20 publicaciones de empleo destacadas de service representative en comunidad de madrid (¡Están contratando!)

Client Service Representative
Fiserv —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Regional Aftersales Representative
BYD Europe —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Ventas
Representative, Customer Service
CommScope —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Servicio al cliente
3d
Business Services Representative - Region South
BD —San Agustín de Guadalix, Madrid provincia
- CRM software
- Español
- Microsoft Excel
IE Campus Life Coordinator
IE University —Madrid, Madrid provincia
- Disponibilidad fin de semana
- CRM software
- Español
- Microsoft Excel
Customer Quotation Representative
Cencora —Madrid, Madrid provincia
- Jornada completa
- Microsoft Word
- CRM software
- Microsoft Excel
11d
Residential Life Coordinator - NYU Madrid
New York University —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Microsoft Word
- Español
- Microsoft Excel
EMEA Supply Chain Program Manager
Enerpac Tool Group Corporation —La Moraleja, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oracle
- Sistemas ERP
- Microsoft Office
Inside Sales Representative
3Shape —Madrid, Madrid provincia
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Global Manager IBP Finance
Sandoz —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Sistemas ERP
- Máster
HR Manager
Eurovision Services —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Gestión de conflictos
- Recursos humanos
- Plan de pensiones
Coordinator, Logistic Execution
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Regional Service Representative for PreFab (Prefabricated Data Center Modules)
Schneider Electric —Madrid, Madrid provincia
- Jornada completa
- AutoCAD
- Inglés
- Microsoft Office
10d
Field Application Specialist/Field Sales Representative (Madrid)
Sysmex Iberia —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Microsoft Office
- Seguro dental
- Abono gimnasio
Solicitud rápida
Coordinator, Logistics Execution
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Grado
Customer Service Representative (EN/ES)
Enerpac Tool Group Corporation —La Moraleja, Madrid provincia
- Jornada completa
- CRM software
- Español
- Servicio al cliente
Office Based Business Development and Account Manager
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Salesforce
Junior Technical Sales Representative - Food & Feed Solutions (f/m/x)
Anton Paar Spain S.L. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Inglés
Solicitud rápida
Sr. Clinical Project Manager (Europe)
Allucent —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Programa de recomendación
Solicitud rápida
Inside Sales Representative
Cencora —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Salesforce
9d

Quiero recibir la alerta de empleo más reciente de service representative en comunidad de madrid

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Client Service Representative

Fiserv -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Servicio al cliente
Inglés
Microsoft Office
Portugués

Descripción completa del empleo

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Service Representative

What does a successful Client Service Representative do?
A successful Client Service Representative serves as a trusted partner between our large financial services clients and Fiserv, ensuring every interaction reflects our commitment to being Partners in Possibility. You will champion client needs, enabling seamless financial services experiences for millions of end users. You will collaborate closely with cross-functional teams to deliver high-quality, consistent service for an assigned client portfolio. You will actively seek ways to improve client satisfaction and operational performance while living our values to create with purpose and deliver on the promise of one Fiserv.

What you will do:

Own and resolve ticket and customer enquiries for an assigned client portfolio in a timely, controlled manner
Reduce new-ticket volumes and lower open tickets through proactive case management
Act as the client champion and advocate inside Fiserv, ensuring service delivery meets or exceeds agreed KPIs and SLAs
Drive improvements in client satisfaction and likelihood-to-recommend scores for the global financial brands we support
Monitor operational performance, identify trends in client enquiries and incidents, and implement plans to reduce future query levels
Track and manage incidents, identify root causes, and implement preventative measures
Liaise with cross-functional teams and management to improve operational efficiency and effectiveness
Deliver client education and training for new and existing users and produce and maintain SLA and operational performance reporting
Provide on-call, bank-holiday and weekend support on a rotational basis

What you will need to have:

Proven client focus with the ability to identify, empathize with, and satisfy client needs
Clear, concise verbal and written communication skills in Spanish, Portuguese, and English
Strong attention to quality and detail, with effective time-management and prioritization skills
Proficiency with Microsoft Office and comfort working in a technology-based (fintech) environment
Demonstrated ability to perform under pressure, meet tight deadlines, and work both independently and collaboratively

What would be great to have:

Background in banking, payment processing, or payments-related customer service
Experience supporting large enterprise or financial institution clients
Familiarity with incident management tools, ticketing systems, and SLA reporting
Exposure to operational performance metrics, KPIs, and continuous improvement initiatives
Experience delivering client training, enablement, or education programs

#LI-AW1

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Solicitar ahora

Refina tu búsqueda

service representative empleos en comunidad de madrid

Client Service Representative

Regional Aftersales Representative

Representative, Customer Service

Business Services Representative - Region South

IE Campus Life Coordinator

Customer Quotation Representative

Residential Life Coordinator - NYU Madrid

EMEA Supply Chain Program Manager

Inside Sales Representative

Global Manager IBP Finance

HR Manager

Coordinator, Logistic Execution

Regional Service Representative for PreFab (Prefabricated Data Center Modules)

Field Application Specialist/Field Sales Representative (Madrid)

Coordinator, Logistics Execution

Customer Service Representative (EN/ES)

Office Based Business Development and Account Manager

Junior Technical Sales Representative - Food & Feed Solutions (f/m/x)

Sr. Clinical Project Manager (Europe)

Inside Sales Representative

Quiero recibir la alerta de empleo más reciente de service representative en comunidad de madrid

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión