20 publicaciones de empleo destacadas de head of finance en barcelona, ct (¡Están contratando!)

CX Enablement Manager
Factorial —Barcelona, Barcelona provincia
- De 45.000 € a 55.000 € al año
- Trabajo híbrido
- Project management
- Liderazgo
Solicitud rápida
Compensation Analyst
Adobe —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Project management
- Grado
Head of Workforce Management Marketplace Experience
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Liderazgo
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Assistant Claims Manager - Cyber
Beazley Management Limited —Barcelona, Barcelona provincia
- Teletrabajo
- Habilidades de análisis
- Marketing
Financial Project Technician
Center for Genomic Regulation —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Logistic Specialist | Especialista en Logistica
Tropicfeel —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Sistemas ERP
- Teletrabajo opcional
Senior Data Analyst - Compliance & Regulations
Tecnalis Solution Providers —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- SQL
- AWS
1d
SEO Manager Italian Market
Factorial —Barcelona, Barcelona provincia
- De 45.000 € a 55.000 € al año
Solicitud rápida
Senior Manager Technical Accounting
Grifols SA —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Grado
- Contabilidad
- Contabilidad
Solutions Engineer
Factorial —Barcelona, Barcelona provincia
- De 58.000 € a 65.000 € al año
- Español
- Inglés
- SQL
Solicitud rápida
Senior Product Marketing Manager
Factorial —Barcelona, Barcelona provincia
- De 57.000 € a 67.000 € al año
- Español
- Ventas
- Inglés
Solicitud rápida
Associate Director/Director Treasury
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Grado
- Administración y dirección de empresas
Sales Account Executive - Upsell - UK Market
Factorial —Barcelona, Barcelona provincia
- De 35.000 € a 56.000 € al año
- Ventas
- Inglés
- Marketing
Solicitud rápida
Analytics Engineer
Zazume —Barcelona, Barcelona provincia
- De 32.000 € a 44.000 € al año
- Trabajo híbrido
- Azure
- Oficina
- Bases de datos
- Flexibilidad horaria
Solicitud rápida
Principal Product Designer - Core Platform
BVNK —Barcelona, Barcelona provincia
- Teletrabajo
- Oficina
- Máster
Solicitud rápida
7d
Technical Product Owner
Abbott Laboratories —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Grado
- Agile
Logistics Engineer
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Máster
- Grado
Junior Tax and Procurement Specialist
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Talent Partner Europe
Infomed Software, S.L. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Reclutamiento
- Inteligencia artificial
13d
Sales Manager - AI Automation
Factorial —Barcelona, Barcelona provincia
- De 60.000 € a 75.000 € al año
- Español
- Ventas
- Inglés
Solicitud rápida

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CX Enablement Manager

Factorial -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

De 45.000 € a 55.000 € al año

Cualificaciones

Jira
Upselling
Project management
LMS
SaaS
Gestión de cuentas
Liderazgo

Descripción completa del empleo

Hello!

At Factorial we're looking for a Training Manager to lead our CX Enablement team. We believe in developing our people, strengthening our company culture, and enabling our teams with the right skills and knowledge to make a real impact for organizations around the world.

As the Training Manager for CX Enablement, you will lead a team of 4-8 training specialists and instructional designers. Reporting directly to the Head of Knowledge Management, Training, and Quality, you will be the strategic owner of all learning initiatives across the Customer Experience organization (Account Management, Account Executives, Customer Support, Onboarding, and Technical Services). Your goal is to go beyond delivering training—you will drive measurable business impact, reduce Time-to-Proficiency (TTP), and prove the ROI of enablement.

Your Responsibilities:

Team Leadership & Development: Lead, mentor, and grow a team of Enablement Specialists. Oversee their daily operations, manage capacity, define their career paths using our Enablement Skills Matrix, and conduct ongoing performance reviews.
Strategic Masterplan Execution: Own and drive the CX Enablement OKRs and Masterplan. Ensure strategic initiatives (like the CX-Wide NEO Core Path Redesign and Role-Specific Curricula) are delivered on time and within scope using formal project management methodologies (PID, Gantt).
Stakeholder Alignment: Act as the strategic partner to CX Directors and Managers across all business lines. Align enablement strategies with their business objectives and manage intake requests via our Jira Service Management workflows.
Training Impact & ROI Measurement: Shift the focus from basic "completion rates" to true business outcomes. Implement a robust Time-To-Proficiency (TTP) & ROI Measurement Model to constantly evaluate and correlate training efforts with north star metrics like Upselling revenue, TFR, agent productivity, and CSAT.
Enablement Infrastructure: Oversee the deployment of the Unified NEO (New Employee Onboarding) and ELEVATE (Continuous Learning) LMS ecosystem. Partner with the Data team to deploy API integrations between the LMS and Datalake to build comprehensive PowerBI Enablement Dashboards.

Your Profile:

Managerial Experience: Minimum 3+ years of proven experience strictly as a Manager leading training, enablement, or L&D teams, preferably in a fast-paced SaaS, CX, or scale-up environment.
Strategic Mindset: Deep understanding of how to build high-level learning strategies that directly impact operational KPIs and revenue.
Project Management: Strong experience managing mid-term projects, defining OKRs, tracking dependencies, and managing team capacity.
Data-Driven & Analytical: Comfortable working with data teams, LMS analytics, and BI tools (like PowerBI) to build reporting suites and prove the financial ROI of training.
Leadership: A humble yet ambitious leader with a proven track record of upskilling direct reports, standardizing processes, and fostering a high-performance, results-oriented culture.

About us

At Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.

With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we’d love to meet you.

Our Values

We own it: We take responsibility for every project. We make decisions, not excuses.
We learn and teach: We're dedicated to learning something new every day and, above all, share it.
We partner: Every decision is a team decision. We trust each other.
We grow fast: We act fast. We think that the worst mistake is not learning from them.

We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.

Perks of being part of our team

We care about people and we also offer a lot of benefits for employees:

High growth, multicultural and friendly environment
Alan private health insurance
Healthy life with Wellhub (Gyms, pools, outdoor classes)
Save expenses with Cobee
Language classes
Breakfast in the office and organic fruit
Nora discounts
Free caffeine and theine
Pet Friendly

Wanna learn more about us? Check our website!

Solicitud rápida

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