20 publicaciones de empleo destacadas de head of customer service en madrid, md (¡Están contratando!)

Head of Configuration Delivery (International)
Solera —Madrid, Madrid provincia
- Jornada completa
- Project management
- JavaScript
- Agile
Head of Digital Workplace & Employee Experience
Loewe —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
20h
Global Head of FX Forwards
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
- Abono gimnasio
- Seguro de vida
7d
RENTA AGENT MADRID ATOCHA
Centauro Rent a Car —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Inglés
Senior Operations Manager (South Europe)
BLACKLANE —Madrid, Madrid provincia
- Español
- Inglés
Solicitud rápida
Head of Capital Management - Western Europe
Revolut —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Contabilidad
Head of Sales Iberia
The Peninsular and Oriental Steam Navigation Company —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Client Development Manager Madrid Canalejas
Christian Dior Couture —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Servicio al cliente
Head of Sales Sustainability | Smart Infrastructure Buildings (m/f/d)
Siemens —Tres Cantos, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Head of New Business & Growth
Globant —Madrid, Madrid provincia
- Ventas
- Inglés
- Desarrollo de negocios
7d
CEO - Banyan Portfolio Company
Banyan Software —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
V.I.E. - 12 months - Global Trade F/M - Madrid
Natixis —Madrid, Madrid provincia
- Español
- Inglés
Claims Delivery & Operations Manager
Chubb —Madrid, Madrid provincia
- Jornada completa
- Liderazgo
- Plan de pensiones
RENTAL AGENT CHAMARTIN
Centauro Rent a Car —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Inglés
Global Life Cycle Service Strategy & Transformation Director (m/f/d)
Kardex Germany GmbH —San Fernando de Henares, Madrid provincia
- Jornada completa
- Oficina
- Plan de pensiones
Solicitud rápida
1d
Head Supply Chain Iberia
Sandoz —Madrid, Madrid provincia
- Jornada completa
- Español
- Hospital
- Inglés
7d
Head of Performance Marketing
Bark —Madrid, Madrid provincia
- Teletrabajo
- Español
- Inglés
- Máster
- Teletrabajo opcional
7d
Responsable de Almacén y Logística Iberia
Kramp GmbH —Madrid, Madrid provincia
- Máster
Head of Marketing
Centauro Rent a Car S.L.U. —Madrid, Madrid provincia
- CRM software
- Español
- Ventas
Solicitud rápida
Head of Downstream Origination Iberia
Statkraft —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida

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Head of Configuration Delivery (International)

Solera -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Jira
CSS
XML
Project management
Release management
JavaScript
Escalabilidad
Agile
Liderazgo
HTML

Descripción completa del empleo

Head of Configuration Delivery (International)

Who We Are

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role

Head of Configuration Delivery is responsible for the delivery, planning, estimation, and resource management of Configuration teams across Professional Services International. This role owns the Configuration delivery strategy, ensures alignment with Implementation, Product & Development, and Global IT, and is accountable for the Quality Assurance (QA) framework and execution across all regions, guaranteeing consistent quality standards and governance. Reporting to the Global Head of Professional Services, the role provides global leadership across multiple regions and drives standardisation, scalability, and continuous improvement.

What You’ll Do

Own and lead configuration delivery across multiple regions and countries within Professional Services International.
Define and execute the Quality Assurance (QA) strategy for Configuration, ensuring consistent quality standards, governance, and continuous improvement across all regions.
Establish and maintain planning, estimation, and resource management processes for Configuration squads.
Own the routing and management of planned and BAU demand into Configuration teams.
Align Configuration planning and delivery with Product & Development release cycles and Implementation timelines.
Act as a cross-functional leader, collaborating closely with Implementation, Product & Development, and Global IT.
Drive standardisation of processes, tooling, and best practices across Configuration teams.
Ensure delivery is aligned with local Professional Services and Implementation teams, balancing global standards with regional needs.
Lead and develop Configuration Team Leaders and Configuration Engineers across regions.

What You’ll Bring

10+ years of experience in software delivery and project management within complex, international environments.
Proven experience delivering large-scale transformation programs and leading high-performing, distributed teams using Agile methodologies.
Strong background in release management, managing multiple release cycles across countries and regions.
Demonstrated experience in Quality Assurance governance, quality frameworks, and continuous improvement models.
Excellent leadership, prioritisation, and stakeholder management skills in global, cross-functional environments.
Strong analytical mindset with the ability to balance delivery speed, quality, and risk.
Technical background with experience in JavaScript, HTML, CSS, XML, and configuration-related technologies.
Advanced knowledge of JIRA and Confluence as delivery and governance tools.

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head of customer service empleos en madrid, md

Head of Configuration Delivery (International)

Head of Digital Workplace & Employee Experience

Global Head of FX Forwards

RENTA AGENT MADRID ATOCHA

Senior Operations Manager (South Europe)

Head of Capital Management - Western Europe

Head of Sales Iberia

Client Development Manager Madrid Canalejas

Head of Sales Sustainability | Smart Infrastructure Buildings (m/f/d)

Head of New Business & Growth

CEO - Banyan Portfolio Company

V.I.E. - 12 months - Global Trade F/M - Madrid

Claims Delivery & Operations Manager

RENTAL AGENT CHAMARTIN

Global Life Cycle Service Strategy & Transformation Director (m/f/d)

Head Supply Chain Iberia

Head of Performance Marketing

Responsable de Almacén y Logística Iberia

Head of Marketing

Head of Downstream Origination Iberia

Quiero recibir la alerta de empleo más reciente de head of customer service en madrid, md

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