20 publicaciones de empleo destacadas de technical support advisor en catalunya (¡Están contratando!)

Technical Customer Experience Manager (DC, Virtualization, Networking)
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Customer Experience Manager
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Asesor /a de Servicio - Service Advisor, Sabadell
Tesla —Sabadell, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
1d
Account Manager
Cargill —Barcelona, Barcelona provincia
- Español
- Ventas
- Inglés
Fellowship Manager
Barcelona Institute for Global Health (ISGlobal) —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
14h
Manager GES DTS SIAM (SNOW Architect)
dsm-firmenich —Barcelona, Barcelona provincia
- APIs
- IT
Supply Chain AI&Data – Data Foundations – Consultant / Manager
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- SQL
- Inteligencia artificial
- Liderazgo
Presales Engineer for infraestructure and security (m/f/d)
T-Systems Iberia —Barcelona, Barcelona provincia
- Trabajo híbrido
- Azure
- Inglés
- AWS
Solicitud rápida
10d
Solution Consultant
TraceLink, Inc —Barcelona, Barcelona provincia
- Sistemas ERP
- Oficina
- Grado
Life Science - MedTech Consulting Manager
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Hospital
- Inglés
AWS Cloud Engineer
Sanofi —Barcelona, Barcelona provincia
- DevOps
- AWS
Sales Engineer - 100% Remote - Europe
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
Head of Data Governance
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Máster
- Plan de pensiones
Technology Risk Officer
Eurofins —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Máster
Solicitud rápida
Senior Data & Analytics Product Specialist
Omya Business Services SLU —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Oficina
- Teletrabajo opcional
Solicitud rápida
Solution Sales Specialist - SIMULATE
Graitec —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Oficina
2d
Application Engineer (Southern Europe)
Trener —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Junior Tax and Procurement Specialist
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Accountant
Semidynamics —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Sistemas ERP
Senior Product Manager - Cross-Border Operations
dLocal —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Servicios financieros
Solicitud rápida
7d

Quiero recibir la alerta de empleo más reciente de technical support advisor en catalunya

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Technical Customer Experience Manager (DC, Virtualization, Networking)

Nutanix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Español
Experiencia con data center
Árabe
Inglés
Árabe estándar moderno
TOGAF
Cloud
VMWare
Italiano
Alemán
ESXi

Descripción completa del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior-level stakeholders? If so, you would thrive in our newly established Customer Experience organization. There, you can play a pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market.

About the Team

The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in EMEA. The position will be based in Barcelona, Spain and it fosters a collaborative and empowering culture aimed at achieving excellence. The mission of this team is to become a trusted partner for our customers, ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions.

You will report to one of the Customer Experience leaders, who believes in a collaborative management style that empowers team members and promotes collective success.

This role requires frequent engagement with 20-25 assigned customer accounts. Depending on specific account assignments, occasional travel to other locations in the region may also be required. The ability to travel occasionally is essential for building and maintaining effective relationships with customers.

Your Role

Build and nurture strong relationships with assigned customer accounts, acting as a trusted advisor throughout their journey with Nutanix technology.

Develop and implement tailored Customer Success Plans that align with customer goals, conducting regular reviews to track progress and adapt as necessary.

Monitor and improve customer satisfaction metrics, proactively addressing any concerns to enhance overall customer experience.

Drive product adoption and expansion by leveraging deep technical knowledge and fostering proactive engagement with customer organizations.

Collaborate with internal teams to optimize resources and ensure effective response to customer requirements and feedback.

Play a pivotal role in establishing foundational processes and best practices within the customer experience team.

Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility.

Advocate for customer needs and deliver constructive feedback to influence Nutanix's product development and service enhancements.

What You Will Bring

5+ years of experience in technical customer-facing technical roles (Support Engineer, Systems Engineer, Technical Account Managers) engaging with mid-senior level stakeholders.

Must have technical expertise in data center technology, virtualization, and hyper-converged solutions.

Ideally will have expertise in VMware ESXi and data center virtualization, with experience in Nutanix Enterprise Cloud Platform.

Understanding storage and data protection technologies (replication, snapshots, backup, restore, etc.).

Ideally will have technical certifications (e.g., VCP, NCM, NCP) enhancing credibility.

Familiarity with architectural frameworks such as ITIL and TOGAF.

Proven experience in managing large-scale customer operational standards and processes.

Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs.

Customer-centric mindset coupled with a passion for driving change and developing success strategies.

Adept at collaborating with cross-functional teams and delivering feedback to enhance service delivery.

Fluency in English is required for this role, with additional language skills: Italian, French, German, Arabic and Spanish highly preferable.

Work Arrangement
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.

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Refina tu búsqueda

technical support advisor empleos en catalunya

Technical Customer Experience Manager (DC, Virtualization, Networking)

Customer Experience Manager

Asesor /a de Servicio - Service Advisor, Sabadell

Account Manager

Fellowship Manager

Manager GES DTS SIAM (SNOW Architect)

Supply Chain AI&Data – Data Foundations – Consultant / Manager

Presales Engineer for infraestructure and security (m/f/d)

Solution Consultant

Life Science - MedTech Consulting Manager

AWS Cloud Engineer

Sales Engineer - 100% Remote - Europe

Head of Data Governance

Technology Risk Officer

Senior Data & Analytics Product Specialist

Solution Sales Specialist - SIMULATE

Application Engineer (Southern Europe)

Junior Tax and Procurement Specialist

Accountant

Senior Product Manager - Cross-Border Operations

Quiero recibir la alerta de empleo más reciente de technical support advisor en catalunya

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