20 publicaciones de empleo destacadas de technical support en valencia, vc (¡Están contratando!)

Customer Care Specialist
Amenitiz —Valencia, Valencia provincia
- Español
- Inglés
Solicitud rápida
4d
Middle IT Project Manager (Contract, Remote)
INFUSE —Valencia, Valencia provincia
- De lunes a viernes
- Teletrabajo
- Inglés
- Project management
- Machine learning
Solicitud rápida
Clinical Data Analyst
Analog Devices —Valencia, Valencia provincia
- Jornada completa
- Informática
- Máster
- Ingeniería eléctrica
Corporate Communications Expert
PowerCo SE —Valencia, Valencia provincia
- Marketing
- Inglés
- Máster
2h
Scrum Master
ERNI —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
- Abono gimnasio
Cybersecurity PKI Systems Administrator
United ITs —Valencia, Valencia provincia
- Jornada completa
- Teletrabajo
- Scripting
- Habilidades de comunicación
- Python
Senior Process Consultant
Volkswagen Group Services GmbH —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- Project management
- Ciencias empresariales
Spanish Customer Support | Relocate to Greece
Next Job Abroad —Valencia, Valencia provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
Vulnerability Management Engineer – Application Security (Mid-Level)
NTT DATA, Europe & LATAM, Branch in USA, Inc. —Valencia, Valencia provincia
- Azure
- Informática
- DevOps
Solicitud rápida
18h
Cloud Identity Automation Consultant (Junior)
United ITs —Valencia, Valencia provincia
- Jornada completa
- Microsoft Access
- Azure
- Informática
Lead Field Service Engineer Power Distribution
Eaton —Valencia, Valencia provincia
- Project management
Customer Quality Engineer
Autoliv Spain —La Pobla de Vallbona, Valencia provincia
- Grado
- Manufactura
Corportate Network Engineer
HBX Group —Valencia, Valencia provincia
- Jornada completa
- Español
- Azure
- Informática
Functional-Technical Consultant D365 Finance & Supply Chain Management
CENTOGENE —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Sistemas ERP
- Inglés
Solicitud rápida
Product Owner
ERNI Spain —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Abono gimnasio
Renewals Manager
Jitterbit —Valencia, Valencia provincia
- Jornada completa
- Teletrabajo
- Ventas
- Máster
- Negociación
Solicitud rápida
4d
Hunter (Dutch or Flemish-speaking) -Hybrid- High Tech Industry HS03
Concentrix —Valencia, Valencia provincia
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Python Software engineer
Bo Growth —Valencia, Valencia provincia
- Trabajo híbrido
- Azure
- Informática
- Inglés
- Seguro de vida
- Plan de pensiones
Senior React Developer
ERNI —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Abono gimnasio
Staff Signal Chain Product Simulation Engineer
Analog Devices —Valencia, Valencia provincia
- Jornada completa

Quiero recibir la alerta de empleo más reciente de technical support en valencia, vc

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Customer Care Specialist

Amenitiz -
Valencia, Valencia provincia

Solicitud rápida

Detalles del empleo

Hace 4 días

Cualificaciones

Francés
Español
Inglés
Zendesk
Portugués
Italiano

Descripción completa del empleo

At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder.

We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups.

From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.

About the role

As a Customer Care Specialist at Amenitiz, you are the primary point of contact for our customers - independent hoteliers and property owners who rely on our platform to run their business day to day. Your role is to resolve issues efficiently, build product confidence, and ensure that every customer interaction leaves them better equipped to get value from Amenitiz.

This is a role for someone who combines genuine customer empathy with structured problem-solving. You are not just answering tickets - you are helping hoteliers become self-sufficient on a product that directly improves how they operate.

Your missions

Deliver high-quality support across chat, phone, and email, ensuring customers receive timely and effective assistance
Guide customers through the platform, building their product knowledge and reducing dependency on reactive support
Diagnose and resolve technical issues with a structured, efficient approach - escalating to Product and Engineering where needed
Build strong relationships with customers that contribute to satisfaction, loyalty, and long-term retention
Listen actively and adapt your communication style to each customer's profile and level of technical familiarity
Monitor customer feedback to identify recurring issues and surface opportunities to improve support processes
Collaborate cross-functionally with Product, Engineering, and Customer Success to resolve complex cases and close the feedback loop
Stay current on new features and product updates to ensure customers always receive accurate, relevant guidance

About you

Fluent in French, Italian, Portuguese or Spanish (native) + strong written and verbal English
A second language - ideally Spanish or French - is a strong plus
Minimum one year of experience in a customer-facing role - chat, phone, or email support
Strong customer orientation with the ability to tailor communication to different profiles and situations
A natural problem-solver: structured in your approach, creative when needed, and calm under pressure
Empathetic and attentive - you listen to understand, not just to respond
Organised and proactive, with the ability to manage multiple open cases without losing quality or follow-through
Comfortable working autonomously while collaborating effectively across teams

Our offer

Competitive salary with performance-based incentives
Stock options - with a back-loaded vesting schedule
Comprehensive health insurance
Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options
On-demand salary access - no need to wait until the end of the month
Any book, purchased for you, plus access to a shared team library
An international team of 35+ nationalities based in one of Europe's leading tech hubs

Apply now to join our team and be a part of our exciting journey at Amenitiz!

Solicitud rápida

Refina tu búsqueda

technical support empleos en valencia, vc

Customer Care Specialist

Middle IT Project Manager (Contract, Remote)

Clinical Data Analyst

Corporate Communications Expert

Scrum Master

Cybersecurity PKI Systems Administrator

Senior Process Consultant

Spanish Customer Support | Relocate to Greece

Vulnerability Management Engineer – Application Security (Mid-Level)

Cloud Identity Automation Consultant (Junior)

Lead Field Service Engineer Power Distribution

Customer Quality Engineer

Corportate Network Engineer

Functional-Technical Consultant D365 Finance & Supply Chain Management

Product Owner

Renewals Manager

Hunter (Dutch or Flemish-speaking) -Hybrid- High Tech Industry HS03

Python Software engineer

Senior React Developer

Staff Signal Chain Product Simulation Engineer

Quiero recibir la alerta de empleo más reciente de technical support en valencia, vc

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