20 publicaciones de empleo destacadas en solution specialist interface management (¡Están contratando!)

Senior Infrastructure Delivery Manager
EPAM Systems, Inc. —Málaga, Málaga provincia
- De guardia
- Oficina
- Sistema operativo Windows
- Servicios financieros
- Vacaciones pagadas
- Programa de recomendación
Continuous Improvement Manager
InPost Iberia —San Fernando de Henares, Madrid provincia
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Project management
Solicitud rápida
4d
Marketing & Partner Support Specialist - Polish speaker
MSX International —Madrid, Madrid provincia
- De 26.000 € a 29.000 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
Business Analyst (m/w/d)
RUTRONIK Elektronische Bauelemente GmbH —Madrid, Madrid provincia
- Microsoft Excel
- Inglés
- Microsoft Office
Compliance Assurance Lead West
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Grado
- Agile
Test Manager – Financial Markets
ING Hubs —Madrid, Madrid provincia
- Inglés
- Oficina
- Habilidades de presentación
- Seguro de vida
- Plan de pensiones
Junior Data Management Developer
Havas Media —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Java
Head of Downstream Origination Iberia
Statkraft —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
Legal Associate (One Unilever Europe)
Unilever —Viladecans, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
18h
AI & Data Adoption Specialist
ISB Santander Global Technology and Operations, S.L. —Madrid, Madrid provincia
- Jornada completa
- Informática
- Máster
- Project management
GPC Global Compliance Assurance Lead
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Grado
- Agile
Cloud Solution Consultant
OJC Consulting —Madrid, Madrid provincia
- Informática
- Sistemas ERP
- Inglés
- Vacaciones pagadas
Defense Systems Engineer – SDR Specialist
ARQUIMEA —Madrid, Madrid provincia
- Trabajo híbrido
- Máster
- C++
- Grado
Solicitud rápida
Corporate Data Specialist
Palex Medical —Sant Cugat del Vallès, Barcelona provincia
- Microsoft Excel
- Hospital
- Sistemas ERP
- Seguro de vida
Loan Administrator (m/f/d)
Deutsche Pfandbriefbank AG —Madrid, Madrid provincia
- Microsoft Word
- Español
- Microsoft Excel
8d
Generator Specialist - Power Systems
Ramboll —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
Solicitud rápida
Equipment Automation Specialist
Project Delivery Partners —Madrid, Madrid provincia
- Jornada completa
- Español
- Controladores lógicos programables
- Grado
Technical Support Transplant Europe – Workflow & IT Solutions
Werfen —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
Group Sr. Financial Analyst - Technology
Verisure Sàrl —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
14d
Project EHS Specialist
Eaton —Zaragoza, Zaragoza provincia
- Español
- Inglés
- Microsoft Office

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Senior Infrastructure Delivery Manager

EPAM Systems, Inc. -
Málaga, Málaga provincia

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Detalles del empleo

Beneficios

Vacaciones pagadas
Programa de recomendación

Cualificaciones

Pentest
ITIL Foundation
Power BI
Sistema operativo Windows
Soporte informático
ServiceNow
Servicios financieros
Citrix

Descripción completa del empleo

Join as a Support Service Coordinator and lead an L2 support team managing Microsoft 365, endpoint management and end-user computing for customers in a financial institution. Coordinate daily operations, ensure service level adherence and act as the interface between IT support and the business.

Responsibilities

Manage team scheduling, shift rotas, on-call coverage and capacity planning
Triage and prioritise incoming work, assign tickets and ensure SLA targets are met
Own major incident coordination including bridge calls, resolution drive and stakeholder communication
Act as primary escalation point for VIP and executive-level issues ensuring white-glove service
Ensure ITIL process adherence across incident, problem, change and knowledge management in ServiceNow
Produce and present monthly service reports covering incident trends, SLA compliance and team capacity
Liaise with business stakeholders and third-party vendors, managing expectations and tracking performance
Drive continuous improvement through trend analysis, automation and shift-left initiatives
Maintain quality of team knowledge output including runbooks, SOPs and known error records
Support audit activities and ensure compliance with regulatory requirements

Requirements

5–7 years in IT support operations with 2–3 years in a team lead or coordinator role managing 8–15 staff
ITIL v3/v4 Foundation certified with strong process discipline
Solid understanding of M365, Windows endpoints, Active Directory and Citrix VDI
Experience with ServiceNow for dashboards, workflows and SLA reporting
Strong stakeholder management skills comfortable with senior executives and VIP users
Experience coordinating major incidents and producing post-incident reviews
Experience in financial services or regulated environments
Excellent organisational skills and ability to remain calm under pressure
Experience with team capacity planning and resource management
Strong communication and documentation skills

Nice to have

ITIL v4 Managing Professional HDI Support Center Manager or Microsoft certifications
Experience with ServiceNow Performance Analytics CMDB and service catalogue design
Familiarity with Power BI for operational dashboards and reporting
Experience managing support through technology transitions
Exposure to CSI programmes Lean/Six Sigma or SIAM principles
Experience supporting regulatory audits penetration testing or business continuity exercises

We offer

Private health insurance
EPAM Employees Stock Purchase Plan
100% paid sick leave
Referral Program
Professional certification
Language courses

EPAM is a leading digital transformation services and product engineering company with 61,700+ EPAMers in 55+ countries and regions. Since 1993, our multidisciplinary teams have been helping make the future real for our clients and communities around the world. In 2018, we opened an office in Spain that quickly grew to over 1,450 EPAMers distributed between the offices in Málaga, Madrid and Cáceres as well as remotely across the country. Here you will collaborate with multinational teams, contribute to numerous innovative projects, and have an opportunity to learn and grow continuously.

Why Join EPAM
WORK AND LIFE BALANCE. Enjoy more of your personal time with flexible work options, 24 working days of annual leave and paid time off for numerous public holidays.
CONTINUOUS LEARNING CULTURE. Craft your personal Career Development Plan to align with your learning objectives. Take advantage of internal training, mentorship, sponsored certifications and LinkedIn courses.
CLEAR AND DIFFERENT CAREER PATHS. Grow in engineering or managerial direction to become a People Manager, in-depth technical specialist, Solution Architect, or Project/Delivery Manager.
STRONG PROFESSIONAL COMMUNITY. Join a global EPAM community of highly skilled experts and connect with them to solve challenges, exchange ideas, share expertise and make friends.

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Refina tu búsqueda

solution specialist interface management empleos

Senior Infrastructure Delivery Manager

Continuous Improvement Manager

Marketing & Partner Support Specialist - Polish speaker

Business Analyst (m/w/d)

Compliance Assurance Lead West

Test Manager – Financial Markets

Junior Data Management Developer

Head of Downstream Origination Iberia

Legal Associate (One Unilever Europe)

AI & Data Adoption Specialist

GPC Global Compliance Assurance Lead

Cloud Solution Consultant

Defense Systems Engineer – SDR Specialist

Corporate Data Specialist

Loan Administrator (m/f/d)

Generator Specialist - Power Systems

Equipment Automation Specialist

Technical Support Transplant Europe – Workflow & IT Solutions

Group Sr. Financial Analyst - Technology

Project EHS Specialist

Quiero recibir la alerta de empleo más reciente de solution specialist interface management

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