20 publicaciones de empleo destacadas de customer service representative en getafe, md (¡Están contratando!)

Regional Aftersales Representative
BYD Europe —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Ventas
Sales Associate Shop in Shop Serrano 8h Sundays (f/m/x)
Hugo Boss —Madrid, Madrid provincia
- Ventas
- Inglés
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Merchants Customer Service Representative - Dutch & English Speaker
American Express —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Negociación
- Seguro dental
- Seguro oftalmológico
2d
Coordinator, Logistic Execution
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Grado
9d
Payments Operations Specialist
Fiserv —Madrid, Madrid provincia
- Jornada completa
- Investigación
- SQL
- Grado
4d
Technical Sales Support Representative (Inside Sales) for qPCR
Thermo Fisher Scientific —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
Client Relationship Representative
Viva.com —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Inglés
Solicitud rápida
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
2d
Environmental, Health & Safety Technician (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Negociación
Dutch Customer Service Agent
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
Solicitud rápida
1d
Customer Service Representative – French speaker
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Business Development Representative MENATI - 26223
Enverus —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Ciencias empresariales
1d
Pricing Analyst
Crane Worldwide Logistics Spain, SA —Coslada, Madrid provincia
- Microsoft Excel
- Inglés
- Habilidades de análisis
MRO Network Quality (Temp Agency)
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Inglés
- Grado
Spanish and English speaking B2B Inside Partner Sales Representative (m/f), AEC industry
RIB Software GmbH —Madrid, Madrid provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Franchise Administator
Legends Global (Europe) —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Teletrabajo opcional
- Plan de pensiones
Solicitud rápida
11d
Customer Service Representative - Trilingüe (DE/ES/EN)
Enerpac Tool Group Corporation —La Moraleja, Madrid provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Product Director, Spanish Product
Oxford University Press Pakistan —San Fernando de Henares, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
23h
IE Campus Life Coordinator
IE University —Madrid, Madrid provincia
- Disponibilidad fin de semana
- CRM software
- Español
- Microsoft Excel
2d
HR Business Partner
Eurovision Services —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Gestión de conflictos
- Recursos humanos
- Plan de pensiones
10d

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Regional Aftersales Representative

BYD Europe -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Microsoft Powerpoint
Español
Ventas
Inglés
Máster
Habilidades de presentación
Grado
LMS
Chino

Descripción completa del empleo

Who we are

BYD Group is a leading high-tech multinational, based in Shenzhen, China. Operating across four core industries — IT, automotive, new energy, and rail transit — BYD employs over 300,000 people worldwide.

At BYD Iberia, we are redefining the future of mobility. As part of the world’s leading New Energy Vehicle company, we are committed to building a sustainable, zero-emission future where technology and nature coexist in harmony.

Your Mission

As the Regional After Sales Representative Passenger Cars, you are responsible for building and maintaining a strong and customer-focused After Sales service level in the designated region.
You support the network of local dealers and dealer groups, focusing on high quality and mutual satisfaction. You play an important role in developing, implementing, and maintaining service products and After Sales propositions. You ensure that the service procedures are carried out correctly and perform all administrative tasks needed.

This role reports directly to the Aftersales Manager in Spain.

What you´ll be doing

You support the dealer network, focusing on high quality and mutual satisfaction, and act as their BYD after-sales contact person. You ensure that all service procedures are carried out correctly and perform all tasks related to the Aftersales business.
Ensure implementation and follow-up of all BYD aftersales commercial policies and after-sales standards.
Monitor the dealer aftersales business plan and the development of all after-sales activities to achieve BYD P&A and service qualitative and quantitative objectives.
Secure the quality of the service network by timely training, tooling, and other supportive materials. In collaboration with BYD HQ, create, implement, and ensure regular performance reporting.
Introduce BYD Aftersales Service IT systems/platforms such as DMS, LMS, TIS, and ensure deployment in each dealer and service shop.
Plan and organize regular dealer visits, meetings, workshops, and other activities within the region/country.
Assist dealer after-sales management to create the best customer satisfaction and customer after-sales experience processes (NPS from service). Ensure dealer customer complaints resolution and VoC focus supported by call-center setup.
Support and communicate with BYD spare parts team/warehouse, technical support, and warranty teams regarding critical issue handling, quality investigation, and training.
Integrate the Aftersales area within the overall business scope of BYD in Spain and Portugal, proactively aligning and coordinating with other areas such as Sales, Marketing, Dealer Network Development, Product Management, Training, etc.

What You Bring

Bachelor or Master’s degree, or equivalent level acquired through education or work experience.
3+ years of experience in a similar role in automotive/E-mobility within an importer or OEM.
Excellent written and verbal communication skills in Spanish and English (mandatory). Chinese is a plus.
High level of attention to detail, time management, and accuracy. Proficient in PowerPoint and presentation skills.
Valid EU driver’s license.
Willingness to travel frequently within the territory and abroad (including potential trips to China), approx. 25% of the time.

We offer

Be part of a fast-growing, innovative global automotive company.
Work closely with top leadership, influencing strategic projects and initiatives.
Collaborate in a dynamic, multicultural environment that values proactivity, creativity, and excellence.
Opportunity to develop professionally and grow within a leading organization in the electric mobility sector.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team

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Refina tu búsqueda

customer service representative empleos en getafe, md

Regional Aftersales Representative

Sales Associate Shop in Shop Serrano 8h Sundays (f/m/x)

Merchants Customer Service Representative - Dutch & English Speaker

Coordinator, Logistic Execution

Payments Operations Specialist

Technical Sales Support Representative (Inside Sales) for qPCR

Client Relationship Representative

English-Spanish Bilingual Tier 2 Technical Support Representative

Environmental, Health & Safety Technician (Temp Agency)

Dutch Customer Service Agent

Customer Service Representative – French speaker

Business Development Representative MENATI - 26223

Pricing Analyst

MRO Network Quality (Temp Agency)

Spanish and English speaking B2B Inside Partner Sales Representative (m/f), AEC industry

Franchise Administator

Customer Service Representative - Trilingüe (DE/ES/EN)

Product Director, Spanish Product

IE Campus Life Coordinator

HR Business Partner

Quiero recibir la alerta de empleo más reciente de customer service representative en getafe, md

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