20 publicaciones de empleo destacadas de data center engineer en comunidad de madrid (¡Están contratando!)

Tier 1 Support Engineer
Viavi Solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
SAP BRIM Subscription Order Management (SOM) and CI Associate Manager
Accenture —Madrid, Madrid provincia
- Jornada completa
- Máster
Senior Electrical Engineer, Data Center
AECOM —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Grado
- Seguro dental
- Vacaciones pagadas
DevOps Engineer
Jotelulu —Madrid, Madrid provincia
- Jornada completa
- Azure
- DevOps
- AWS
Solicitud rápida
Senior BPM Engineer (Flowable)
EPAM Systems, Inc. —Madrid, Madrid provincia
- Inglés
- Oficina
- Java
- Vacaciones pagadas
- Programa de recomendación
MLOps Engineer Analyst
SCS Santander Back-Offices Globales Mayoristas, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Azure
- Informática
- Inglés
- Abono gimnasio
- Seguro de vida
Industrial System Engineer - Manufacturing Engineering
Airbus Operations SL —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Grado
- Manufactura
- Seguro de vida
Associate AI Engineer (6-month contract)
Board International —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- Sistemas ERP
Solicitud rápida
16h
Associate Applied AI Engineer (APAC) - Orbit Program
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Oficina
- Vacaciones pagadas
Senior Cybersecurity Operations Engineer - ODS
ODS Open Digital Services, S.L. (Spain) —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Azure
- Inglés
SIEM Integration Engineer - Azure (m/f/d)
Siemens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
Director, Data Engineering (Capital Markets)
JLL —Madrid, Madrid provincia
- Azure
- Informática
- DevOps
1d
Senior AMR Systems Engineer
Dematic Logistic Systems S.A.U. —Coslada, Madrid provincia
- Jornada completa
- AutoCAD
- Microsoft Office
- Máster
Lead Engineer
WSP Spain —Madrid, Madrid provincia
- AutoCAD
- Inglés
- Oficina
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Fullstack Developer
UST Global —Madrid, Madrid provincia
- Trabajo híbrido
- Oracle
- DevOps
- Inglés
- Abono gimnasio
# BECA AHE - Airframe Design Engineer
Airbus Helicopters España, SA —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
Manager, Software Localization Engineering
SAS —Madrid, Madrid provincia
- Trabajo híbrido
- Informática
- Máster
- Grado
FPGA / Firmware Engineer
Sener —Tres Cantos, Madrid provincia
- Trabajo híbrido
- Inglés
- Máster
- C++
Solicitud rápida
Chief Operating Officer
Jotelulu —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Liderazgo
Solicitud rápida
14d
Senior Software Engineer - REDAPL Graph Engine
DataDog —Madrid, Madrid provincia
- Doctorado
- Informática
- Oficina
7d

Quiero recibir la alerta de empleo más reciente de data center engineer en comunidad de madrid

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Tier 1 Support Engineer

Viavi Solutions -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Azure
Informática
Inglés
AWS
Docker
Grado
Perl
Scripting
Cloud
Linux
Python

Descripción completa del empleo

Summary:

VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

Purpose of Role:

This is a customer-facing role aimed at performing customer support activities for AIOps system. The primary function is for system product Tier 1 support. The main responsibility is to enhance the customer's experience by quick and effective response to our customers' issues or questions with the AIOps system.

Responsibilities:

The Tier 1 Support Engineer will be required to be able to respond to customer support requests within contracted support times of 8x5 or 24x7. This will include participating in an after-hours standby rotation to cover customer support requests 24x7. Tier 1 support engineers will also be required to open support cases in the ticket logging system, update the support cases with progress on a regular basis and talk through the solution with the customer. Lead Operational Reviews as contracted.

The Tier 1 Support Engineer will have excellent communication skills to work with customers and provide answers to technical questions, diagnose system problems and manage escalations.
Tier 1 support engineers will also be required to accurately document the customer issue and steps to resolution and act as a customer advocate until the issue is resolved.
The Tier 1 support engineer must be able to multi-task as some cases may be defects or may remain open for extended periods of time.

Key Measures:

Customer satisfaction (internal and external).
Attain and continuously improve customer satisfaction and Net promoter survey results.
Work closely with engineering to attain TL9000 and BMS metrics.
Attain customer service contracts, SLAs.
Organizational and process effectiveness.

Pre-Requisites / Skills / Experience Requirements:

Fluency in Spanish and English.
Experience in Linux.
Experience in Docker and Kubernetes.
Experience in databases.
Experience with Cloud platforms (AWS / GCP / Azure).
Scripting knowledge (Shell, Perl, Python…).
Technical Bachelor's degree (Eng / IT).

Preferred Qualifications/Skills/Experience:

Experience of telecom environment.

Personal skills/attributes:

Process discipline.
Organized communication.

#LI-Hybrid

Solicitar ahora

Refina tu búsqueda

data center engineer empleos en comunidad de madrid

Tier 1 Support Engineer

SAP BRIM Subscription Order Management (SOM) and CI Associate Manager

Senior Electrical Engineer, Data Center

DevOps Engineer

Senior BPM Engineer (Flowable)

MLOps Engineer Analyst

Industrial System Engineer - Manufacturing Engineering

Associate AI Engineer (6-month contract)

Associate Applied AI Engineer (APAC) - Orbit Program

Senior Cybersecurity Operations Engineer - ODS

SIEM Integration Engineer - Azure (m/f/d)

Director, Data Engineering (Capital Markets)

Senior AMR Systems Engineer

Lead Engineer

Fullstack Developer

# BECA AHE - Airframe Design Engineer

Manager, Software Localization Engineering

FPGA / Firmware Engineer

Chief Operating Officer

Senior Software Engineer - REDAPL Graph Engine

Quiero recibir la alerta de empleo más reciente de data center engineer en comunidad de madrid

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión