20 publicaciones de empleo destacadas de compliance officer en catalunya (¡Están contratando!)

Guest Experience Officer - Front Office (6 Months)
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Microsoft Office
13d
Transient (T-Line) Production Superintendent
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Inglés
- Grado
- Liderazgo
AI Voicebot Adoption Expert
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Inglés
- Máster
- Desarrollo de software
- Abono gimnasio
- Seguro de vida
Electrical Utility Manager
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Bachillerato
- Grado
- Ingeniería eléctrica
Data Privacy Specialist
Unilabs —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Grado
Solicitud rápida
AI Voice Agents Engineering Lead
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Azure
- Informática
- Máster
- Abono gimnasio
- Seguro de vida
Technical Product Development Manager (Medical Devices)
Neuroelectrics —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Doctorado
- Informática
- Máster
Technology Risk Officer
Eurofins —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Máster
Solicitud rápida
EMEA Indirect Tax Compliance Specialist
Revlon Corporate —Cornellà de Llobregat, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Grado
4d
Director, Regional Total Rewards
Delivery Hero —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
ANIMAL FACILITY MANAGER, DESIGNATED VETERINARIAN AND RESPONSIBLE FOR ANIMAL WELFARE
Almirall —Sant Feliu de Llobregat, Barcelona provincia
- Jornada completa
- Español
- Doctorado
- Inglés
Junior/Mid AI Legal Specialist (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Inteligencia artificial
- Vacaciones pagadas
- Teletrabajo opcional
Applied AI Engineer
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- DevOps
- Abono gimnasio
- Seguro de vida
Associate Fire Chief - Diego Garcia
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Microsoft Office
- Máster
- Grado
Fire Chief - Diego Garcia
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Microsoft Office
- Máster
- Grado
Director of Demand Generation
Thunes —Barcelona, Barcelona provincia
- Oficina
- Marketing
Solicitud rápida
Porter
British Council —Barcelona, Barcelona provincia
- 1.709,72 € al mes
- De lunes a viernes
- Trabajo híbrido
- Español
- Mantenimiento
- Inglés
- Gastos de reubicación
Senior Specialist, Total Rewards
Delivery Hero —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Project management
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Growth Marketing Especialist
Conversia —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Inglés
- Teletrabajo opcional
Data Architect
Everseen —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- SQL
- AWS

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Guest Experience Officer - Front Office (6 Months)

Grand Hyatt Barcelona
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
Hace 13 días

Cualificaciones

Español
Inglés
Microsoft Office
Gestión de compliance
Cloud

Descripción completa del empleo

Summary

At Grand Hyatt Barcelona, one of the city’s newest luxury landmarks, we are looking for a service‑driven and detail‑oriented Guest Experience Officer to join our team on a 6‑month temporary contract.

This role is ideal for hospitality professionals who are passionate about guest experience and committed to delivering personalized, memorable stays that exceed expectations.

About the Role

As a Guest Experience Officer at Grand Hyatt Barcelona, you will be responsible for ensuring an exceptional guest journey from arrival to departure, acting as a key point of contact and a true ambassador of the brand.

You will work closely with the Front Office and other departments to anticipate guest needs, manage special requests, and deliver the highest levels of satisfaction.

This is an operational role with rotating shifts, including weekends and public holidays.

Qualifications

Key Responsibilities

Guest Experience & Personalized Service

Provide a warm and professional welcome, ensuring a smooth and memorable guest journey
Manage check‑in and check‑out processes, delivering a seamless experience
Handle guest inquiries, special requests, and concerns promptly and effectively
Apply service recovery techniques to resolve issues and ensure guest satisfaction
Follow up with guests to gather feedback and support continuous improvement

Guest Experience Management & VIP Relations

Build strong relationships with VIPs and returning guests
Record guest preferences in the system to personalize future stays
Coordinate amenities, upgrades, and special experiences
Anticipate guest needs and consistently exceed expectations

Collaboration & Teamwork

Coordinate with Housekeeping, Front Office, Concierge, and other departments to ensure a seamless experience
Maintain effective communication to manage complex guest requests
Contribute to a collaborative, positive, and guest‑focused team environment

Systems & Operational Control

Maintain accurate guest records using Opera / Opera Cloud
Ensure confidentiality of guest information at all times
Use internal tools to track guest satisfaction and service quality

Brand Representation & Continuous Improvement

Represent the Grand Hyatt brand with professionalism, empathy, and attention to detail
Contribute to continuous improvement initiatives related to guest experience
Ensure compliance with internal policies, quality standards, and safety procedures

Qualifications & Requirements

Fluency in English and Spanish, both spoken and written
Previous experience in a guest‑facing role within the hospitality industry
Excellent communication and interpersonal skills
Strong ability to multitask and prioritize effectively
Proactive, customer‑focused, and empathetic attitude
Familiarity with Opera / Opera Cloud is a plus
Good knowledge of Microsoft Office
Passion for hospitality and delivering exceptional guest experiences

Care Connects Us – Do Our Values Speak to You?

At Hyatt, we care for people so they can be their best. Our values — Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing — guide how we work every day.

What You’ll Love About Us

12 complimentary nights per year at Hyatt hotels worldwide
Special hotel rates for your family and friends from day one
50% discount on food and beverages at selected Hyatt hotels
Employee cafeteria
Free access to a wellbeing platform focused on mental health and personal development
Continuous learning opportunities and global career growth prospects

Be Part of Something GRAND

With more than 1,150 hotels in over 70 countries, Hyatt is recognized as a Great Place to Work.

Join Grand Hyatt Barcelona as a Guest Experience Officer (6‑month temporary contract) and help create meaningful, connected, and exceptional guest experiences.

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compliance officer empleos en catalunya