20 publicaciones de empleo destacadas de customer success manager en spain (¡Están contratando!)

Customer Success Manager EU-Fr.
Loyal Guru —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Oficina
Customer Service Manager
International Workplace Group plc —Tenerife, Santa Cruz de Tenerife provincia
- Jornada completa
- Español
- Ventas
- Servicio al cliente
Customer Service Manager
Zapiplay —Tarragona, Tarragona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Customer Service Manager
Illice Brands Group —Elche, Alicante provincia
- CRM software
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Assoc Director, Quality Assurance, Customer Support Services
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Investigación
- Negociación
13d
Customer Success Manager (with Dutch and French/ German)
Rockwell Automation —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Salesforce
- Inglés
- Grado
- Vacaciones pagadas
7d
Jefe/a de Servicio al Cliente
Elis Manomatic SAU —Parets del Vallès, Barcelona provincia
- CRM software
- Servicio al cliente
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
Responsable de Atención al Cliente Nacional
GRUPO OSBORNE —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
2d
Responsable CUSTOMER SERVICE Import/Export Madrid
Humanus Consulting —Madrid, Madrid provincia
- Incorporación inmediata
- Servicio al cliente
- Inglés
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
Responsable del Servicio de Atención al Cliente
Elis Manomatic SAU —Torres de la Alameda, Madrid provincia
- CRM software
- Servicio al cliente
- Habilidades de comunicación
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
McDonald's Hospitalet Gran Via - REC (Responsable Atenció Client)
McDonald's Hospitalet Gran Vía —l'Hospitalet de Llobregat, Barcelona provincia
- Hospital
- Servicio al cliente
Solicitud rápida
Responsable atención al cliente
Remeco —Poligono Industrial Alcobendas, Madrid provincia
- De 22.000 € a 25.000 € al año
- Jornada completa
- Servicio al cliente
- Sistemas ERP
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
6d
AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-
Oficina de Treball del SOC —El Prat de Llobregat, Barcelona provincia
- Solo fin de semana
- Español
- Servicio al cliente
- Inglés
14d
RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA
BRAVO ADVOCATS ASSOCIATS SLU —l'Hospitalet de Llobregat, Barcelona provincia
- 26.000 € al año
- Incorporación inmediata
- Microsoft Word
- CRM software
- Microsoft Excel
1d
Responsable de Centro y Atencion al cliente.
Necesito un Trastero —Alicante, Alicante provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Mantenimiento
Solicitud rápida
RESPONSABLE D'ATENCIÓ AL CLIENT
McDonald's Esplugas Ronda —Esplugues de Llobregat, Barcelona provincia
- Media jornada
- Hospital
- Servicio al cliente
Solicitud rápida
Dependiente/a – encargado/a tienda ropa
domestiko.com —Candás, Asturias provincia
- Jornada completa
- Servicio al cliente
Hotel les clarisses -recepcionista caps de setmana
EL JARDÍ DEL CONVENT VIC 2024 S.L —Vic, Barcelona provincia
- Solo fin de semana
- Servicio al cliente
- Inglés
- Hotel
McDonald´s Castelldefels Anec Blau - Responsable d' Atenció al Client
McDonald's Castelldefels —Castelldefels, Barcelona provincia
- Media jornada
- Hospital
- Servicio al cliente
Solicitud rápida
Responsable de Atención al cliente - Trabajador/a Social - Residencia Sant Cugat
Caser Residencial —Sant Cugat del Vallès, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Mantenimiento
- Grado
- Formación continua

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Customer Success Manager EU-Fr.

Loyal Guru
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

Francés
Español
Inglés
Martech
SaaS
Gestión de cuentas
Italiano
Gestión del tiempo

Descripción completa del empleo

Hey there! Looking for your next big challenge?

About the Role

Hello! We're seeking an ICustomer Success Manager (CSM) to join our international team. This is a mid-level role where you will be the strategic, high-touch point of reference for our key Enterprise and Mid-Market accounts in the Italian Retail and Grocery sectors. Your mission is to move beyond mere retention and act as a true strategic partner, ensuring our clients maximize the value derived from our loyalty and data platform, driving their long-term success.

About Us

At Loyal Guru, we help enterprise retailers, grocers, and financial institutions unlock the power of customer loyalty. Our SaaS platform empowers brands to increase repeat purchase revenue, reduce churn, and deliver personalized experiences that drive long-term growth. We are in a strong scale-up phase, rapidly expanding across Europe and Latin America, and we are looking for talented individuals to help us continue this journey.

