20 publicaciones de empleo destacadas de operations technician en madrid, md (¡Están contratando!)

IT Support Technician (L1–L2)
Axiom Technologies —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Sistema operativo Windows
Underwriting Operations Technician – (German Speaking)
Chubb —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Oficina
- Plan de pensiones
IT Proximity Support Technician Temporary
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Grado
Critical Environment Technician
Microsoft —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Azure
- Inglés
- Microsoft Office
10d
VoIP Support Technician
Aire —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
IT Support Technician
Legends Global (Europe) —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Teletrabajo opcional
- Plan de pensiones
Solicitud rápida
14d
Hardware Planner KYNDRYL
CBRE —San Fernando de Henares, Madrid provincia
- Disponibilidad fin de semana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Senior Field Service Technician - Motors and Generators
ABB —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Ingeniería eléctrica
Wiring Technician (Radar / Space)
Advanced Radar Technologies —Madrid, Madrid provincia
- Español
Hardware engineer
GMV —Tres Cantos, Madrid provincia
- Ensamblaje
- Seguro dental
Technical support specialist
Atlas Copco Group —Madrid, Madrid provincia
- Trabajo híbrido
- Inglés
- Seguro de vida
- Plan de pensiones
15h
Assembly Operator- Mid
Enerpac Tool Group Corporation —Madrid, Madrid provincia
- Jornada completa
- Mantenimiento
- Ensamblaje
- Conocimientos de mecánica
Change Management Lead (M/F)
Otis —Leganés, Madrid provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Grado
Electric and Avionics Functional Tests
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
3d
Nômade Temple Madrid - Maintenance Technician/Técnico de Mantenimiento
Nomade Temple Madrid —Madrid, Madrid provincia
- Informática
- Mantenimiento
- Hotel
1d
Integrated Logistics Support (ILS) Engineering Manager (m/f/d)
RHEINMETALL —Madrid, Madrid provincia
- Inglés
- Máster
- Liderazgo
Global Digital Operations Manager (d/f/m)
TK ELEVATOR IBERICA HOLDING, S.L. UNIPERSONAL. —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Inglés
- Microsoft Office
- Parking gratuito
Service Dispatcher Iberia
InPost Iberia —San Fernando de Henares, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
7d
REGIONAL MECHANICAL COMMODITY SQE (H/M) OTIS
Otis —Leganés, Madrid provincia
- Jornada completa
- Máster
- Grado
Clinical Education Operations Apprentice Iberia
GE HEALTHCARE —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Español

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IT Support Technician (L1–L2)

Axiom Technologies -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Jira
ITIL Foundation
Español
Desarollador iOS
SCCM
Remedy
iOS
Inglés
Sistema operativo Windows
Android
Microsoft Office
Soporte informático
SharePoint
TeamViewer
Mac OS
ServiceNow
Habilidades de comunicación

Descripción completa del empleo

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Job Overview

We are seeking a skilled IT Support Technician (Level 1–2) to join our team in Madrid. In this role, you will serve as the first point of contact for technical support, assisting with a wide range of hardware, software, network, and user access issues. You’ll be instrumental in ensuring the smooth day-to-day operation of our IT systems and supporting end users across the organization.

Key Responsibilities

Provide first-line technical support for hardware, software, and network issues.
Respond to tickets via ITSM tools (ServiceNow / Jira / Remedy, etc.).
Support Windows OS (Windows 10/11) and Microsoft Office 365 issues.
Manage user accounts (password resets, access management, group policies).
Basic troubleshooting for:
Printers and peripherals
Email (Outlook)
VPN access
Network connectivity
Install, configure, and upgrade desktop/laptop systems.
Provide remote and on-site support as required.
Maintain documentation of incidents and resolutions.
Troubleshoot advanced desktop issues.
Basic Active Directory administration.
Support M365 (Exchange, Teams, SharePoint – basic admin tasks).
Assist in server access issues (basic understanding).
Perform hardware replacements and system imaging.
Coordinate with infrastructure/network teams for escalations.
Assist in root cause analysis for recurring incidents.
Technical Skills Required
Windows 10/11 troubleshooting
Microsoft Office 365 support
Active Directory (User/Group Management)
Basic networking (IP, DNS, DHCP concepts)
Remote tools (TeamViewer / AnyDesk / SCCM)
ITIL understanding (preferred)

Soft Skills

Strong communication skills
Customer-focused mindset
Ability to work in an SLA-driven environment
Good documentation skills
Ability to prioritize and multitask

Nice to Have

ITIL Foundation Certification
Experience in a corporate or enterprise environment
Exposure to ticketing systems
KPIs / Performance Metrics
SLA adherence
First Call Resolution (FCR)
Ticket closure rate
Customer satisfaction score (CSAT)

Experience

2–5 years in IT support, helpdesk, or technical support roles.

Technical Proficiency

Operating Systems: Windows 10/11, macOS, iOS, Android.
Applications: Microsoft 365 Suite, Active Directory, ticketing/helpdesk platforms.
Networking: Basic understanding of LAN, VPN, DHCP, DNS, and TCP/IP protocols.
Tools: Familiarity with ServiceNow, ManageEngine, Jira, and remote desktop tools.

Languages

Fluent in Spanish and proficient in English (both written and spoken).
Additional languages are a plus.

Availability

Willingness to work outside of standard business hours if required.
Open to participating in on-call rotations as needed.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

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Refina tu búsqueda

operations technician empleos en madrid, md

IT Support Technician (L1–L2)

Underwriting Operations Technician – (German Speaking)

IT Proximity Support Technician Temporary

Critical Environment Technician

VoIP Support Technician

IT Support Technician

Hardware Planner KYNDRYL

Senior Field Service Technician - Motors and Generators

Wiring Technician (Radar / Space)

Hardware engineer

Technical support specialist

Assembly Operator- Mid

Change Management Lead (M/F)

Electric and Avionics Functional Tests

Nômade Temple Madrid - Maintenance Technician/Técnico de Mantenimiento

Integrated Logistics Support (ILS) Engineering Manager (m/f/d)

Global Digital Operations Manager (d/f/m)

Service Dispatcher Iberia

REGIONAL MECHANICAL COMMODITY SQE (H/M) OTIS

Clinical Education Operations Apprentice Iberia

Quiero recibir la alerta de empleo más reciente de operations technician en madrid, md

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