20 publicaciones de empleo destacadas de agent de service en terrassa, ct (¡Están contratando!)

Fraud Activity Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
8d
Backship Support Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
Customer Service Representative (Czech-speaking) - On-site FA02
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Bachillerato
Customer Representative (Hungarian and Romanian speaking) - On site FA02
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Bachillerato
Temporary Cruises Port Agent - Operations Maritime Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Grado
7d
M365 Architect with French/Arabic or Italian
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Outlook
- Inglés
- SharePoint
Reservation Agent- Hotel Arts
Hotel Arts Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
7d
Front Desk Agent - Hotel Arts
Hotel Arts Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
14d
Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Grado
- Manufactura
6d
Reservation Agent- Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Sin necesidad de experiencia
- Hotel
- Bachillerato
8d
Director of CX Service Excellence
eDreams ODIGEO —Barcelona, Barcelona provincia
- Oficina
- Inteligencia artificial
- Liderazgo
Senior Business Travel Consultant - French Speaking
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Tramp Operator - Maritime Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Grado
German Speaking Agent Replacement Reservation - 100% Remote
SIXT Spain —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Word
- Español
- Microsoft Outlook
- Teletrabajo opcional
Solicitud rápida
8d
Customer Service Sales Area Manager
Coesia —Santa Perpètua de Mogoda, Barcelona provincia
- Servicio al cliente
- Inglés
- Seguro de vida
Solicitud rápida
Supervisor ad interim
Europcar —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Liderazgo
Service Design Intern
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Investigación
Front Office Agent
SLS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
2d
Line Manager
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Salesforce
- Inglés

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Fraud Activity Agent (French-speaking) - On-site BM01

Concentrix -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Francés
Desarollador iOS
iOS
Inglés
Android

Descripción completa del empleo

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fraud Activity Agent in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Fraud Activity Agent on our team, you will:

Fraud Investigation & Verification

- Initiate investigations on suspicious fraud cases using internal tools and defined macros. - Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud.

Manage cases within defined pending periods, ensuring timely follow-up and resolution.
De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

Are proficient or bilingual in French and advanced in English
Strong interpersonal skills including active listening, empathy, and adaptability
Advanced customer service and conflict resolution abilities
Skilled in troubleshooting and resolving complex, non-standard issues
Provides clear root-cause analysis and insights
Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)
Technically proficient in OS-level topics (iOS, Android, Windows)
Proactively identifies and leads improvement initiatives
Supports efficiency and optimization of service-level agreements (SLAs)
Has access to and effectively uses extended tools
Possesses deep knowledge of internal processes and workflows

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

Full time 39 hours/week, permanent contract

- Rotative shifts between Monday - Saturday, 09:00 - 18:00 ( 2 full weekends off per month)

Salary 22000 euros gross/year + up to 2400 euros gross/year in bonus
Great office location in Barcelona
Full paid training about the company and the project you will be working on
Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1728871

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agent de service empleos en terrassa, ct

Fraud Activity Agent (French-speaking) - On-site BM01

Fashion Support Consultant (French-speaking) - On-site - Sport Clothing Industry PM01

Backship Support Agent (French-speaking) - On-site BM01

Customer Service Representative (Czech-speaking) - On-site FA02

Customer Representative (Hungarian and Romanian speaking) - On site FA02

Temporary Cruises Port Agent - Operations Maritime Services

M365 Architect with French/Arabic or Italian

Reservation Agent- Hotel Arts

Front Desk Agent - Hotel Arts

Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01

Reservation Agent- Hotel Arts Barcelona

Director of CX Service Excellence

Senior Business Travel Consultant - French Speaking

Tramp Operator - Maritime Services

German Speaking Agent Replacement Reservation - 100% Remote

Customer Service Sales Area Manager

Supervisor ad interim

Service Design Intern

Front Office Agent

Line Manager

Quiero recibir la alerta de empleo más reciente de agent de service en terrassa, ct

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