20 publicaciones de empleo destacadas en software factory (¡Están contratando!)

Product Support Engineer 3
Lam Research —Cho, Santa Cruz de Tenerife provincia
- Trabajo híbrido
- Inglés
Robotics Calibration Software Engineer
ABB Robotics Ibérica, S.A.U. —Sant Quirze del Vallès, Barcelona provincia
- Jornada completa
- Informática
- Inglés
- C++
- Teletrabajo opcional
Solicitud rápida
3d
Senior Designer, Layout
Analog Devices —Valencia, Valencia provincia
- Jornada completa
- Grado
Telephone System Installer / Technician - Diego Garcia
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Bachillerato
- Gestión del tiempo
Corporate Content & Visual Communications Specialist
Vidrala —Llodio, Álava provincia
- Microsoft Powerpoint
- Inglés
- Plan de pensiones
Solicitud rápida
Principal Embedded Software Engineer
Analog Devices —Valencia, Valencia provincia
- Jornada completa
- C++
- Desarrollo de software
- Habilidades de comunicación
Typescript Engineer (OOP/React/Three.js)
Materialise —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Java
- JavaScript
Inside Sales Engineer
Emerson —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
6d
Facilities Mechanical Engineer
Diamond Foundry —Trujillo, Cáceres provincia
- Jornada completa
- AutoCAD
- Project management
- Grado
Solicitud rápida
Process Engineer
Danfoss —Pol, Lugo provincia
- Jornada completa
- AutoCAD
- Sistemas ERP
- Inglés
- Seguro de vida
- Plan de pensiones
Data Architect
Kuoni Tumlare —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Oracle
- SQL
Solicitud rápida
Azure DevOps Engineer
Business Insights —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- DevOps
Solicitud rápida
Software Engineer (exp in Python) - 100% remote from EU – International organisation
The White Team —Bilbao, Vizcaya provincia
- Teletrabajo
- Español
- Azure
- Informática
Staff Algorithm & Software Engineer
Analog Devices —Valencia, Valencia provincia
- Jornada completa
- Doctorado
- Informática
- Máster
Robotics Calibration Software Engineer
ABB —Sant Quirze del Vallès, Barcelona provincia
- Jornada completa
- Informática
- Inglés
- C++
- Teletrabajo opcional
3d
3DExperience DELMIA Process Engineer
Accenture —Madrid, Madrid provincia
- Jornada completa
- Sistemas ERP
- Máster
Business Process Analyst
Autodesk —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Inglés
9d
#BECA AHE - Web & Mobile Engineering
Airbus Helicopters España, SA —Albacete, Albacete provincia
- Jornada completa
- Español
- Informática
- DevOps
3d
Equipment Solutions Technician
Bekaert NV —Burgos, Burgos provincia
- Español
- Inglés
- Máster
Lead Fullstack Architect
SDG Group —Las Cuevas (Benimamet), Valencia provincia
- Teletrabajo
- Español
- Azure
- DevOps
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de software factory

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Product Support Engineer 3

Lam Research -
Cho, Santa Cruz de Tenerife provincia

Solicitar ahora

Detalles del empleo

Cualificaciones

Inglés
Debugging

Descripción completa del empleo

Requisition ID

195130

Date posted

03/18/2026

Work Location Model

On-site Flex

Work Location

Saijo-Cho-JP-Saijo-Cho (3021)

Work Country

Japan

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.

What you’ll do

This position is responsible for resolving the customer tool problems to meet customers’ expectations and achieving the required escalation performance and field-reported quality goals in the region.

Resolve Type-1 and Type-2 escalations quickly and efficiently, engaging support from other regions and/or the Fremont Product Group as required meeting the customers’ expectations and escalation performance goals.

Responding to and supporting all assigned escalation tickets
Collaborating with the Local Field Team in Action Plan development
Providing access to trouble shooting tools, materials, and other support documentation resources to use throughout the escalation process
Interfacing with Factory resources and organizations in support of the Local Field Team
Adhering to a structured technical problem solving process
Ensuring the problem is properly supported, corrective actions assigned get completed, and the ticket is closed
Analyze escalation performance to identify and action required improvements and improvement opportunities.
Review and vouch for the accuracy and completeness of Field-reported quality problems.
Prepare supporting information and propose Type-3 escalation conversions when the released hardware/process/procedures cannot resolve the escalated problem.

Who we’re looking for

B.S. in Engineering

More than 7 years of industry experience to include both “hands-on” hardware and/or process experience

Engineering backgrounds as a service or process engineer

Customer Relationship Management Skill

People Management

Communication Skill

Good command of English

Effective communication in inter-departmental and cross cultural environment

Preferred qualifications

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Solicitar ahora

Refina tu búsqueda

software factory empleos

Product Support Engineer 3

Robotics Calibration Software Engineer

Senior Designer, Layout

Telephone System Installer / Technician - Diego Garcia

Corporate Content & Visual Communications Specialist

Principal Embedded Software Engineer

Typescript Engineer (OOP/React/Three.js)

Inside Sales Engineer

Facilities Mechanical Engineer

Process Engineer

Data Architect

Azure DevOps Engineer

Software Engineer (exp in Python) - 100% remote from EU – International organisation

Staff Algorithm & Software Engineer

Robotics Calibration Software Engineer

3DExperience DELMIA Process Engineer

Business Process Analyst

#BECA AHE - Web & Mobile Engineering

Equipment Solutions Technician

Lead Fullstack Architect

Quiero recibir la alerta de empleo más reciente de software factory

Related Searches

The group you’ll be a part of

The impact you’ll make

What you’ll do

Who we’re looking for

Preferred qualifications

Our commitment

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión