Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.
As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.
As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.
As part of the Talent, Learning & Development Centre of Expertise for Minor Hotels Europe & Americas (formerly NH Hotel Group), and in partnership with business stakeholders, will be responsible for analyzing and identifying training needs and challenges. Will manage, design and deliver training programs that boost team member engagement and support the business in developing relevant content using a variety of methodologies. Will be a passionate member of the University team, willing to help people learn and grow, and will have excellent English communication skills, both written and spoken
- Participate in projects aimed at developing training programs that support the organization’s strategy and values.
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Design and develop effective and engaging training activities (face-to-face, virtual, online or other learning methods) in collaboration with subject matter experts and stakeholders.
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Search for providers. Analyze and evaluate their proposals according to established quality and economic criteria.
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Create and update training materials, including presentations, handouts, online modules, etc. to ensure they are up-to-date, relevant and engaging.
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Plan, coordinate logistics and deliver training sessions, workshops, seminars, etc.
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Monitor budget.
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Monitor and follow up on training activities to measure their impact and effectiveness, prepare post-training reports (through satisfaction surveys, collecting comments/suggestions from team members and stakeholders, etc.) and prepare other global reports as required, such as the Corporate Annual Report.
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Support business units in the implementation of global training activities and other learning-related issues.
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Verify the effective and sound functioning of the e-learning platform. Manage enhancements, updates and/or creation of manuals. Provide training to local University administrators. Assist with Talent Learning platform incidents and issues.
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Continually research and stay on top of the latest learning and development trends, methodologies and technologies to ensure training programs are innovative and effective.
EXPERIENCE
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Minimum of 2 years of experience in a similar role or in a training consulting firm.
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Experience in the design and delivery of training programs will be a must.
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Experience with Learning Management Systems (LMS), especially with Success Factors Learning, will be highly valued.
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Experience in project management and budgeting is an advantage.
QUALIFICATIONS
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Bachelor’s degree.
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Master’s degree in HR related field will be valued.
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High command of English and Spanish (C-1), both written and spoken, is a must as a daily work tools.
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Good knowledge of other European languages will be valuable.
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Highly proficient in MS Office, with strong knowledge of Excel, PowerPoint and Teams.
PREFERRED SKILLS
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People focus.
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Excellent communication and negotiation skills.
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Ability to build rapport with employees and vendors.
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Advanced organizational skills with the ability to handle multiple assignments.
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Analytical skills.
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Results-driven and focused on detail.
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Collaboration and Influence.
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Global Mindset.
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Business Sense.
At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:
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Worldwide experience – diversity of 150 different nationalities.
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Career development opportunities full of national and international challenges.
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Wide range of training programmes to enhance your skills.
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Wellbeing initiatives, including flexible working conditions.
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Team member recognition programmes, including Memorable Dates.
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Ability to make a difference through our sustainability programme and volunteering initiatives.
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Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Are you looking for a new challenge? Apply now!
Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.