Your Responsibilities

Portfolio Management: Autonomously manage a portfolio of Italian Enterprise/Mid-Market accounts, building and maintaining solid relationships with key stakeholders.
Onboarding & Adoption: Guide new clients through the onboarding process, ensuring rapid platform adoption and achieving initial business goals (Time-to-Value).
Loyalty & CRM Campaign Strategy: Strategize, manage, and optimize CRM campaigns focused on customer engagement and loyalty programs.
Consulting & Data-Driven Recommendations: Analyze customer data and metrics to support clients with proactive, consultative recommendations for improving their activities and customer engagement.
Strategic Time Allocation: Dedicate approximately 20 hours/month per key account for strategic consulting, Quarterly Business Reviews (QBRs), and campaign optimization.
Operational Efficiency: Strictly manage your time allocation. You will be expected to minimize internal administrative tasks to stay within the assigned internal budget, maximizing the billable time dedicated to client growth.
Retention & Upsell: Secure contract renewals and proactively identify Upsell and Cross-sell opportunities within your portfolio.
Voice of the Customer: Gather valuable feedback from the Italian market and collaborate closely with the Product and Sales teams to constantly improve our offering.

What we're looking for in you

Experience: +5 years of proven experience as a Customer Success Manager, Account Manager, or Consultant, preferably in SaaS B2B or the Retail Tech / MarTech space.
Languages: Native Spanish (Must-have) and Fluent English and French.
Analytical Skills: Strong ability to interpret data and metrics to guide client strategic decisions and optimization efforts.
Commercial Mindset: Ability to spot and pursue growth opportunities (upsell/cross-sell) while maintaining a high-touch, consultative approach.
Organization: Excellent time management and organizational skills to effectively balance internal administrative tasks with dedicated client success time.

Extra points to shine

Deep previous experience working directly with Retail, Grocery (GDO), or Banking clients.

What's the team like?

You’ll be part of a dynamic, international, and highly collaborative team. We are passionate about client success and value a proactive, consultative approach. Expect a high-energy work environment where ownership and strategic thinking are key. Here, you'll have the autonomy to manage your portfolio and a clear path for professional development in a rapidly growing company.

Perks of being a Loyal Guru

What makes working at Loyal Guru different?

Flexibility & Work-Life Balance

Flexible schedule: Organize your day to work best for you.
Reduced hours on Fridays: Enjoy long weekends and all of August with a condensed schedule.
Day off on your birthday: Because celebrating is important!
️ 25 days of vacation: Disconnecting is also part of the job.

Professional Growth

Budget for training and language classes: Learn whatever inspires you and level up your career.
Clear career path: Opportunity for professional advancement within the Customer Success or consulting track.

Real Wellness

‍️ Access to Wellhub and BH Bienestar: Physical and emotional health in balance.
50% discount on health insurance (Sanitas).
‍️ Yoga classes in the office.

Team Culture

Frequent team buildings: Good vibes inside and outside of work are essential!

Can you picture yourself working with us?

If you're a results-driven professional with a native understanding of the Italian market and a passion for helping clients succeed with cutting-edge SaaS, we want to hear from you! Are you ready to help us build the future of customer loyalty? Apply now!

Solicitar ahora

Refina tu búsqueda

customer success manager empleos en spain

Customer Success Manager EU-Fr.

Customer Service Manager

Customer Service Manager

Customer Service Manager

Assoc Director, Quality Assurance, Customer Support Services

Customer Success Manager (with Dutch and French/ German)

Jefe/a de Servicio al Cliente

Responsable de Atención al Cliente Nacional

Responsable CUSTOMER SERVICE Import/Export Madrid

Responsable del Servicio de Atención al Cliente

McDonald's Hospitalet Gran Via - REC (Responsable Atenció Client)

Responsable atención al cliente

AGENT D'ATENCIÓ ALS CLIENTS A L'AEROPORT -CAPS DE SETMANA-

RESPONSABLE DE ATENCIÓN AL CLIENTE Y GESTIÓN JURÍDICO-ADMINISTRATIVA

Responsable de Centro y Atencion al cliente.

RESPONSABLE D'ATENCIÓ AL CLIENT

Dependiente/a – encargado/a tienda ropa

Hotel les clarisses -recepcionista caps de setmana

McDonald´s Castelldefels Anec Blau - Responsable d' Atenció al Client

Responsable de Atención al cliente - Trabajador/a Social - Residencia Sant Cugat

Quiero recibir la alerta de empleo más reciente de customer success manager en spain

Hey there! Looking for your next big challenge?

About the Role

About Us

Your Responsibilities

What we're looking for in you

Extra points to shine

What's the team like?

Perks of being a Loyal Guru

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