20 publicaciones de empleo destacadas de customer success manager en spain (¡Están contratando!)

Pay Customer Success Manager, SMB
Remote —Amer, Girona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Vacaciones pagadas
- Teletrabajo opcional
5h
Customer Success Manager - DACH
Aurora Live —Barcelona, Barcelona provincia
Solicitud rápida
Customer Service Manager
Zapiplay —Tarragona, Tarragona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Customer Technical Support (hotline) & Dispatch manager
Beckman Coulter Diagnostics —La Moraleja, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
RESPONSABLE DE CUSTOMER SERVICE LOGÍSITICA MADRID H/M
STEF —Torrejón de Ardoz, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Grado
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA
BRAVO ADVOCATS - Estudi Legal —l'Hospitalet de Llobregat, Barcelona provincia
- De 26.000 € a 30.000 € al año
- Incorporación inmediata
- Microsoft Word
- CRM software
- Microsoft Excel
Solicitud rápida
2d
Customer Experience & Services Manager - MM Maquinista
MEDIA MARKT SATURN, S.A.U. —Barcelona, Barcelona provincia
- Jornada completa
- Liderazgo
- Habilidades de comunicación
- Marketing
- Formación continua
Solicitud rápida
7d
Customer Service Manager
Illice Brands Group —Elche, Alicante provincia
- CRM software
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Customer Service Sales Area Manager
Coesia —Santa Perpètua de Mogoda, Barcelona provincia
- Servicio al cliente
- Inglés
- Seguro de vida
Solicitud rápida
Assoc Director, Quality Assurance, Customer Support Services
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Investigación
- Negociación
13d
Customer Success Manager (with Dutch and French/ German)
Rockwell Automation —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Salesforce
- Inglés
- Grado
- Vacaciones pagadas
7d
Jefe/a de Servicio al Cliente
Elis Manomatic SAU —Parets del Vallès, Barcelona provincia
- CRM software
- Servicio al cliente
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Responsable de Atención al Cliente Nacional
GRUPO OSBORNE —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
2d
Responsable del Servicio de Atención al Cliente
Elis Manomatic SAU —Torres de la Alameda, Madrid provincia
- CRM software
- Servicio al cliente
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Responsable CUSTOMER SERVICE Import/Export Madrid
Humanus Consulting —Madrid, Madrid provincia
- Incorporación inmediata
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
McDonald's Hospitalet Gran Via - REC (Responsable Atenció Client)
McDonald's Hospitalet Gran Vía —l'Hospitalet de Llobregat, Barcelona provincia
- Hospital
- Servicio al cliente
Solicitud rápida
Responsable atención al cliente
Remeco —Poligono Industrial Alcobendas, Madrid provincia
- De 22.000 € a 25.000 € al año
- Jornada completa
- Servicio al cliente
- Sistemas ERP
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
7d
AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-
Oficina de Treball del SOC —El Prat de Llobregat, Barcelona provincia
- Solo fin de semana
- Español
- Servicio al cliente
- Inglés
14d
RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA
BRAVO ADVOCATS ASSOCIATS SLU —l'Hospitalet de Llobregat, Barcelona provincia
- 26.000 € al año
- Incorporación inmediata
- Microsoft Word
- CRM software
- Microsoft Excel
2d
Responsable de Centro y Atencion al cliente.
Necesito un Trastero —Alicante, Alicante provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Mantenimiento
Solicitud rápida

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Pay Customer Success Manager, SMB

Remote -
Amer, Girona provincia

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Detalles del empleo

Jornada completa
Hace 5 horas

Beneficios

Vacaciones pagadas
Teletrabajo opcional

Cualificaciones

Inglés
B2B
Nómina
Escalabilidad
Relaciones Laborales
SaaS

Descripción completa del empleo

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.

With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Pay Customer Success Manager, as part of our Customer Experience team.

Owns the full post-sales customer lifecycle for a high-volume SMB book across Payroll + EOR + adjacent products. Runs the standard post-sales motion end-to-end with high operational rigor - proactive engagement, adoption, and structured churn-risk management - while partnering tightly with Sales on renewals and expansion signals.

What you bring

CS/AM experience in complex B2B SaaS (Payroll preferred) or comparable customer-facing ownership
Strong written communication and stakeholder management (agendas, follow-ups, decision capture)
Ability to identify churn risk early and execute structured mitigation plans
Comfort coordinating across multiple teams and product lines (Sales, Implementation, Support, Product, Ops)
Consistent CRM + Vitally hygiene as system of record (SSOT)
Uses AI as a human-in-the-loop assistant for prep, synthesis, and drafting - validates against source-of-truth docs before sending any comms
Writes and speaks fluent English.

Key Responsibilities

Accountability & autonomy - owns renewals, churn mitigation, and core SMB motions end-to-end for a large book of business; escalates early with context without offloading ownership
Communication & collaboration - provides timely, clear customer and internal updates; runs structured operating rhythms; aligns DRIs across Sales and required verticals and closes loops consistently
Customer outcomes - drives onboarding/adoption outcomes and Success Plans; translates customer goals into measurable milestones and tracks progress
Escalation & risk management - identifies churn signals early; runs mitigation plans; escalates only when blockers are clear and the ask is explicit
Commercial impact - surfaces qualified upsell/cross-sell signals (e.g., adjacent products where applicable) during QBRs and renewal conversations; documents and routes correctly to Sales/AMs
Operational excellence - maintains Vitally + Salesforce as SSOT (pulses, risk tags, notes, next steps) with zero reminders; produces clean handovers for PTO/coverage per SOPs
Scalability & automation - consistently uses approved playbooks, automation, and templates to sustain cadence across a high-volume book; shares practical learnings with the pod
AI fluency - uses AI to draft customer comms, summarize meetings/case context, and structure risk summaries; verifies facts and commitments; ships customer-ready outputs without added rework

Practicals

You'll report to: Senior Manager, Pay & HCM Customer Success
Team: Customer Success
Location: For this position we welcome everyone to apply, but we will prioritize applications from AMER
Start date: As soon as possible

Application process

Take home test

Interview with recruiter

Interview with future manager

Interview with Senior Director

Bar Raiser Interview

Prior employment verification check

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$37.30 - $83.90 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

work from anywhere
flexible paid time off
flexible working hours (we are async)
16 weeks paid parental leave
mental health support services
stock options
learning budget
home office budget & IT equipment
budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

Please fill out the form below and upload your CV with a PDF format.

We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.

If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience.

Please note we accept applications on an ongoing basis.

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