20 publicaciones de empleo destacadas de quality manager en spain (¡Están contratando!)

Customer Service Representative
Amcor —Alzira, Valencia provincia
- Media jornada
- Español
- Microsoft Excel
- Servicio al cliente
Project Manager M/F
Agilité Solutions —Madrid, Madrid provincia
- De 55.000 € a 65.000 € al año
- Jornada completa
- Español
- Oficina
- Máster
- Plan de pensiones
Solicitud rápida
QUALITY MANAGER
ORBIK —Arrasate/Mondragón, Guipúzcoa provincia
Operations Manager
Privilege Brazil Luxury Experiences —Sevilla, Sevilla provincia
- 88.000 € al año
- Jornada completa
- CRM software
- Sistemas ERP
- Microsoft Office
Solicitud rápida
1d
Quality Manager
Draxton —La Mora, Lleida provincia
- Jornada completa
- Inglés
- Liderazgo
- Habilidades de comunicación
21h
Supplier Quality Manager
Straumann Group —Madrid, Madrid provincia
- Jornada completa
- Sistemas ERP
- Liderazgo
9h
Quality & Continuous Improvement Manager
Hitachi —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Habilidades de análisis
- Seguro de vida
10d
Project Quality Manager
GE Vernova —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Bachillerato
Quality Manager
Amentum —Garcia, Tarragona provincia
- Jornada completa
- PMP
- Project management
- Grado
Senior Content Operations & Social Media Manager
Elder Mac Goods Wholesalers LLC —Guadalmina, Málaga provincia
- De 3.000 € a 4.000 € al mes
- Jornada completa
- Trabajo híbrido
- Inglés
- Project management
- Manufactura
Solicitud rápida
4d
TEXTILE QUALITY SENIOR MANAGER
Mango —Palau-solità i Plegamans, Barcelona provincia
- Jornada completa
- Grado
- Control de calidad
- Liderazgo
Quality Manager
URIACH —Sant Cugat del Vallès, Barcelona provincia
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
4d
Quality Manager
Solenis —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
Certifications Quality Manager
Power Electronics España —Llíria, Valencia provincia
- Trabajo híbrido
- Experiencia en laboratorio
- Inglés
- Experiencia en electricidad
- Formación continua
- Flexibilidad horaria
Solicitud rápida
CX Process Improvement Manager, EU Quality
Amazon EU SARL (Spain Branch) —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- SQL
- Project management
7d
Quality Stock Manager - W/M/X - Permanent
Veepee —Santa Oliva, Tarragona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Quality Manager
Uriach Italy —Sant Cugat del Vallès, Barcelona provincia
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
4d
Regional Creative Senior Manager
Boston Consulting Group —Madrid, Madrid provincia
- Jornada completa
- Marketing
- Inglés
- Oficina
10d
Facilities Manager
Ikos Resorts —Estepona, Málaga provincia
- Jornada completa
- Inglés
7d
Global Learning Manager - Design Studios
Boston Consulting Group —Madrid, Madrid provincia
- Horas extra
- Project management
- Liderazgo

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Customer Service Representative

Amcor -
Alzira, Valencia provincia

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Detalles del empleo

Media jornada | Jornada completa

Cualificaciones

Español
Microsoft Excel
Servicio al cliente
SAP
Salesforce
Sistemas ERP
Inglés
Paquetería
Manufactura
Gestión del tiempo

Descripción completa del empleo

Location: Alzira, ES

Department: Operations/Production/Manufacturing

Full-time or Part-time: Full-Time

Job Type: Employee

Shift: On site

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube

Job Details

Position Job Title: Customer Service Representative (CSR)
BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA)
Function: Customer Service & Supply Chain
Sub-Function: Customer Service
Line Manager’s Job Title: Customer Service Team Leader/Customer Service Manager
Contract: 9 months+
Location: AF Alzira - on site

Job Purpose

The Customer Service Representative is the central point of contact between our customers and Amcor and is therefore a central figure to deliver the best possible customer experience. This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team. The role requires autonomy, a high level of self-organization and the ability to manage and communicate to various stakeholders at different levels by building relationships with internal and external customers. Continuous improvement is a critical part of the role: the right candidate is willing to continuously learn and apply new ways of working while working to improve our service to customer.

Job Dimensions & Scope

Internal & external relationships

Plant neighbouring functions: quality, supply chain, planning, logistics, production, finance and more
Central functions including sales, pricing, commercial, customer service, finance
External customers

Principal Accountabilities

Manage end to end order management, from order placement through to delivery in our Customer Relationship Management and ERP systems
Works closely with the following functional areas to monitor customer requirements throughout the order fulfilment process, advising Customers and Sales of any significant delays and helping to provide alternatives to ensure customer expectations are fulfilled and identifying opportunities for value added services.
Prepares for and leads the yearly, bi-yearly or quarterly performance reviews with customers and neighbouring functions
Manage any customer request as applicable and shares all customers information including customer forecasts with colleagues from neighbouring functions
Proactively manage customer finished goods levels and aged inventory in collaboration with neighbouring functions
Acknowledge customers complaints, enter customer complaints with the data received and ensure the customer receives a prompt feedback
Initiate return of goods where applicable
Coordinate the expediting of rush shipments, where necessary and monitors their progress to delivery
Initiate the request for credit and debit notes in collaboration with the finance function
Support the disputed invoices process in collaboration with finance and credit collection
Build the customer knowledge needed to effectively manage the relationship: including service level agreements, contracts, any other useful information
Continuously strive to improve customer relations with prompt, efficient service, using own initiative to resolve complex problems when they arise.
Proactively looks for better ways of working in order to ensure we provide the best service possible to our customers
To keep all OHSE and hygiene standards given by Amcor and local legislation

Qualifications/Requirements

Formal Qualifications and Experience

Experience in a similar position, preferably in a packaging or manufacturing environment
Experience of SAP and Salesforce.com preferred
Strong Excel skills appreciated
Fluent in English and Spanish

Specific Skills

Customer Focused
Results Orientated
Excellent interpersonal and communication skills
Ability to build collaborative relationships
Excellent time management and organisational skills
Ability to work as part of a multi structure team
Self-motivated

#LI-MK2

About Amcor
Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.
NYSE: AMCR; ASX: AMC www.amcor.com | LinkedIn | YouTube

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