20 publicaciones de empleo destacadas de field operator en barcelona, ct (¡Están contratando!)

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Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
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Profile Generation Manager

Giesecke+Devrient -
Sant Joan Despí, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Informática
Inglés
Grado
IT
Liderazgo

Descripción completa del empleo

G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D.

We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?

Job overview:

The Profile Generation area is primarily responsible for generating specific data for the personalization of SIM cards, eSIMs, and M2M (Machine-to-Machine) solutions. In addition, the department manages a variety of related processes and tasks required to deliver high-quality, tailored products to customers and operators. As Profile Generation Manager, you will coordinate all activities associated with these operations, driving efficiency, compliance with agreements, and satisfaction for both internal and external clients. This position requires proven experience in team and operations management, with a strong focus on production, quality, and continuous improvement. While advanced technical expertise is not essential, you should have a sufficient understanding of internal workflows to effectively supervise and organize daily activities. Adaptability, attention to detail, and a corporate mindset are essential for success in this role.

Accountabilities:

Supervise profile generation operations for SIM, eSIM, and M2M product personalization.
Distribute tasks, plan priorities, and manage workload according to production needs.
Ensure service commitments (SLA/OLA) are met, and operational KPIs are reported, maintaining high quality standards.
Control and anticipate operational capacity, working closely with engineering and delivery teams.
Implement and improve processes, applying guidelines from the Toolchain Management team and proposing enhancements to other departments.
Conduct periodic controls and follow-up meetings with the team to review activities and progress.
Ensure clear and efficient communication, making sure all tasks and emails are resolved before the end of each day.
Promote an open attitude towards new ideas and opportunities for improvement, reporting initiatives to the relevant teams.
Adapt to workload variations, demonstrating flexibility and availability at all times.

Education and experience:

University degree in Computer Science, Engineering, Technology, or related field.
Minimum of 3 years of successful team and service operations management experience in IT, technology, or information systems environments.
Previous experience in leadership or management roles, preferably in operations.
Experience working with ticketing and monitoring systems.
Knowledge of KPIs, SLAs, and reporting.
Telecommunications industry experience is a plus.

Knowledge and skils

Fluent Spanish and English (written and spoken).
Strong organizational skills and quality orientation.
Analytical thinking and problem-solving skills.
Solution-oriented mindset and focus on continuous improvement.
Excellent communication, listening, and teamwork skills.
Ability to adapt to changes and work under pressure.
Proactive and flexible attitude, available according to operational needs.
Ability to follow processes, procedures, and corporate guidelines.
Attention to detail and commitment to follow-through.

What’s great about working with us

Culture and diversity: Join a people-oriented environment with diverse nationalities, strong team spirit, and flat hierarchies where everyone speaks to everyone. We are an Equal Opportunity Employer and LGBT+ friendly
Global Collaboration: Work collaboratively with stakeholders around the globe
Career Development: Benefit from continuous training, coaching, and talent development programs
Social Benefits: flexible compensation (transport tickets, training, private insurance), etc.
Own Canteen: Take a break with our breakfast and lunch service, choose from a wide range of menus, salad desk, and sandwich options, all at affordable prices!
Work-Life Balance: Flexible working hours (M-Th 8.30 – 17.30 and Fri 8.30 – 15.30)
Location: Sant Joan Despí. Easily accessible by public transport

Privacy Notice

The personal data you provide will be processed to manage your application in accordance with the GDPR and our Privacy Policy, available at Data Privacy | G+D.

Contact

HR Team Spain

[email protected]

JOB OFFER

Job Details

Job Title
Profile Generation Manager

Business Sector
Giesecke + Devrient Mobile Security TCD Iberia S.L.
Av. Baix Llobregat
3
5
08970 Sant Joan Despí
B

Requisition ID
26585

Location

Sant Joan Despí (BCN), ES

Career level
Experienced and Graduates

Job Type
Fulltime

Contact
HR Team Spain
[email protected]

We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.

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