20 publicaciones de empleo destacadas de head of data and analytics en madrid, md (¡Están contratando!)

Head of Retention & Loyalty Role
Verisure —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- Inglés
- Grado
Solicitud rápida
4d
Globalization Product Manager
Headway Inc —Madrid, Madrid provincia
- Desde 3.000 € al mes
- Jornada completa
- Trabajo híbrido
- Inglés
- Marketing
Solicitud rápida
3d
Head of Growth Operations
FeverUp —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
- Seguro dental
- Abono gimnasio
Solicitud rápida
Director - Global Head of Solar Research
Wood Mackenzie Inc. —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
Solicitud rápida
Group Risk Management and Internal Control Senior Manager
SGS —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Oficina
Solicitud rápida
9d
Global Manager IBP Finance
Sandoz —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Sistemas ERP
- Máster
Junior Training & Digital Enablement Specialist – International (EMEA and APAC) (12-Month Fixed Term Contract)
Cordis —La Moraleja, Madrid provincia
- Jornada completa
- Ventas
- Microsoft Office
- Project management
8d
Head of Marketing
Easyship —Madrid, Madrid provincia
- Jornada completa
- Project management
- Inteligencia artificial
- Liderazgo
- Teletrabajo opcional
Solicitud rápida
Transformation Internship
DEOLEO GLOBAL S.A.U. —Rivas-Vaciamadrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Professional Practice Associate
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Customer Experience Quality Specialist (f/m/d)
Awin —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Office
- Liderazgo
- Marketing
4d
Growth Manager Mid [Madrid]
Product Hackers —Madrid, Madrid provincia
- De 28.000 € a 40.000 € al año
- Festivos
- Trabajo híbrido
- Recursos humanos
- Liderazgo
Director, Solution Engineering
Salesforce —Madrid, Madrid provincia
- Jornada completa
- Informática
- Ventas
- Sistemas ERP
Senior Corporate Controller M/F
Renvolt Spain —Madrid, Madrid provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Auditor (Operations)
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Oficina
- SQL
- Servicios financieros
SEO, AI Search Optimization (GEO) & Web Optimization Specialist
Board International —Madrid, Madrid provincia
- Jornada completa
- Inteligencia artificial
Solicitud rápida
EMEA Strategy Consultant - Wolters Kluwer Health
Wolters Kluwer —Salamanca-Madrid, Madrid provincia
- Horas extra
- Microsoft Powerpoint
- Microsoft Word
- CRM software
OTC Billing Accountant
Sulzer —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
FINANCE ACCOUNTANT
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Máster
Underwriter Liability (m/f)
Allianz —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
- Plan de pensiones

Quiero recibir la alerta de empleo más reciente de head of data and analytics en madrid, md

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Head of Retention & Loyalty Role

Verisure -
Pozuelo de Alarcón, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 4 días

Cualificaciones

Español
Inglés
Grado
Portugués
Administración y dirección de empresas
SaaS
Liderazgo

Descripción completa del empleo

Role purpose:

Lead the retention and loyalty strategy to maximize Customer Lifetime Value (CLV), reduce churn and strengthen long-term customer engagement across the installed base.

The role is responsible for defining and executing proactive retention initiatives, loyalty programs and value-enhancing actions through a customer-centric and data-driven approach, ensuring sustainable growth and profitability of the recurring revenue portfolio.

The successful candidate will join the LatAm Customer Value Management team.

Main functions and tasks:

Define and execute the customer retention strategy across the full customer lifecycle.
Identify churn drivers and implement mitigation initiatives.
Develop proactive and reactive retention actions.
Lead cancellation prevention and save initiatives.
Optimize retention policies, offers and customer treatment strategies.
Design loyalty initiatives to improve customer engagement and long-term value perception.
Increase customer stickiness, service adoption and usage.
Strengthen Value-for-Money (VfM) perception through customer experience and engagement initiatives.
Develop lifecycle management initiatives to maximize Customer Lifetime Value (CLV).
Collaborate cross-functionally with Operations, Customer Care, Marketing, Sales and Analytics teams to ensure effective execution of retention and loyalty initiatives.
Monitor and analyze retention KPIs, customer behavior and portfolio performance to identify risks and opportunities.

Desired Qualifications and Skills:

7+ years of experience in Customer Value Management, Retention, Loyalty, CRM, Customer Strategy or Advisory roles.
Bachelor’s degree in Engineering, Business Administration, Economics or related fields.
Strong analytical and strategic thinking capabilities.
Deep understanding of customer lifecycle management and recurring revenue business models.
Data-driven mindset with experience in advanced customer analytics.
Ability to translate insights into scalable business initiatives.
Strong stakeholder management and cross-functional leadership skills.
Exposure to predictive analytics, segmentation and next-best-action models.
Experience in recurring revenue industries (telecom, SaaS, utilities, insurance or similar) will be highly valued.
Fluent in English and Spanish; Portuguese will be considered a plus.

General Competencies

Customer-centric mindset
Strategic thinking
Data-driven decision making
Strong execution capabilities
Cross-functional leadership
Influence and stakeholder management
Problem-solving mindset
Continuous improvement orientation
Teamwork and collaboration
Highly self-motivated and results-oriented
Hands-on profile with strong ownership mentality

Solicitud rápida

Refina tu búsqueda

head of data and analytics empleos en madrid, md

Head of Retention & Loyalty Role

Globalization Product Manager

Head of Growth Operations

Director - Global Head of Solar Research

Group Risk Management and Internal Control Senior Manager

Global Manager IBP Finance

Junior Training & Digital Enablement Specialist – International (EMEA and APAC) (12-Month Fixed Term Contract)

Head of Marketing

Transformation Internship

Professional Practice Associate

Customer Experience Quality Specialist (f/m/d)

Growth Manager Mid [Madrid]

Director, Solution Engineering

Senior Corporate Controller M/F

Auditor (Operations)

SEO, AI Search Optimization (GEO) & Web Optimization Specialist

EMEA Strategy Consultant - Wolters Kluwer Health

OTC Billing Accountant

FINANCE ACCOUNTANT

Underwriter Liability (m/f)

Quiero recibir la alerta de empleo más reciente de head of data and analytics en madrid, md

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