20 publicaciones de empleo destacadas de director general en barcelona, ct (¡Están contratando!)

Director of Quality
Hotel Arts Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Grado
- Recepción
Regional Sales Manager Banca Privada
DEZELS —Barcelona, Barcelona provincia
- De 55.000 € a 100.000 € al año
- Inglés
7d
Cinema Staff - Personal de Cine CINESA
Cinesa —Barcelona, Barcelona provincia
- Festivos
Director of Quality
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Grado
- Recepción
Clinical Scientist Associate Director: Late Development - T2D
Amgen —Barcelona, Barcelona provincia
- Doctorado
- Investigación
- Máster
- Seguro dental
- Seguro oftalmológico
Director/a Técnico/a
Grifols Movaco SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Marketing
Auxiliar Técnico Educativo
Fundació ASPANIAS —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
Solicitud rápida
Client Service Director (Pharma)
Elogia —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Grado
- Presupuesto
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Director/a Medico/a IMED Cornella
IMED HOSPITALES —Cornellà de Llobregat, Barcelona provincia
- Medicina
- Hospital
- Grado
Técnico de ofertas
Evectra —Barcelona, Barcelona provincia
- Trabajo híbrido
- Microsoft Word
- Microsoft Excel
- Inglés
Solicitud rápida
Associate Director, Global Health Economics and Outcomes Research Analytics
Alexion Pharmaceuticals,Inc. —Barcelona, Barcelona provincia
- Doctorado
- Informática
- Máster
3d
Product Manager International MKT
Revlon Corporate —Cornellà de Llobregat, Barcelona provincia
- Trabajo híbrido
- Marketing
- Inglés
- Máster
4d
Manager, Fin Plann & Analysis
Americold Logistics LLC —Plegamans, Barcelona provincia
- Jornada completa
- Contabilidad
- Liderazgo
Solicitud rápida
7h
Técnico/a responsable del área de Residuos (EC-RES)
OCA Global —Sant Cugat del Vallès, Barcelona provincia
- Mantenimiento
- Grado
- Gestión de equipo
Solicitud rápida
7d
Finance Performance Director (FP&A & Controlling) - HQ
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Liderazgo
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Lead User Researcher
Monzo —Barcelona, Barcelona provincia
- Investigación
- Oficina
Associate Director, Global Health Economics and Outcomes Research Analytics
AstraZeneca —Barcelona, Barcelona provincia
- Doctorado
- Informática
- Máster
3d
Responsable de Servicios Generales & Facilities
YEGO —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Mantenimiento
- Máster
- Seguro médico privado
Solicitud rápida
Oficial Administrativo/a de Dirección de RRHH
Leonardo Hotels Spain —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Bases de datos
- Habilidades organizativas
Solicitud rápida
Senior Financial Analyst
Elements Solutions Inc —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Excel
- Oracle

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Director of Quality

Hotel Arts Barcelona -
Barcelona, Barcelona provincia

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Detalles del empleo

Contrato indefinido | Jornada completa

Cualificaciones

Grado
Recepción
Administración y dirección de empresas
Ciencias empresariales
Liderazgo

Descripción completa del empleo

Hotel Arts Barcelona

Barcelona

Experiencia

No se requiere experiencia
Salario

Retribución sin especificar

Área - Puesto
Calidad, I+D, PRL y medio ambiente
- Director/a de Calidad
Categoría o nivel

Dirección

Vacantes

1
Inscritos

3

Contrato

Contrato Indefinido
Jornada

Completa

Proceso de selección continuo.

Funciones

Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. CORE WORK ACTIVITIES Managing Quality Assurance Goals • Coaches managers on adopting the Total Quality Management leadership style. • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. • Directs property quality efforts to address critical customer requirements. • Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable. Leading Quality Assurance Team • Trains team members and managers on problem solving, process improvement and strategic planning techniques • Develops systems to enable employees to understand guest satisfaction results. • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Coaches managers on adopting the Total Quality Management leadership style. • Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement. • Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis. Managing Quality Tools • Ensures that management practices at all levels are aligned with quality tools. • Uses data collection methods to compile, display, track, and analyze defect trends. • Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. • Analyzes issues and identifies trends. Managing the Guest Experience • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. • Responds to and handles guest problems and complaints. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Creates an atmosphere in all properties that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. • Ensures employees are treated fairly and equitably. • Ensures that regular, ongoing communication is happening in quality assurance. • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Requisitos

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

HOSPITALITY CONNECTION BARCELONA SL

Barcelona
Recursos Humanos

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