20 publicaciones de empleo destacadas de technical support advisor en barcelona, ct (¡Están contratando!)

Technical Customer Experience Manager (DC, Virtualization, Networking)
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Customer Experience Manager
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Junior Tax and Procurement Specialist
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Manager GES DTS SIAM (SNOW Architect)
dsm-firmenich —Barcelona, Barcelona provincia
- APIs
- IT
Life Science - MedTech Consulting Manager
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Hospital
- Inglés
Software Engineer, Integrations
Topsort —Barcelona, Barcelona provincia
- CRM software
- Informática
- Grado
Solicitud rápida
Senior Product Manager - Cross-Border Operations
dLocal —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Servicios financieros
Solicitud rápida
7d
Solution Sales Specialist - SIMULATE
Graitec —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Oficina
2d
AI engineer
Lucis —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- AWS
- Inteligencia artificial
Solicitud rápida
Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Doctorado
Accountant
Semidynamics —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Sistemas ERP
Software Project Manager
Linde Material Handling Ibérica, S.A.U. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Project management
Senior Data & Analytics Product Specialist
Omya Business Services SLU —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Oficina
- Teletrabajo opcional
Solicitud rápida
Tax and Procurement Graduate
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Scientific Computing Cloud Architect
RCH Solutions —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Scripting
- Linux
- Seguro dental
- Seguro oftalmológico
Solicitud rápida
14d
Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Liderazgo
Vice President, Corporate Development
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Sistemas ERP
- Máster
- Contabilidad
Solicitud rápida
Presales Computing Technical Consultant (German Speaker)
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Informática
- Ventas
- Inglés
- Seguro de vida
Manager - Salesforce Marketing Cloud Development
Wunderman Thompson MAP —Barcelona, Barcelona provincia
- Inglés
- Oficina
- SQL
Technology Risk Officer
Eurofins —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Máster
Solicitud rápida

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Technical Customer Experience Manager (DC, Virtualization, Networking)

Nutanix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Español
Experiencia con data center
Árabe
Inglés
Árabe estándar moderno
TOGAF
Cloud
VMWare
Italiano
Alemán
ESXi

Descripción completa del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior-level stakeholders? If so, you would thrive in our newly established Customer Experience organization. There, you can play a pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market.

About the Team

The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in EMEA. The position will be based in Barcelona, Spain and it fosters a collaborative and empowering culture aimed at achieving excellence. The mission of this team is to become a trusted partner for our customers, ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions.

You will report to one of the Customer Experience leaders, who believes in a collaborative management style that empowers team members and promotes collective success.

This role requires frequent engagement with 20-25 assigned customer accounts. Depending on specific account assignments, occasional travel to other locations in the region may also be required. The ability to travel occasionally is essential for building and maintaining effective relationships with customers.

Your Role

Build and nurture strong relationships with assigned customer accounts, acting as a trusted advisor throughout their journey with Nutanix technology.

Develop and implement tailored Customer Success Plans that align with customer goals, conducting regular reviews to track progress and adapt as necessary.

Monitor and improve customer satisfaction metrics, proactively addressing any concerns to enhance overall customer experience.

Drive product adoption and expansion by leveraging deep technical knowledge and fostering proactive engagement with customer organizations.

Collaborate with internal teams to optimize resources and ensure effective response to customer requirements and feedback.

Play a pivotal role in establishing foundational processes and best practices within the customer experience team.

Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility.

Advocate for customer needs and deliver constructive feedback to influence Nutanix's product development and service enhancements.

What You Will Bring

5+ years of experience in technical customer-facing technical roles (Support Engineer, Systems Engineer, Technical Account Managers) engaging with mid-senior level stakeholders.

Must have technical expertise in data center technology, virtualization, and hyper-converged solutions.

Ideally will have expertise in VMware ESXi and data center virtualization, with experience in Nutanix Enterprise Cloud Platform.

Understanding storage and data protection technologies (replication, snapshots, backup, restore, etc.).

Ideally will have technical certifications (e.g., VCP, NCM, NCP) enhancing credibility.

Familiarity with architectural frameworks such as ITIL and TOGAF.

Proven experience in managing large-scale customer operational standards and processes.

Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs.

Customer-centric mindset coupled with a passion for driving change and developing success strategies.

Adept at collaborating with cross-functional teams and delivering feedback to enhance service delivery.

Fluency in English is required for this role, with additional language skills: Italian, French, German, Arabic and Spanish highly preferable.

Work Arrangement
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.

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Refina tu búsqueda

technical support advisor empleos en barcelona, ct

Technical Customer Experience Manager (DC, Virtualization, Networking)

Customer Experience Manager

Junior Tax and Procurement Specialist

Manager GES DTS SIAM (SNOW Architect)

Life Science - MedTech Consulting Manager

Software Engineer, Integrations

Senior Product Manager - Cross-Border Operations

Solution Sales Specialist - SIMULATE

AI engineer

Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)

Accountant

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Senior Data & Analytics Product Specialist

Tax and Procurement Graduate

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Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)

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Presales Computing Technical Consultant (German Speaker)

Manager - Salesforce Marketing Cloud Development

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Quiero recibir la alerta de empleo más reciente de technical support advisor en barcelona, ct

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