f/d)

Norwegian-speaking Technical Support Agent in sunny Malaga

System Engineer

Product Assurance – Quality Engineer

Senior Salesforce Marketing Cloud Developer

Solution Architect – Cybersecurity, European Regulations & OT Critical Infrastructure (Customer Facing / Sales Enablement Focus)

Key Account Manager Foodservice

Quiero recibir la alerta de empleo más reciente de technical support en málaga, an

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