20 publicaciones de empleo destacadas de service desk support en barcelona, ct (¡Están contratando!)

Director of Quality
Hotel Arts Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Grado
- Recepción
Cloud Database Administrator
Giesecke+Devrient —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- DevOps
Application Operations Specialist
Deutsche Bank —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
Business Management Support (f/m/x)
Deutsche Bank —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Plan de pensiones
Consultant SAP GTS for Application Support (m/f/d)
cbs Corporate Business Solutions GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Grado
- IT
Solicitud rápida
Laboratory Technician (Neurovascular Diseases)
VHIR —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Hospital
- Inglés
14d
Application Support Engineer
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Oracle
- Inglés
- SQL
- Teletrabajo opcional
Graduate technician (Basic, translslational and clinical pharmacy)
VHIR —Barcelona, Barcelona provincia
- Media jornada
- Español
- Hospital
- Inglés
3d
Scrum Master / Agile Coach
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Azure
- DevOps
- Desarrollo de software
- Teletrabajo opcional
First Line Analyst
Computacenter —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Abono gimnasio
DevOps Engineer
Giesecke+Devrient —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Oracle
- Informática
- DevOps
- Teletrabajo opcional
11h
Lead Engineer – Partnerdata (Mainframe, Coordination & Projects) (f/m/x)
Deutsche Bank —El Prat de Llobregat, Barcelona provincia
- Jornada completa
- Microsoft Excel
- DevOps
- Java
- Plan de pensiones
Senior Product Manager - OTC
dLocal —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
Solicitud rápida
Clinical Research Associate
VHIR —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Hospital
- Inglés
4d
Research Technician (Therapeutics and Innovation in Neuropediatrics and Other Paediatric Rare Diseases Group)
VHIR —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Hospital
- Inglés
1d
Laboratory Technician (Laboratory of Metabolism and Obesity / Unit of Diabetes and Metabolism)
VHIR —Barcelona, Barcelona provincia
- Media jornada
- Español
- Hospital
- Inglés
Graduated Technician (Pneumology)
VHIR —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Hospital
- Inglés
8d
System Engineer (User Management) – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Inglés
- Oficina
- Habilidades de análisis
Branch Operations Analyst – Bank Guarantees / Avales (f/m/x)
Deutsche Bank —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Contabilidad
- Plan de pensiones
AWS Cloud Engineer (Networking)
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- AWS
- Habilidades de análisis
- Teletrabajo opcional

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Director of Quality

Hotel Arts Barcelona -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Contrato indefinido | Jornada completa

Cualificaciones

Grado
Recepción
Administración y dirección de empresas
Ciencias empresariales
Liderazgo

Descripción completa del empleo

Hotel Arts Barcelona

Barcelona

Experiencia

No se requiere experiencia
Salario

Retribución sin especificar

Área - Puesto
Calidad, I+D, PRL y medio ambiente
- Director/a de Calidad
Categoría o nivel

Dirección

Vacantes

1
Inscritos

3

Contrato

Contrato Indefinido
Jornada

Completa

Proceso de selección continuo.

Funciones

Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. CORE WORK ACTIVITIES Managing Quality Assurance Goals • Coaches managers on adopting the Total Quality Management leadership style. • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals. • Directs property quality efforts to address critical customer requirements. • Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable. Leading Quality Assurance Team • Trains team members and managers on problem solving, process improvement and strategic planning techniques • Develops systems to enable employees to understand guest satisfaction results. • Communicates a clear and consistent message regarding departmental goals to produce desired results. • Coaches managers on adopting the Total Quality Management leadership style. • Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement. • Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis. Managing Quality Tools • Ensures that management practices at all levels are aligned with quality tools. • Uses data collection methods to compile, display, track, and analyze defect trends. • Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer. • Analyzes issues and identifies trends. Managing the Guest Experience • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. • Responds to and handles guest problems and complaints. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Creates an atmosphere in all properties that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. • Ensures employees are treated fairly and equitably. • Ensures that regular, ongoing communication is happening in quality assurance. • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results. • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance. • Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

Requisitos

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

HOSPITALITY CONNECTION BARCELONA SL

Barcelona
Recursos Humanos

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service desk support empleos en barcelona, ct

Director of Quality

Cloud Database Administrator

Application Operations Specialist

Business Management Support (f/m/x)

Consultant SAP GTS for Application Support (m/f/d)

Laboratory Technician (Neurovascular Diseases)

Application Support Engineer

Graduate technician (Basic, translslational and clinical pharmacy)

Scrum Master / Agile Coach

First Line Analyst

DevOps Engineer

Lead Engineer – Partnerdata (Mainframe, Coordination & Projects) (f/m/x)

Senior Product Manager - OTC

Clinical Research Associate

Research Technician (Therapeutics and Innovation in Neuropediatrics and Other Paediatric Rare Diseases Group)

Laboratory Technician (Laboratory of Metabolism and Obesity / Unit of Diabetes and Metabolism)

Graduated Technician (Pneumology)

System Engineer (User Management) – (Hybrid)

Branch Operations Analyst – Bank Guarantees / Avales (f/m/x)

AWS Cloud Engineer (Networking)

Quiero recibir la alerta de empleo más reciente de service desk support en barcelona, ct

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