20 publicaciones de empleo destacadas de account representative en barcelona, ct (¡Están contratando!)

Customer Service Representative – Dutch/Spanish
ZO Skin Health EMEA —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Oracle
Solicitud rápida
Sales Development Representative UKI
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Salesforce
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Inbound Sales Development Representative - German/French Speaker
Proton AG —Barcelona, Barcelona provincia
- Ventas
- Inglés
- Oficina
Renewals Field Sales Manager, Spanish Market
The Knot Worldwide —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Solicitud rápida
Sales Development Representative - UK & I
Palo Alto Networks —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
5d
Inspector-1
Saybolt España S.A. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Microsoft Office
- Bachillerato
6d
Account Based Renewals Rep, DACH
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Inglés
- Gestión del tiempo
Business Development Representative - English & German
Zudy Software —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- SQL
Sr Mgr Local Study Operations
Amgen —Barcelona, Barcelona provincia
- Doctorado
- Investigación
- Máster
- Seguro dental
- Seguro oftalmológico
Business Development Representative (Swedish Speaker)
RELEX Solutions —Barcelona, Barcelona provincia
- Ventas
- Salesforce
- Inglés
Business Development Representative (BDR) – Autodesk Tandem
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
Business Development Representative - French speaker F/M
Dassault Systèmes —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Commercial Sales Development Representative
BLP Digital AG —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Máster
- Grado
Sales Development Representative (Dutch) – End-of-Studies Internship
Bsport —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Inglés
- Máster
Business Development Representative (French speaker)
Bridgestone Americas —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Seguro dental
- Plan de pensiones
Business Development Representative (BDR) - EMEA
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- CRM software
- Español
- Ventas
Solicitud rápida
Sales Development Representative - Internship
Amphora Logistics —Barcelona, Barcelona provincia
- Español
- Inglés
- Investigación
- Seguro médico privado
Solicitud rápida
Sales Development Representative - French Speaker
PTC Inc. —Barcelona, Barcelona provincia
- Trabajo híbrido
- Ventas
- Inglés
- Oficina
Sales Representative (Swedish-speaking) – On-site – High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Retail Recruiter Iberia
Levi Strauss & Co. —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Solicitud rápida
2d

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Customer Service Representative – Dutch/Spanish

ZO Skin Health EMEA
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Contrato indefinido

Cualificaciones

Español
Microsoft Excel
Oracle
Servicio al cliente
Gestión en la cadena de suministro
Sistemas ERP
Inglés
Microsoft Office
Experiencia administrativa
Grado
Administración y dirección de empresas
Ciencias empresariales
Neerlandés

Descripción completa del empleo

About the Role

Our Customer Service team in Barcelona plays a vital role in ensuring a seamless order-tod-elivery experience for customers across Europe. As the main point of contact for clinics, dermatologists, distributors, and aesthetic professionals, you will deliver exceptional administrative and operational support across all stages of the customer journey.

This role requires strong coordination with internal departments (Supply Chain, Planning, Finance, Sales & Marketing) and external partners (warehouses, logistics providers, transport carriers). Your focus will be to maintain excellent customer satisfaction and operational excellence.

Key Responsibilities

Order Management & Follow-up

Manage the full order cycle: entry, validation, confirmation, and delivery monitoring.
Ensure accurate order data (pricing, product codes, delivery details).
Track order flow daily; proactively communicate delays, shortages, or backorders.
Liaise with Planning, Logistics, Finance, Sales & Marketing to support smooth order processing and invoicing

Customer Communication & Support

Act as the primary contact for clinics, dermatologists, and aesthetic centers.
Respond to queries on product availability, delivery timelines, invoices, and returns.
Support account managers with customer insights, order trends, and escalations.
Manage customer onboarding and ensure accurate ERP setup.

Issue & Incident Resolution

Document and manage customer complaints and delivery issues (damages, missing items, incorrect shipments).
Coordinate investigations with warehouses and carriers; ensure corrective actions.
Manage returns, replacements, and associated documentation (credit notes, labels).

Reporting & Continuous Improvement

Maintain accurate ERP/CRM records.
Prepare weekly/monthly KPIs (OTIF, claims rate, order accuracy, lead times).
Support process improvement initiatives and digital tool deployments.

Specific Responsibilities

Support the Dutch and Spanish Order-to-Cash transition project, ensuring continuity of service.
Review, validate, and complete the Dutch and Spanish customer portfolio; directly contact customers to verify data accuracy.
Occasional travel to London for alignment with local teams.

Requirements

Must Have

Native/Proficient Dutch and Spanish language skills or equivalent proficiency.
Currently residing in Barcelona or nearby areas or willing to relocate
Long-term local residency (not a temporary stay).

Education & Experience

Bachelor’s degree in Business Administration, Supply Chain, or related discipline.

2+ years in Customer Service, Order Management, or Supply Chain support.

Experience in a multinational, healthcare, aesthetics, or pharma environment.

Proactive, solution-oriented, and team focused.

Strong ownership and accountability.

Calm under pressure; excellent problem-solving abilities.

Committed to exceptional customer service.

English is a plus.

Strong administrative and organizational skills with high attention to detail.

Solid understanding of end-to-end order-to-cash processes.

Proficiency with ERP systems (SAP, Oracle, or equivalent) and MS Office (Excel, Outlook).

Solicitud rápida

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