20 publicaciones de empleo destacadas de technical support agent en barcelona, ct (¡Están contratando!)

Technical Support Engineer II
TraceLink, Inc —Barcelona, Barcelona provincia
- Informática
- Oficina
- Habilidades de análisis
Customer Service Team Leader - IT/EN/ES
Transcom —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Servicio al cliente
7d
Senior Manager of End Used Experience
Tripledot Studios —Barcelona, Barcelona provincia
- Español
- Inglés
- Oficina
- Teletrabajo opcional
(Hybrid) Internship: Artificial Intelligence Engineer
GTD —Barcelona, Barcelona provincia
- Informática
- Máster
- Desarrollo de software
- Teletrabajo opcional
Port Operations & Business Development Specialist - Noatum Maritime Cruise Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Technical Accounting Lead
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Investigación
- SQL
Solicitud rápida
AI Governance & Delivery Operations Manager
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Agile
- Inteligencia artificial
AI Support Delivery Manager - Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
AI Technical Architect — Microsoft & Enterprise Platforms (Remote)
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Azure
- Inglés
10d
Key Account Manager - Commercial Operations Maritime Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Marketing
- Inglés
AI Agents Manager - Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Copilot Studio Consultant (m/f/d)
Zoi —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Project management
- Grado
- Teletrabajo opcional
Solicitud rápida
6d
Senior AI Agent & Workflow Engineer
Zurich Insurance —Barcelona, Barcelona provincia
- Horas extra
- Español
- Azure
- Inglés
Data Analyst Intern
Glovo —Barcelona, Barcelona provincia
- Microsoft Excel
- Inglés
- Máster
- Teletrabajo opcional
- Abono gimnasio
10d
Revenue Operations Specialist, channel partner
Graitec —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Sistemas ERP
3d
AI Solutions Manager
Dow Jones —Barcelona, Barcelona provincia
- Inteligencia artificial
- Vacaciones pagadas
- Programa de recomendación
10d
CPO & Co-Founder - Proptech
Antai Ventures —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
Applied AI Consultant Engineer
Alira Health —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Máster
- SQL
Digital Associate Internship
Zurich Insurance —Barcelona, Barcelona provincia
- Media jornada
- Español
- Inglés
- Project management
Product Designer - RegTech
N26 —Barcelona, Barcelona provincia
- Teletrabajo
- CRM software
- Inglés
- Investigación
- Teletrabajo opcional
7d

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Technical Support Engineer II

TraceLink, Inc -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

EDI
Informática
XML
Gestión en la cadena de suministro
Habilidades de análisis
Scripting
Cloud
Web Services
Habilidades de comunicación
Shell Scripting

Descripción completa del empleo

Company overview:

TraceLink is the world's largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

As part of our Support and Service organization, the Support Engineer is critical to help assure the overall success and satisfaction of customers in implementing and utilizing solutions in the TraceLink Life Sciences Cloud. This role requires a combination of problem solving, technical and interpersonal skills to be successful. The target candidate will have experience working with web applications, UNIX, and scripting languages, as well as troubleshooting and solving customer issues.

Responsibilities

Direct interaction with customers and other TraceLink departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
Contribute to the development of standard procedures and tools for frequently used troubleshooting techniques.
Partner with Product Management, Engineering and Quality Assurance on the timely resolution of customer reported issues.

Skills and Qualifications

Experience supporting proprietary enterprise level software applications
Customer-friendly communication and attitude
Excellent verbal and written communication skills
Strong analytical skills and attention to detail
Demonstrate a strong ability to utilize UNIX command line interface with a focus of parsing data sets
BS in Computer Science or similar information technology degree
7 + years working experience in a technical support and troubleshooting role
Ability to read, parse and manipulate various technical formats including XML, EDI and CSV
Working knowledge of B2B technologies including AS2, SFTP and Web Services
Background writing in a scripting language a plus
Experience with supply chain software and knowledge of pharmaceutical industry preferred

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].

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technical support agent empleos en barcelona, ct

Technical Support Engineer II

Customer Service Team Leader - IT/EN/ES

Senior Manager of End Used Experience

(Hybrid) Internship: Artificial Intelligence Engineer

Port Operations & Business Development Specialist - Noatum Maritime Cruise Services

Technical Accounting Lead

AI Governance & Delivery Operations Manager

AI Support Delivery Manager - Customer Care

AI Technical Architect — Microsoft & Enterprise Platforms (Remote)

Key Account Manager - Commercial Operations Maritime Services

AI Agents Manager - Customer Care

Copilot Studio Consultant (m/f/d)

Senior AI Agent & Workflow Engineer

Data Analyst Intern

Revenue Operations Specialist, channel partner

AI Solutions Manager

CPO & Co-Founder - Proptech

Applied AI Consultant Engineer

Digital Associate Internship

Product Designer - RegTech

Quiero recibir la alerta de empleo más reciente de technical support agent en barcelona, ct

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