20 publicaciones de empleo destacadas en technical support representative (¡Están contratando!)

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Customer Success Representative

ORBIS Compliance LLC -
En remoto

Solicitud rápida

Detalles del empleo

Autónomo
De 35.000 € a 45.100 € al año

Cualificaciones

Microsoft Word
Microsoft Excel
Microsoft Outlook
Ventas
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Captura de datos
B2B
Ventas B2B
Habilidades de comunicación

Descripción completa del empleo

Company Overview
ORBIS Compliance LLC is a Regulatory Compliance company dedicated to assisting manufacturers, module integrators, and distributors worldwide in obtaining essential regulatory approvals for their telecom and radio devices. We are committed to providing expert guidance and support to ensure our clients meet all necessary standards efficiently and effectively.

Job Overview

We are seeking a dynamic and energetic Customer Success Representative to join our team! In this role, you will be the vital link between our company and our clients, ensuring they receive exceptional support and service throughout their compliance journey. Your enthusiasm, communication skills, and multilingual abilities will drive client satisfaction, foster long-term relationships, and help our clients navigate complex regulatory landscapes with confidence. Responsibilities

Serve as the primary point of contact for clients, providing timely and professional support via phone, email, and chat
Assist clients with inquiries related to regulatory requirements, documentation processes, and application procedures
Conduct outbound calling to follow up on client needs, gather feedback, and promote additional services when appropriate
Maintain accurate client records through data entry in our CRM system, ensuring all interactions are documented clearly
Provide exceptional customer service by demonstrating excellent phone etiquette and active listening skills
Collaborate with internal teams to resolve client issues swiftly and efficiently
Support clients with technical questions related to telecom and radio device compliance using strong communication skills

Qualifications

Multilingual proficiency; fluency in English is required; additional languages are a plus
Previous experience in customer support or client services, preferably within a call center environment or sales role
Strong communication skills with the ability to explain complex information clearly and professionally
Demonstrated ability to handle outbound calling campaigns effectively
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills
Experience with data entry, analysis skills, and maintaining detailed records
Knowledge of call center etiquette, customer service best practices, and cash handling is advantageous
Ability to multitask efficiently while maintaining a positive attitude in a fast-paced environment

Join us at ORBIS Compliance LLC where your enthusiasm fuels success! We offer a vibrant work environment that values your contributions and supports your growth. If you’re passionate about delivering outstanding client experiences and thrive in a collaborative setting, we want to hear from you!

Job Type: Contract

Pay: 35,000.00€ - 45,100.00€ per year

Application Question(s):

Do you have experience selling B2B solutions into the product regulatory compliance space?
Have you sold to buyers such as quality managers, regulatory affrais leads, or compalicne officers?

Experience:

customer service: 3 years (Required)
sales: 3 years (Required)
B2B sales: 3 years (Required)

Language:

English (Required)

Work Location: Remote

Solicitud rápida

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