20 publicaciones de empleo destacadas de customer service representative en getafe, md (¡Están contratando!)

English-Spanish Bilingual Tier 2 Technical Support Representative
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- Jornada completa
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- CRM software
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- Trabajo híbrido
- Microsoft Powerpoint
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Airbus Defence and Space SAU —Getafe, Madrid provincia
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RIB Software GmbH —Madrid, Madrid provincia
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American Express —Madrid, Madrid provincia
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#Discover II 2026-2027 PMO Internship
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Microsoft Excel
- Informática
- Inglés

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English-Spanish Bilingual Tier 2 Technical Support Representative

Fuku -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 3 días

Cualificaciones

CRM software
Español
Centro de llamadas
Inglés
SaaS
Help desk

Descripción completa del empleo

Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative

Company:
Callnovo

Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.

Employment Type:
Freelancer Contract

Working Hours:

3:00 PM – 12:00 AM Central European Time
5 days per week
Weekend rotation may be required

Market Served:
English and Spanish-speaking customers

Industry:
Customer Support / Technical Support / Call Center Services

Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.

Key Responsibilities:

Provide Tier 2 customer and technical support in both English and Spanish.
Troubleshoot product, account, and service issues, guiding customers to resolution.
Accurately escalate complex cases with clear notes and supporting details.
Maintain professional communication across email, phone, chat, or ticketing channels.
Follow client workflows, quality standards, and data privacy requirements.

Requirements:

Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
Prior experience in customer support, call center, help desk, or technical support.
Ability to work 3:00 PM – 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
Strong problem-solving skills, attention to detail, and clear written communication.

Preferred Qualifications:

Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.

How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.

Solicitud rápida

Refina tu búsqueda

customer service representative empleos en getafe, md

English-Spanish Bilingual Tier 2 Technical Support Representative

Merchants Customer Service Representative - Dutch & English Speaker

Coordinator, Logistic Execution

Payments Operations Specialist

Technical Sales Support Representative (Inside Sales) for qPCR

Dutch Customer Service Agent

Environmental, Health & Safety Technician (Temp Agency)

IE Campus Life Coordinator

Client Relationship Representative

Customer Service Representative – French speaker

Pricing Analyst

MRO Network Quality (Temp Agency)

Spanish and English speaking B2B Inside Partner Sales Representative (m/f), AEC industry

Business Development Representative MENATI - 26223

Compliance Assistant - GFCSU

Franchise Administator

Customer Service Representative - Trilingüe (DE/ES/EN)

Product Director, Spanish Product

HR Business Partner

#Discover II 2026-2027 PMO Internship

Quiero recibir la alerta de empleo más reciente de customer service representative en getafe, md

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