20 publicaciones de empleo destacadas en german customer service agent (¡Están contratando!)

KYC Support Agent (7-month FTC) - German
Mews —En remoto
- Teletrabajo
- Español
- Salesforce
- Inglés
- Teletrabajo opcional
8h
Help Desk Agent - Leasing company - German market
Bosch Group —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
- Microsoft Office
- Teletrabajo opcional
Solicitud rápida
10d
Telemarketing Agent | All Languages | Estepona, Costa del Sol
New Build Properties SL —Estepona, Málaga provincia
- Disponibilidad fin de semana
- Español
- Ventas
- Servicio al cliente
Solicitud rápida
11d
Lead Management Agent - Germany
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Servicio al cliente
Solicitud rápida
8d
Rental agent, driver and cleaner - Alicante Airport
Rent a Car La Marina —El Altet, Alicante provincia
- Disponibilidad fin de semana
- Inglés
Solicitud rápida
2d
OTC Officer Front Non Core
HBX Group —Mallorca, Illes Balears provincia
- Jornada completa
- Español
- Microsoft Excel
- Servicio al cliente
R&D Business Tools Operations Specialist
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Google Suite
- Inglés
- Project management
Senior Data Engineer
Zurich Insurance —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Azure
AI Inhouse Consultant (m/f/d)
TecAlliance —Barcelona, Barcelona provincia
- Trabajo híbrido
- Azure
- Informática
- Inglés
Internal Systems Data and Automation Engineer
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Inglés
8d
GTM Engineer (f/m/d)
osapiens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
Solicitud rápida
DevOps Engineer (m/f/d)
MEDIA MARKT SATURN TH SERVICES BARCELONA, S.A. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- DevOps
- Abono gimnasio
Solicitud rápida
Senior UX/UI Designer Digital Products (m/f/d)
MEDIA MARKT SATURN TH SERVICES BARCELONA, S.A. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
- Abono gimnasio
Solicitud rápida
German-Speaking Customer Support Agent – Hospitality Sector (Entry Level, Greece)
RDN CONS —España
- De 19.000 € a 21.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
- Hotel
- Recepción
Solicitud rápida
German Speaking Agent for Insurance Sector -Relocation to Greece
RDN CONS —España
- De 20.000 € a 23.000 € al año
- Jornada completa
- Teletrabajo
- Servicio al cliente
- Inglés
Solicitud rápida
German-Speaking Customer Support Agent – Automotive Sector (Entry Level, Greece)
RDN CONS —España
- De 19.000 € a 22.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
Solicitud rápida
Enterprise Solutions Engineer - EU (German Speaking)
ElevenLabs —España
- Jornada completa
- Teletrabajo
- Oficina
- Desarrollo de software
- Python
German-Speaking Agent for Hospitality Industry – Relocation to Greece
RDN CONS —España
- De 20.000 € a 23.000 € al año
- Teletrabajo
- Inglés
Solicitud rápida
4d
Account Manager - Additives
Vinmar International —España
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
Merchant and Technical Support Agent with German
Planet —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Oficina

Quiero recibir la alerta de empleo más reciente de german customer service agent

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

KYC Support Agent (7-month FTC) - German

Mews -
En remoto

Solicitar ahora

Detalles del empleo

Hace 8 horas

Beneficios

Teletrabajo opcional

Cualificaciones

Francés
Español
Salesforce
Inglés
Bachillerato
Project management
Alemán
Neerlandés

Descripción completa del empleo

Help make the world more hospitable

The hospitality industry is uniquely human, and it deserves technology that's just as inspiring as the people behind it. At Mews, we're transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.

You'll work with smart, curious people who care deeply about what they do. You'll have autonomy and the trust to make good decisions and move quickly. And you'll enjoy a real sense of purpose as you see the impact of what we're building.

If you're motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you'll feel at home here.

About the role

Let's get into the specifics. It's impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:

As our KYC Support agent you should be a smart and outgoing individual who loves helping customers on providing the necessary data and documents to pass KYC, so they can use our Mews Payments products.

You are a great fit for this role if you have good communication, project management skills, and enjoy providing support to customers while educating them on the benefits of using our products and services.

RESPONSIBILITIES

Engage with customers to guide them through the completion of the journey of using the KYC customer portal so they can successfully pass the checks in a timely manner.

Assist customers using the portal by advising on what documents are requested as part of the process and advise customers on how to upload the data and documents related to KYC.

Ensure customers understand requirements and reasons for specific document requests.

Proactively reach out to clients to ensure their KYC experience is optimal and that problems are dealt with before they arise wherever possible.

Advise customers on the benefits of using Mews Payments to increase the product adoption.

Act as the first line of support to troubleshoot any minor issues arising with the portal and escalate to internal CRM teams as required to ensure the process remains quick and easy for customers.

Manage the KYC projects ensuring the completion by the due date linked to their Go-live.

Keep track and log the updates, tasks and activities in the CRM or tools used for this purpose.

Identify potential improvements in the process for a better customer experience and internal efficiencies.

REQUIREMENTS

Located in Spain or Germany

Fluency in English and German is required. Fluency in Spanish is a bonus!

High School Diploma or Higher Education.

Experience in banking and/or KYC is a plus.

Ability to work in a fast-paced company and ready to work both independently or as part of a team.

Outgoing, social and ready to communicate with colleagues, clients and partners across various countries and at different organizational levels

Ability to take feedback, learn quickly and adapt to new situations and processes.

Ability to work to deadlines, multi-task, and prioritize and re-prioritize workload as needed

Experience in project management.

Organized and diligent personality with ability to apply critical thinking.

Experience using Salesforce and/or Gainsight is a plus.

Excellent written and verbal communication skills; must be comfortable having complex conversations with our customers.

Fluent in English plus minimum one of the following languages: French, German, Dutch, Spanish.

This role requires flexibility in terms of working hours since we are supporting customers in different territories and time zones.

Pay range location A: Germany

Pay range location B: Spain

What's in it for you?

Our success is powered by our incredible people, supported by benefits that help them thrive.

Global benefits

No matter where you're based, you'll enjoy:

Unlimited paid holiday (yes, really)
Participation in our company share program
Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
An annual Learning budget of €300 (and more for high performers) to support your development
Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
A work from anywhere policy with flexibility to work abroad for a few weeks each year
Relocation options, available after one year
Flexible, hybrid working options
A home office setup budget to make your workspace your own and a monthly work-from-home allowance
Claude tokens, so you can automate workflows and build smarter, more efficient ways of working

Local benefits

You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.

Life at Mews

We're an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.

We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.

A few things that define how we work:

High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn't a detailed playbook for everything, and that's part of what makes the work challenging – and rewarding.
Change is constant. We're growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
We're remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
AI is an integral part of our processes. It's not here to steal people's jobs, but to amplify efficiency and productivity. We're motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.

If there's anything we can do to support you during the application process, let us know.

We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.

One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.

If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.

Solicitar ahora

Refina tu búsqueda

german customer service agent empleos

KYC Support Agent (7-month FTC) - German

Help Desk Agent - Leasing company - German market

Telemarketing Agent | All Languages | Estepona, Costa del Sol

Lead Management Agent - Germany

Rental agent, driver and cleaner - Alicante Airport

OTC Officer Front Non Core

R&D Business Tools Operations Specialist

Senior Data Engineer

AI Inhouse Consultant (m/f/d)

Internal Systems Data and Automation Engineer

GTM Engineer (f/m/d)

DevOps Engineer (m/f/d)

Senior UX/UI Designer Digital Products (m/f/d)

German-Speaking Customer Support Agent – Hospitality Sector (Entry Level, Greece)

German Speaking Agent for Insurance Sector -Relocation to Greece

German-Speaking Customer Support Agent – Automotive Sector (Entry Level, Greece)

Enterprise Solutions Engineer - EU (German Speaking)

German-Speaking Agent for Hospitality Industry – Relocation to Greece

Account Manager - Additives

Merchant and Technical Support Agent with German

Quiero recibir la alerta de empleo más reciente de german customer service agent

Help make the world more hospitable

About the role

RESPONSIBILITIES

REQUIREMENTS

What's in it for you?

Global benefits

Local benefits

Life at Mews

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión