20 publicaciones de empleo destacadas de promoter en spain (¡Están contratando!)

Customer Technical Support (hotline) & Dispatch manager
Beckman Coulter Diagnostics —La Moraleja, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
VP of Operations
Fourvenues —Valencia, Valencia provincia
- Jornada completa
- Inglés
- Oficina
- POS
Solicitud rápida
6d
Senior Project Manager (MCF/ Data Centres)
Royal HaskoningDHV —Málaga, Málaga provincia
- Jornada completa
- Inglés
- Oficina
- Project management
Responsable Contact Center Negocio Directo - Madrid
Reale Group —Madrid, Madrid provincia
- Jornada completa
- Marketing
- Oficina
- Contratos
Fulfillment and Accreditation Manager, MotoGP
QuintEvents —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
Supervisor/a (Zone Coordinator)- Mallorca
Globe Travel Retail Iberia —Comunitat Autònoma de les Illes Balears
- Contrato fijo discontinuo
- Ventas
- Inglés
- Liderazgo
Solicitud rápida
Marketing Manager
GRUPO PACHA —Ibiza, Illes Balears provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Hotel
Solicitud rápida
Regional Service Leader (equipo postventa)
Mettler-Toledo S.A.E. —Coslada, Madrid provincia
- Microsoft Excel
- Gestión de equipo
- Conocimientos de mecánica
- Tarjeta de gasolina
- Seguro médico privado
Solicitud rápida
9d
Customer Success Manager, Europe
Prosci —Barcelona, Barcelona provincia
- Teletrabajo
- CRM software
- Microsoft Excel
- Salesforce
Solicitud rápida
Global Retail Excellence & Performance Intern
Loewe —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
14d
Customer Strategy Analyst - Santander Insurance
HSE Santander Insurance S.L —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
- Abono gimnasio
- Seguro de vida
Store Manager, LOEWE Mallorca New Opening
Loewe —Palma de Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Ventas
- Inglés
OnBoarding & Customer Success Manager
Signaturit Group —Paterna, Valencia provincia
- Trabajo híbrido
- Español
- Inglés
- AWS
Ingeniero Técnico
VIAVI Solutions France SAS —Madrid, Madrid provincia
- Desde 45.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Informática
- Seguro médico privado
- Teletrabajo opcional
Solicitud rápida
Product Sales Executive (Revolut People)
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Oficina
- Recursos humanos
Tier 1 Support Engineer
Viavi Solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
Backend Engineer
DICE —En remoto
- Teletrabajo
- Máster
- APIs
- Linux
Solicitud rápida
Head of Sales - US Market
Fourvenues —En remoto
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Ventas
- POS
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
Regional Service Leader - Levante
Mettler-Toledo S.A.E. —Aldaia, Valencia provincia
- Microsoft Excel
- Inglés
- Gestión de equipo
- Dietas
- Tarjeta de gasolina
Solicitud rápida
8d
Senior B2B SEO Specialist
FeverUp —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Inteligencia artificial
- Seguro dental
- Abono gimnasio

Quiero recibir la alerta de empleo más reciente de promoter en spain

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Customer Technical Support (hotline) & Dispatch manager

Beckman Coulter Diagnostics -
La Moraleja, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Servicio al cliente
Inglés
Grado
Liderazgo

Descripción completa del empleo

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.

Job Summary:

We are seeking a dynamic and experienced Customer Technical Support (hotline) & Dispatch manager to lead our Help Line & Dispatching support team for diagnostics products. This role is critical in ensuring the highest level of customer satisfaction. You will be responsible for overseeing and managing the customer technical call center and dispatching operations, ensuring efficient and effective communication between our technical support teams and customers. You will be a part of the CTS & Coordination European Team and report to the European Senior Manager, Customer Technical Support and Coordination responsible for strategic leadership of the whole European team to enhance customer support and experience. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization—read on.

This position is located in Madrid.

Key Responsibilities:

Develop and implement support strategies, policies, and procedures to enhance the efficiency and effectiveness of Customer Technical call center & dispatching to guarantee the best customers’ satisfaction.
To assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC).
Drive the planning for engineers in terms on proactive and reactive activities.
Take ownership of customer issues, escalating if necessary. This includes regular communication with internal and external customers where required.
Foster a collaborative and high-performance culture within the team by analyzing and providing statistics for the CTS Team to improve objectives and set KPI’s.
Drive a culture high performance and change management through developing talent, engagement, and D&I initiatives.
Keep ahead of industry developments and apply best practices to areas highlighted for improvement using associated DBS tools.

The essential requirements of the job include:

Bachelor’s degree in a related field (e.g., Biomedical Engineering, Life Sciences,) or equivalent experience.
Minimum of 5 years of experience in technical support, with at least 3 years in a leadership or management role.
Strong leadership and team management skills, with the ability to motivate and develop team members.
Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders.
Knowledge of regulatory standards and compliance requirements in the diagnostics industry.
Fluent both in English and Spanish

Travel Requirements:

Ability to travel occasionally

It would be a plus if you also possess previous experience in:

Experience in the healthcare industry with multiple examples of successfully leading complex projects and teams with the ability to work independently and part of a team
Ability to “think out of the box” and express creative thinking and innovative ideas.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Solicitar ahora

Refina tu búsqueda

promoter empleos en spain

Customer Technical Support (hotline) & Dispatch manager

VP of Operations

Senior Project Manager (MCF/ Data Centres)

Responsable Contact Center Negocio Directo - Madrid

Fulfillment and Accreditation Manager, MotoGP

Supervisor/a (Zone Coordinator)- Mallorca

Marketing Manager

Regional Service Leader (equipo postventa)

Customer Success Manager, Europe

Global Retail Excellence & Performance Intern

Customer Strategy Analyst - Santander Insurance

Store Manager, LOEWE Mallorca New Opening

OnBoarding & Customer Success Manager

Ingeniero Técnico

Product Sales Executive (Revolut People)

Tier 1 Support Engineer

Backend Engineer

Head of Sales - US Market

Regional Service Leader - Levante

Senior B2B SEO Specialist

Quiero recibir la alerta de empleo más reciente de promoter en spain

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión