20 publicaciones de empleo destacadas de customer support representative en barcelona, ct (¡Están contratando!)

IT Support Representative
ZO Skin Health EMEA —Barcelona, Barcelona provincia
- Media jornada
- Trabajo híbrido
- Español
- Inglés
- Sistema operativo Windows
Solicitud rápida
Sales Development Representative UK - English speaker
Graitec —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Inside Sales Representative
Parallels Inc —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Salesforce
- Inglés
Solicitud rápida
9d
Fashion Customer Representative (Dutch - speaking) Remote TR05
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
Customer Service Representative (German - speaking) On-site MA05
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
Services Sales Specialist - Arabic Speaker
Hewlett Packard Enterprise —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
8d
Customer Service Representative with German
Kennametal —Sant Cugat del Vallès, Barcelona provincia
- Servicio al cliente
- Sistemas ERP
- Inglés
- Plan de pensiones
1d
Customer Service (German-speaking) - onsite - TR05
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
Inside Sales Representative IP&E
Arrow Electronics, Inc. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
Customer Service Representative – Hungarian speaker
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Inside Sales Representative
ZO Skin Health EMEA —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
Customer Service Sales Representative (German-speaking) -remote- Fashion Industry MX02
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Informática
- Ventas
- Servicio al cliente
Workplace Services Coordinator, Barcelona
CrowdStrike —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
7d
Business Development Representative (Arabic, Spanish, French, German Speakers)
RELEX Solutions —Barcelona, Barcelona provincia
- Español
- Ventas
- Salesforce
Czech Speaking Business Development Representative – Google Products
Teleperformance España —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- IT
- Programa de recomendación
Sales Representative - Russian Speaking
SITA Switzerland Sarl —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
- Teletrabajo opcional
Inbound Sales Representative - DACH Market
The Fork —Barcelona, Barcelona provincia
- Inglés
- Oficina
- Desarrollo de negocios
Solicitud rápida
Sales Development Representative UKI
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Salesforce
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Business Development Representative (Outbound Sales - Spanish market)
Sage —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Ventas
Inside Sales Representative (m/f/d)
Avnet —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Ventas
- Servicio al cliente
- Seguro de vida

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IT Support Representative

ZO Skin Health EMEA
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Media jornada

Cualificaciones

SSO
Desktop Support
Español
Gestión de servicios de IT
Inglés
Sistema operativo Windows
Soporte informático
Mac OS
SaaS
Gestión de identidades y accesos

Descripción completa del empleo

Position Overview

We are seeking a Desktop & Enterprise Support Associate to join our IT team on a part-time basis in Barcelona, Spain. This role supports a globally distributed workforce while partnering closely with a US-based IT team to harmonize processes and extend existing applications and tools. The position focuses on delivering high-quality business partner support, ensuring effective ticket creation and management, and driving first-call resolution for desktop and end-user support issues arising from Barcelona based teams.

The ideal candidate is a self starter that thrives in a fast-paced environment, communicates effectively with business stakeholders as well as US based IT partners, and brings strong troubleshooting skills across desktop systems, enterprise tools, and collaboration platforms.

Key Responsibilities

Business Partner Support

Serve as a trusted IT partner for employees and business teams in the Barcelona office and across EMEA.
Provide high-touch, concierge-style support for executives and key business partners when required.
Build strong relationships with internal stakeholders to understand their technology needs, extend global processes/tools and improve the support experience.

Desktop & End-User Support

Partner with HR to procure and manage equipment to support break replace, hire and term activities ensuring policy adherence and cyber security risk mitigation.
Diagnose and resolve hardware, software, and operating system issues across Windows environments.
Support enterprise productivity tools including email, collaboration tools and identity systems.
Manage device lifecycle activities including provisioning, configuration, deployment, and replacement of laptops and peripherals.
Troubleshoot conference room technology and assist with meeting and collaboration tools including telephony.

Ticketing & First Call Resolution

Create, document, and manage support requests in the IT service management platform ensuring business partners provide effective detail to enable global support of global enterprise systems.
Drive first-call resolution wherever possible through effective troubleshooting and knowledge utilization.
Ensure tickets are properly categorized, documented, and escalated when necessary.
Maintain high service quality through clear documentation, SLAs and follow-through.

Operational Collaboration

Work closely with the US-based IT operations and enterprise support teams to maintain alignment on processes, tooling, and service standards.
Participate in global support handoffs and maintain continuity across time zones.
Contribute to knowledge base articles, documentation, and continuous improvement initiatives.

Required Qualifications

5+ years of experience in desktop support, enterprise IT support, or end-user computing.
Strong troubleshooting skills across Microsoft and macOS environments as well as enterprise security tools.
Experience managing vendors, procurement, provisioning of laptops and other technology equipment, peripherals to support business operations.
Experience with enterprise identity and access management (e.g., SSO, MFA, directory services).
Familiarity with IT Service Management (ITSM) tools and ticket workflows.

Excellent interpersonal and communication skills with a strong customer-service mindset. Experience supporting executive or VIP users.

Ability to operate independently with dotted line management, while collaborating with a distributed global team.
Professional proficiency in English and Spanish.

Experience supporting SaaS-based enterprise environments and modern collaboration tools.
Previous experience working with US-based teams or global IT organizations.

Some schedule overlap with US-based IT team hours may be required to support collaboration and global operations.

Solicitud rápida

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