20 publicaciones de empleo destacadas de contact center engineer en madrid, md (¡Están contratando!)

Solutions Engineer
Enghouse —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Word
- Español
Solicitud rápida
Project Lead Engineer (PME)
Hitachi —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster
- Ingeniería eléctrica
- Seguro de vida
Power System Studies Engineer
Hitachi —Madrid, Madrid provincia
- Jornada completa
- Doctorado
- Ventas
- Inglés
- Seguro de vida
Genesys Cloud Software Engineer (Developer)
Excelia, SL —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Teletrabajo
- Azure
- Oficina
- AWS
Solicitud rápida
1d
Power System Studies Engineer - SynCon
Hitachi —Madrid, Madrid provincia
- Jornada completa
- Doctorado
- Inglés
- Máster
- Seguro de vida
Business AI Engineer (Global)
Hitachi —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Sistemas ERP
Manager I, Engineering - OrgStore Blueprint
DataDog —Madrid, Madrid provincia
- De guardia
- Oficina
Senior Antibot Engineer
NielsenIQ —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- JavaScript
- Scripting
- Python
Solicitud rápida
System Design Engineer - Power Converter
Hitachi —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster
- Ingeniería eléctrica
- Seguro de vida
Senior Software Engineer (AI)
DataDog —Madrid, Madrid provincia
- De guardia
- Oficina
- Máster
- Inteligencia artificial
Accounts Receivable (M/F) - (Temporal)
Otis —Madrid, Madrid provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Oficina
Market Data Specialist – Financial Markets
ING Hubs —Madrid, Madrid provincia
- Inglés
- Oficina
- Máster
- Seguro de vida
- Plan de pensiones
Datacenter Networks Squad (Palo Alto)
ING Hubs —Madrid, Madrid provincia
- Azure
- Informática
- DevOps
- Seguro de vida
- Plan de pensiones
Senior SW Integration Engineer for Galileo
GMV —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Scripting
- Linux
- Python
- Seguro dental
Electrical Project Manager
Schneider Electric —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Hotel
- Project management
- Días de asuntos propios
- Teletrabajo opcional
Senior Software Engineer - REDAPL Graph Engine
DataDog —Madrid, Madrid provincia
- Doctorado
- Informática
- Oficina
8d
DT FIELD TECHNICAL LEAD (H/M) OTIS MADRID
Otis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Inglés
- Oficina
Solutions Consultant
Palo Alto Networks —Madrid, Madrid provincia
- Informática
- Ventas
- Sistema operativo Windows
ASESOR (H/M) COMERCIAL ASCENSORES OTIS MADRID
Otis —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Inglés
- Microsoft Office
GRC Compliance Specialist
Happyrobot Inc. —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- AWS

Quiero recibir la alerta de empleo más reciente de contact center engineer en madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Solutions Engineer

Enghouse -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Español
Microsoft Excel
Azure
Informática
Ventas
Inglés
Sistema operativo Windows
Máster
SQL
Grado
Desarrollo de software
Portugués
Cloud
VMWare
Linux
Requisitos comerciales
SaaS
Habilidades de comunicación

Descripción completa del empleo

About the Role

Also known as a "Pre Sales Engineer", "Sales Consultant" or “Technical Sales” the Solutions Engineer is responsible for presenting product offerings and architecture in the best light to partners, prospects and customers, to evoke confidence in Enghouse´s technology solution, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

You will have the opportunity to work on exciting Enghouse Interactive technologies such as Omnichannel solutions, Predictive Outbound, Contact Center as a Services (CCaaS), Artificial Intelligence, Conversational AI, Agent Assist, Quality Management, Voice of the Customer Insights, Speech Analytics and Video throughout the sales cycle in partnership with our sales teams.

Come join our global Solution Engineering team in Spain and work with a talented group of solution engineers supporting customer in their digital transformation journey with the Enghouse Interactive solutions in partnership with many companies around the globe and particularly in Spain.

The role is hybrid and can be based in Barcelona or Madrid.

Key Responsibilities

We are seeking for an experienced Solutions Engineer, that will have the following key responsibilities:

Drive revenue through efficient support of the sales process
Provide technical presentations, demonstrations & documentation both to executive-level and working-level client audiences
Understand and communicate solution at both a technical and business level
Coordinate sales support resources needed to facilitate closure of business
Maintain comprehensive knowledge of current and future product and service offering
Identify product improvements via industry trends, customer feedback and issues seen in the sales process to be shared with Product Management and Engineering
Work cohesively with other members of the selling ecosystem on marketing, strategy, sales technique and process improvement
Assist account executives in development of proposals and RFI / RFP responses
Organize communications between teams and external vendors to develop solutions

Skills & Experience

Five years’ experience or equivalent skills and knowledge as Solutions engineer on technology companies and SaaS solutions.
Broad knowledge of Customer Experience and Contact Center related technologies: CCaaS, Omnichannel, Outbound dialers, Virtual Agents, WFO, Agent Assistance AI and others.
Knowledge of related infrastructure engineering such as SIP, SBC, Server virtualization (vmware), Kubernets, Networking, Microsoft Windows Server, Linux, Databases (SQL, PostGre).
Familiarity with Cloud platforms (especially Microsoft Azure) and cloud application architecture.
Proficiency in Excel, Word and PowerPoint.
Software development skills is desirable
Excellent communication skills: oral, written and listening and strong interpersonal skills
Hands-on, high-energy, passionate, and creative problem solver with know how to get things done and ability to lead others to success
Ability to quickly assess the critical elements of a situation and decide appropriate action
Strong presentation skills. Must possess ability to sell effectively in front of an audience
Detail oriented, highly responsive and customer focused
Fluent English and Spanish. Portuguese is a plus.

Educational Qualifications

Bachelor's degree in Computer Science, Software Engineering or equivalent work experience
MBA is a plus

Mobility Requirements

Client and sales representative related travel
International travel may be required eventually

#LI-EI8

#LI-Hybrid

Solicitud rápida

Refina tu búsqueda

contact center engineer empleos en madrid, md

Solutions Engineer

Project Lead Engineer (PME)

Power System Studies Engineer

Genesys Cloud Software Engineer (Developer)

Power System Studies Engineer - SynCon

Business AI Engineer (Global)

Manager I, Engineering - OrgStore Blueprint

Senior Antibot Engineer

System Design Engineer - Power Converter

Senior Software Engineer (AI)

Accounts Receivable (M/F) - (Temporal)

Market Data Specialist – Financial Markets

Datacenter Networks Squad (Palo Alto)

Senior SW Integration Engineer for Galileo

Electrical Project Manager

Senior Software Engineer - REDAPL Graph Engine

DT FIELD TECHNICAL LEAD (H/M) OTIS MADRID

Solutions Consultant

ASESOR (H/M) COMERCIAL ASCENSORES OTIS MADRID

GRC Compliance Specialist

Quiero recibir la alerta de empleo más reciente de contact center engineer en madrid, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión