Who is WebBeds?
Launched in 2013, WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers, aggregates and merchandises that content in the WebBeds platform, then distributes it to its global network of travel trade buyers, who sell to the travelling public.
Hotels and other suppliers - global and regional hotel chains, independent hotels, apartments, resorts, attractions, transfer and sightseeing companies and more - can sell their products to a global network of online and offline travel buyers through robust solutions that provide greater inventory control to simplify distribution, and leverage WebBeds enhanced analytics to inform inventory optimisation choices – saving costs and increasing revenue.
Travel buyers - online travel agencies, retail travel agents, corporate travel managers, tour operators, wholesalers, tourism boards, super apps, DMC’s, group providers, airlines and more - can integrate the hundreds of thousands of hotels and ground services in the WebBeds marketplace through simple and seamless API connectivity, or they can search, shop and book online through one of WebBeds trade only booking sites.
WebBeds operates globally through four geographic regions – Europe, Asia Pacific, MEA (Middle East and Africa) and Americas - with over 1,900 travel professionals working in 120 cities across 50 countries worldwide.
Find out more about the WebBeds business at www.webbeds.com
WebBeds is a travel brand of the Web Travel Group (ASX: WEB).
How will you make an impact?
We are seeking a proactive and open-minded professional to support our Health & Safety programme by ensuring accommodation suppliers meet the company’s safety standards and industry best practices.
Key Responsibilities:
- Conduct hotel risk assessments in line with recognised industry standards and WebBeds’ safety requirements
- Identify nonconformities and work collaboratively with hotel partners via email and phone to ensure timely resolution
- Manage the shared mailbox daily, prioritising and organising incoming communication efficiently
- Collaborate with the Contracting/Purchasing teams regarding audit findings in accordance with company policy and procedures
- Ensure all audit information, communication, and compliance documents are stored, recorded, and maintained according to relevant procedures
- Perform any additional tasks reasonably requested by management.
Required experience and knowledge
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Educated to a degree level (preference will be given for studies in the fields of Hospitality and Tourism) or equivalent professional qualification
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Background or in‑depth knowledge of health and safety practices specific to the travel industry (e.g., tour operators, hotel operations)
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Fluency in English, both written and spoken
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Proficiency in Microsoft Office, particularly Word, Excel and Outlook, as well as familiarity with email ticketing systems
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Demonstrated experience managing and consolidating administrative tasks from multiple sources
Required skills and Behavioural:
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Ability to work independently while also contributing effectively within a team environment
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Proactive mindset with strong problem‑solving abilities
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Comfortable navigating and using multiple systems simultaneously
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Excellent organisational and time‑management skills, with the ability to prioritise tasks and meet deadlines
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Adaptability to changing daily operational requirements and procedures
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Strong communication and interpersonal skills
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Fluency in additional languages is a plus
Why choose us as your next destination?
We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.
International highly skilled group of experts from all around the globe
Dynamic environment with the chance to grow, influence & impact change
Disruptive, fast-growing market leader within travel & endless possibilities
Culture built on collaboration empowerment and innovation
Find out more about the WebBeds business at www.webbeds.com - #LI-Hybrid
