20 publicaciones de empleo destacadas de senior partnerships manager, technology ecosystem en madrid, md (¡Están contratando!)

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Omnichannel Senior Project Manager

Loewe -
Madrid, Madrid provincia

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Detalles del empleo

Contrato indefinido | Jornada completa
Hace 9 días

Cualificaciones

Francés
Español
Waterfall
Inglés
Máster
Project management
UAT
POS
Escalabilidad
Agile
Chino
Requisitos comerciales

Descripción completa del empleo

Position

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

We are looking for an Omnichannel Senior Project Manager to support the evolution of LOEWE’s omnichannel ecosystem, helping us deliver seamless customer experiences across stores, digital channels, and services. This role sits at the heart of our Retail Transformation & Omnichannel team, ensuring initiatives are well structured, coordinated, and successfully rolled out across markets.

Job responsibilities

Your role will be:

Lead and coordinate omnichannel initiatives from early scoping through delivery, rollout, stabilization, and continuous improvement.
Structure project plans, priorities, governance routines, and ways of working across business and technology teams.
Act as the central coordination point between Retail Operations, Supply Chain, Digital, Finance, IT, regional teams, and external partners.
Drive alignment on scope, timelines, priorities, risks, dependencies, and decision-making across multiple workstreams.
Support the definition, documentation, and follow-up of business requirements, operational processes, and user needs.
Coordinate User Acceptance Testing (UAT), launch readiness activities, rollout planning, and post-launch follow-up.
Support the adoption of new omnichannel services, tools, and capabilities across regions and markets.
Monitor project performance, risks, issues, and operational pain points, providing clear visibility and escalation when required.
Facilitate governance meetings, decision tracking, stakeholder communication, and project reporting.
Document omnichannel processes, services, system interactions, and key business flows to support scalability and knowledge transfer.
Contribute to the continuous improvement and simplification of cross-channel retail processes and customer journeys.

Profile

What is important for the role:

5+ years of experience in project management within complex, cross-functional environments.
Proven experience delivering technology-enabled business initiatives involving multiple stakeholders, teams, and markets.
Experience in omnichannel retail, digital transformation, retail technology, eCommerce, customer experience, or related domains.
Strong understanding of retail operations and customer journeys across physical and digital channels.
Experience working with solutions such as OMS, POS, eCommerce platforms, payment integrations, stock visibility tools, store solutions, fulfilment services, or similar retail technologies.
Ability to coordinate business and technical stakeholders, translate business needs into actionable plans, and drive delivery execution.
Experience managing governance forums, project risks, dependencies, issue resolution, and decision-making processes.
Strong stakeholder management, communication, and collaboration skills in international environments.
Analytical and structured mindset, with strong attention to detail and a pragmatic, solution-oriented approach.
Experience with Agile, hybrid, or waterfall delivery methodologies.
Fluent in English and Spanish is required; French is a plus.

Additional information

About us:

Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

If you think this role is made for you, please send us your CV!

LOEWE
MAISON

Steeped in art and historical references, rooted in craft and tradition, Loewe has been reinventing leather craftmanship for almost 200 years. From its birth in Madrid in 1846 to its latest collection dedicated to the elegance of Chinese monochrome ceramics, the Maison’s journey has been defined by its core values: energy, creativity, and a thoroughly modern approach blended with traditional techniques.
Craft at Loewe is unconditionally bound up with art, an endless source of inspiration: from the British Arts & Craft masters to the whimsical world of Studio Ghibli, art is at the heart of every collection – and the House is committed to supporting the artists and creators informing its work.
Today, Loewe’s master artisans combine their craft knowledge, accumulated over generations, with new technologies to produce iconic objects presenting both instant appeal and enduring style: true incarnations of Loewe’s ideals and vision.
Radical and ever-evolving: here’s to another 200 years of Loewe history
Since 2013, Jonathan Anderson, Loewe’s Creative Director, has been carrying this vision ever further. One of the leading designers of his generation, Anderson has spearheaded a major rejuvenation of the House.
Through a redesign of the brand identity, a modern articulation of its commitment to craft (with the launch of the Loewe Foundation Craft Prize, for instance), and a series of critically acclaimed and genre-defining Women’s and Men’s collections, Loewe has been further elevated as an influential and global cultural force.
At the intersection of fashion, craft and culture, Loewe’s ambition is to be radical and ever-evolving. Craft and luxury are inextricably linked, and at Loewe, the one makes the other feel more accessible and tangible. By showing how the collections are made and honouring the complex artisanal processes behind them, it becomes possible to see their value and their merit. And by adding a cultural dimension – involving fine arts, film, dance, etc. –, Loewe has become a vibrant force for creativity and innovation, ensuring the brand’s durability for another 200 years… and more.

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