20 publicaciones de empleo destacadas de customer service remote spanish en barcelona, ct (¡Están contratando!)

IT Support Technician (L1–L2)
Axiom Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Sistema operativo Windows
Digital Coordinator (m/f/d) - Bilingual (German & English)
SIXT Spain —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Servicio al cliente
- Teletrabajo opcional
Solicitud rápida
Business Administration Intern – European Sales Operations Support (Barcelona)
Agilent Technologies Spain S.L. —Barcelona, Barcelona provincia
- Turno de 12 horas
- Español
- Inglés
- Máster
- Teletrabajo opcional
- Seguro de vida
Logistic Specialist | Especialista en Logistica
Tropicfeel —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Sistemas ERP
- Teletrabajo opcional
Hybrid
ICAPE GROUP —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Sistemas ERP
Deputy Refund Desk Team Supervisor
Planet —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Field Service Technician, Industrial Robotics
ANYbotics —Barcelona, Barcelona provincia
- Español
- Inglés
- Linux
Service Portfolio Manager
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
Provider Demand Management_2225
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
Business Analyst Intern, Trade-In
Back Market —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- SQL
Junior Process Support Engineer
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Teletrabajo opcional
8d
Operation Reconciliation Analysis
Deutsche Bank —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Word
- Español
- Microsoft Excel
- Plan de pensiones
GCS RIS Support & Training Specialist Clinical and Patient Insights Products
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Informática
- Servicio al cliente
Cloud Database Administrator
Giesecke+Devrient —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- DevOps
Process Architect
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Habilidades de análisis
- Plan de pensiones
GCS RIS Support & Training Lab Insights Products
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Informática
- Inglés
Payment Risk Specialist
EXOGROUP —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Informática
- Programa de recomendación
Solicitud rápida
CRM & Revenue Operations Manager
EXOGROUP —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
- Teletrabajo opcional
- Programa de recomendación
Solicitud rápida
Commercial assistant
Talent link —Barberà del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
First Line Analyst
Computacenter —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Abono gimnasio

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IT Support Technician (L1–L2)

Axiom Technologies -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Jira
ITIL Foundation
Español
Desarollador iOS
SCCM
Remedy
iOS
Inglés
Sistema operativo Windows
Android
Microsoft Office
Soporte informático
SharePoint
TeamViewer
Mac OS
ServiceNow
Habilidades de comunicación

Descripción completa del empleo

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Job Overview

We are seeking a skilled IT Support Technician (Level 1–2) to join our team in Madrid. In this role, you will serve as the first point of contact for technical support, assisting with a wide range of hardware, software, network, and user access issues. You’ll be instrumental in ensuring the smooth day-to-day operation of our IT systems and supporting end users across the organization.

Key Responsibilities

Provide first-line technical support for hardware, software, and network issues.
Respond to tickets via ITSM tools (ServiceNow / Jira / Remedy, etc.).
Support Windows OS (Windows 10/11) and Microsoft Office 365 issues.
Manage user accounts (password resets, access management, group policies).
Basic troubleshooting for:
Printers and peripherals
Email (Outlook)
VPN access
Network connectivity
Install, configure, and upgrade desktop/laptop systems.
Provide remote and on-site support as required.
Maintain documentation of incidents and resolutions.
Troubleshoot advanced desktop issues.
Basic Active Directory administration.
Support M365 (Exchange, Teams, SharePoint – basic admin tasks).
Assist in server access issues (basic understanding).
Perform hardware replacements and system imaging.
Coordinate with infrastructure/network teams for escalations.
Assist in root cause analysis for recurring incidents.
Technical Skills Required
Windows 10/11 troubleshooting
Microsoft Office 365 support
Active Directory (User/Group Management)
Basic networking (IP, DNS, DHCP concepts)
Remote tools (TeamViewer / AnyDesk / SCCM)
ITIL understanding (preferred)

Soft Skills

Strong communication skills
Customer-focused mindset
Ability to work in an SLA-driven environment
Good documentation skills
Ability to prioritize and multitask

Nice to Have

ITIL Foundation Certification
Experience in a corporate or enterprise environment
Exposure to ticketing systems
KPIs / Performance Metrics
SLA adherence
First Call Resolution (FCR)
Ticket closure rate
Customer satisfaction score (CSAT)

Experience

2–5 years in IT support, helpdesk, or technical support roles.

Technical Proficiency

Operating Systems: Windows 10/11, macOS, iOS, Android.
Applications: Microsoft 365 Suite, Active Directory, ticketing/helpdesk platforms.
Networking: Basic understanding of LAN, VPN, DHCP, DNS, and TCP/IP protocols.
Tools: Familiarity with ServiceNow, ManageEngine, Jira, and remote desktop tools.

Languages

Fluent in Spanish and proficient in English (both written and spoken).
Additional languages are a plus.

Availability

Willingness to work outside of standard business hours if required.
Open to participating in on-call rotations as needed.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Solicitar ahora

Refina tu búsqueda

customer service remote spanish empleos en barcelona, ct

IT Support Technician (L1–L2)

Digital Coordinator (m/f/d) - Bilingual (German & English)

Business Administration Intern – European Sales Operations Support (Barcelona)

Logistic Specialist | Especialista en Logistica

Hybrid

Deputy Refund Desk Team Supervisor

Field Service Technician, Industrial Robotics

Service Portfolio Manager

Provider Demand Management_2225

Business Analyst Intern, Trade-In

Junior Process Support Engineer

Operation Reconciliation Analysis

GCS RIS Support & Training Specialist Clinical and Patient Insights Products

Cloud Database Administrator

Process Architect

GCS RIS Support & Training Lab Insights Products

Payment Risk Specialist

CRM & Revenue Operations Manager

Commercial assistant

First Line Analyst

Quiero recibir la alerta de empleo más reciente de customer service remote spanish en barcelona, ct

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