20 publicaciones de empleo destacadas de customer service manager en spain (¡Están contratando!)

Customer Success Manager (Temporary contract - maternity leave)
Speexx —Madrid, Madrid provincia
- Horas extra
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
8d
Customer Success Manager
Once For All - Nalanda —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- CRM software
- Español
9d
OnBoarding & Customer Success Manager
Signaturit Group —Paterna, Valencia provincia
- Trabajo híbrido
- Español
- Inglés
- AWS
Customer Experience & Services Manager (CEM) - MM Vilanova
MEDIA MARKT SATURN, S.A.U. —Vilanova i la Geltrú, Barcelona provincia
- Jornada completa
- Liderazgo
- Habilidades de comunicación
- Marketing
- Formación continua
Solicitud rápida
Senior Customer Success Manager
Acai Travel —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Inglés
Customer Experience & Services Manager - MM Maquinista
MEDIA MARKT SATURN, S.A.U. —Barcelona, Barcelona provincia
- Jornada completa
- Liderazgo
- Habilidades de comunicación
- Marketing
- Formación continua
Solicitud rápida
6d
Customer Success Manager
Guesty —En remoto
- Jornada completa
- Teletrabajo
- CRM software
- Español
- Google Suite
Solicitud rápida
RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA
BRAVO ADVOCATS - Estudi Legal —l'Hospitalet de Llobregat, Barcelona provincia
- De 26.000 € a 30.000 € al año
- Incorporación inmediata
- Microsoft Word
- CRM software
- Microsoft Excel
Solicitud rápida
2d
Customer Success Manager
NPAW —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Ventas
- Inglés
Customer Success Manager (Dutch speaking)
Unit4 —Granada, Granada provincia
- Jornada completa
- Teletrabajo
- Sistemas ERP
- Inglés
- Vacaciones pagadas
Solicitud rápida
Customer Technical Support (hotline) & Dispatch manager
Beckman Coulter Diagnostics —La Moraleja, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Senior Customer Success Manager
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
Solicitud rápida
Junior Customer Success Manager
Tuum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Marketing
- Inglés
Solicitud rápida
Digital Product Manager for Customer Services Portals
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Java
- Desarrollo de software
Customer Success Manager Mid-Senior Adoption, Retention & Growth
Zubi Group Impact —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
7d
Customer Success Manager - German
Mews —Barcelona, Barcelona provincia
- Teletrabajo
- Salesforce
- Inglés
- Hotel
- Teletrabajo opcional
Customer Support (PMS y Channel Manager)
Icnea —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Servicio al cliente
- Grado
- Habilidades de comunicación
Solicitud rápida
Customer Success Manager - French/Spanish
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- Informática
AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-
Oficina de Treball del SOC —El Prat de Llobregat, Barcelona provincia
- Solo fin de semana
- Español
- Servicio al cliente
- Inglés
14d
Customer Success Manager – Italian Market
fonio —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
Solicitud rápida
3d

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Customer Success Manager (Temporary contract - maternity leave)

Speexx -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 8 días

Cualificaciones

Español
Inglés
Grado
REST
SaaS

Descripción completa del empleo

Speexx is the #1 platform for people development. Combining cutting-edge AI technology with world-class coaches, Speexx delivers digital business coaching and language training services for global workforces.

Since 2012, Speexx has helped over 1800 international clients level up their organization's professional development and received over 200 prestigious accolades from top tier publications like G2, Fosway, and TIME Magazine for our best-in-class product. Together with our diverse network of trainers, coaches, and full-time Speexxies, we are building the future of learning and development, and this is just the start.

Now as we grow, we are searching for a new Customer Success Manager in Madrid to join the Customer Success team. Please note this is a temporary contract to cover a maternity leave.

The Customer Success team supports our clients in the adoption, integration and deployment of our digital learning assessment and training solutions within their organization. From onboarding to go live and throughout the customer lifecycle, the Customer Success team works hand in hand with the sales team and Speexx global services to deliver the best customer and user experience.

We are looking for a Customer Success Manager to support our customers in the deployment of Speexx solutions within their organization.

What you'll do

Manage a portfolio of existing projects. Monitoring and analysis of KPIs, anticipation and identification of customer needs, resolution of customer issues, reporting and proactive monitoring through data analysis.
Ensure continuous and proactive monitoring of your customer accounts and implement effective strategies to ensure success and satisfaction at the various stages of the projects.
Set up new projects. Consultative approach, technical integration, deployment and follow-up from onboarding to go live and throughout the customer lifecycle.
Work closely with the sales team to deliver a high level of service and contribute to the retention and identification of new growth opportunities on your existing accounts (upsell, extend)
Build and maintain a relationship of trust with customers in order to sustain our partnerships.
Foster the adoption of our solutions and maximize their value among our existing customers.
Develop strong working relationships with Speexx teams globally and within different departments (sales, product management, training management, technical specialists)

What we look for

+4 years of successful experience in Customer Success oriented to Project Manager and/or in SaaS.
Excellent communications skills, both orally and in writing, in Spanish and in English (the mastery of a 3rd language is a real asset).You know how to create an environment of trust with your interlocutors and thus make it possible to sustain your projects over time.
Approach based on proactivity and initiative.
Committed individual willing to grow projects and maximizing the value of our solutions for your customers.
Data-driven mindset and hability to manage your projects strategically.
Real team spirit and want to contribute to a common goal.

Nice to have

Have an affinity for languages and new technologies.
Having an interest in presales is a must, experience in presales is a plus.

What are the benefits of working at Speexx?

You will be working in a highly international and agile environment with amazing team members from offices and locations around the globe, including Munich, Madrid, Milan, Paris, Sao Paulo and Shanghai.

Flexible Working Hours. We don't believe that a rigid 9 am - 5 pm is the right path to a great work-life balance, so we give you the flexibility do your best work in a way that works for you and your team.
Hybrid Office Model. You can choose between working from our office in the Madrid city centre or hybrid approach.

Wellbeing. We have 28 vacation days per year, because it is important to rest and to conciliate. Plus, Psychological support. We offer all our employees and their relatives an online, 24/7 and, of course, confidential external psychological counselling service. We want you to feel good and be healthy!

Culture of Learning. Take a deep dive into our Speexx Academy, participate in our global Mentoring program, visit internal workshops or third-party training and last but not least enjoy our Speexx peer exchanges.

Award winning Language Training.There is nothing to add - maybe that this also goes for your friends and family, they get discount on our world class language training.

Rooted in an environment of curiosity and learning, you would be joining a leading company that is proud to be shaping the future of digital learning and is undoubtedly one of the best places to work in the industry!

Interested? Just hit the apply button and we´ll take it from there.

We are looking forward to hearing from you!

Solicitud rápida

Refina tu búsqueda

customer service manager empleos en spain

Customer Success Manager (Temporary contract - maternity leave)

Customer Success Manager

OnBoarding & Customer Success Manager

Customer Experience & Services Manager (CEM) - MM Vilanova

Senior Customer Success Manager

Customer Experience & Services Manager - MM Maquinista

Customer Success Manager

RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA

Customer Success Manager

Customer Success Manager (Dutch speaking)

Customer Technical Support (hotline) & Dispatch manager

Senior Customer Success Manager

Junior Customer Success Manager

Digital Product Manager for Customer Services Portals

Customer Success Manager Mid-Senior Adoption, Retention & Growth

Customer Success Manager - German

Customer Support (PMS y Channel Manager)

Customer Success Manager - French/Spanish

AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-

Customer Success Manager – Italian Market

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