20 publicaciones de empleo destacadas de technical support agent en catalunya (¡Están contratando!)

Technical Support Engineer II
TraceLink, Inc —Barcelona, Barcelona provincia
- Informática
- Oficina
- Habilidades de análisis
Technical Accounting Lead
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Investigación
- SQL
Solicitud rápida
Senior AI Agent & Workflow Engineer
Zurich Insurance —Barcelona, Barcelona provincia
- Horas extra
- Español
- Azure
- Inglés
Senior Manager of End Used Experience
Tripledot Studios —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
- Teletrabajo opcional
AI Support Delivery Manager - Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Senior Software Quality Assurance Specialist (Automation Testing) m/f/d
PPG —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- DevOps
Solicitud rápida
AI Voicebot Adoption Expert
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Inglés
- Máster
- Desarrollo de software
- Abono gimnasio
- Seguro de vida
Training Specialist (Amadeus)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Salesforce
- Inglés
Solicitud rápida
Senior Analytics Engineer
SeQura —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
Solicitud rápida
4d
AI Agents Manager - Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
(Hybrid) Internship: Artificial Intelligence Engineer
GTD —Barcelona, Barcelona provincia
- Informática
- Máster
- Desarrollo de software
- Teletrabajo opcional
Customer Service Team Leader - IT/EN/ES
Transcom —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Servicio al cliente
9d
Data Analyst Intern
Glovo —Barcelona, Barcelona provincia
- Microsoft Excel
- Inglés
- Máster
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Customer Service Agent (EN)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Solicitud rápida
5d
Internship Program - AI Solutions
Boehringer Ingelheim España, S.A. —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
R&D Business Tools Operations Specialist
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Google Suite
- Inglés
- Project management
Manager / Architect, Engineering
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Hotel
- APIs
Account Manager
Nouryon —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Grado
AI Technical Architect — Microsoft & Enterprise Platforms (Remote)
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Azure
- Inglés
12d
Senior Account Manager
Cloudtalk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
- Vacaciones pagadas
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de technical support agent en catalunya

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Technical Support Engineer II

TraceLink, Inc -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

EDI
Informática
XML
Gestión en la cadena de suministro
Habilidades de análisis
Scripting
Cloud
Web Services
Habilidades de comunicación
Shell Scripting

Descripción completa del empleo

Company overview:

TraceLink is the world's largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

As part of our Support and Service organization, the Support Engineer is critical to help assure the overall success and satisfaction of customers in implementing and utilizing solutions in the TraceLink Life Sciences Cloud. This role requires a combination of problem solving, technical and interpersonal skills to be successful. The target candidate will have experience working with web applications, UNIX, and scripting languages, as well as troubleshooting and solving customer issues.

Responsibilities

Direct interaction with customers and other TraceLink departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
Contribute to the development of standard procedures and tools for frequently used troubleshooting techniques.
Partner with Product Management, Engineering and Quality Assurance on the timely resolution of customer reported issues.

Skills and Qualifications

Experience supporting proprietary enterprise level software applications
Customer-friendly communication and attitude
Excellent verbal and written communication skills
Strong analytical skills and attention to detail
Demonstrate a strong ability to utilize UNIX command line interface with a focus of parsing data sets
BS in Computer Science or similar information technology degree
7 + years working experience in a technical support and troubleshooting role
Ability to read, parse and manipulate various technical formats including XML, EDI and CSV
Working knowledge of B2B technologies including AS2, SFTP and Web Services
Background writing in a scripting language a plus
Experience with supply chain software and knowledge of pharmaceutical industry preferred

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].

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technical support agent empleos en catalunya

Technical Support Engineer II

Technical Accounting Lead

Senior AI Agent & Workflow Engineer

Senior Manager of End Used Experience

AI Support Delivery Manager - Customer Care

Senior Software Quality Assurance Specialist (Automation Testing) m/f/d

AI Voicebot Adoption Expert

Training Specialist (Amadeus)

Senior Analytics Engineer

AI Agents Manager - Customer Care

(Hybrid) Internship: Artificial Intelligence Engineer

Customer Service Team Leader - IT/EN/ES

Data Analyst Intern

Customer Service Agent (EN)

Internship Program - AI Solutions

R&D Business Tools Operations Specialist

Manager / Architect, Engineering

Account Manager

AI Technical Architect — Microsoft & Enterprise Platforms (Remote)

Senior Account Manager

Quiero recibir la alerta de empleo más reciente de technical support agent en catalunya

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