20 publicaciones de empleo destacadas de customer service remote spanish en barcelona, ct (¡Están contratando!)

IT Support Technician (L1–L2)
Axiom Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Sistema operativo Windows
Business Administration Intern – European Sales Operations Support (Barcelona)
Agilent Technologies Spain S.L. —Barcelona, Barcelona provincia
- Turno de 12 horas
- Español
- Inglés
- Máster
- Teletrabajo opcional
- Seguro de vida
Business Analyst Intern, Trade-In
Back Market —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- SQL
Process Architect
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Habilidades de análisis
- Plan de pensiones
Payment Risk Specialist
EXOGROUP —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Informática
- Programa de recomendación
Solicitud rápida
CRM & Revenue Operations Manager
EXOGROUP —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Ventas
- Teletrabajo opcional
- Programa de recomendación
Solicitud rápida
Logistics Solution Consultant (SaaS)
Alpega Group —Sant Cugat del Vallès, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
Junior Product Designer (Design System)
CREALOGIX —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
- Seguro dental
Solicitud rápida
Product Owner (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Grado
- Plan de pensiones
Tech Lead
Valsoft Corporation —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Azure
- DevOps
Solicitud rápida
Head of Tech BCN
ROCKET DIGITAL —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés
- Abono gimnasio
Solicitud rápida
Project Portfolio Manager
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Plan de pensiones
Sales Representative with Dutch and French | Teleroute
Alpega Group —Sant Cugat del Vallès, Barcelona provincia
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida
Information Security Manager
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Español
- Inglés
- SDLC
- Teletrabajo opcional
Lead Digitalization Tools – RMI (m/f/d)
TecAlliance —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- DevOps
- Inglés
Line Manager
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Salesforce
- Inglés
Senior Director of Subscription Account Management - EMEA
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
Inside Sales Specialist
Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
- Español
- Ventas
Sales Account Executive (Madrid)
Factorial —Barcelona, Barcelona provincia
- De 26.000 € a 32.000 € al año
- Español
- Ventas
- Salesforce
Solicitud rápida
Lead Operations Technical Support Engineer
GE Vernova —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés

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IT Support Technician (L1–L2)

Axiom Technologies -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Jira
ITIL Foundation
Español
Desarollador iOS
SCCM
Remedy
iOS
Inglés
Sistema operativo Windows
Android
Microsoft Office
Soporte informático
SharePoint
TeamViewer
Mac OS
ServiceNow
Habilidades de comunicación

Descripción completa del empleo

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Job Overview

We are seeking a skilled IT Support Technician (Level 1–2) to join our team in Madrid. In this role, you will serve as the first point of contact for technical support, assisting with a wide range of hardware, software, network, and user access issues. You’ll be instrumental in ensuring the smooth day-to-day operation of our IT systems and supporting end users across the organization.

Key Responsibilities

Provide first-line technical support for hardware, software, and network issues.
Respond to tickets via ITSM tools (ServiceNow / Jira / Remedy, etc.).
Support Windows OS (Windows 10/11) and Microsoft Office 365 issues.
Manage user accounts (password resets, access management, group policies).
Basic troubleshooting for:
Printers and peripherals
Email (Outlook)
VPN access
Network connectivity
Install, configure, and upgrade desktop/laptop systems.
Provide remote and on-site support as required.
Maintain documentation of incidents and resolutions.
Troubleshoot advanced desktop issues.
Basic Active Directory administration.
Support M365 (Exchange, Teams, SharePoint – basic admin tasks).
Assist in server access issues (basic understanding).
Perform hardware replacements and system imaging.
Coordinate with infrastructure/network teams for escalations.
Assist in root cause analysis for recurring incidents.
Technical Skills Required
Windows 10/11 troubleshooting
Microsoft Office 365 support
Active Directory (User/Group Management)
Basic networking (IP, DNS, DHCP concepts)
Remote tools (TeamViewer / AnyDesk / SCCM)
ITIL understanding (preferred)

Soft Skills

Strong communication skills
Customer-focused mindset
Ability to work in an SLA-driven environment
Good documentation skills
Ability to prioritize and multitask

Nice to Have

ITIL Foundation Certification
Experience in a corporate or enterprise environment
Exposure to ticketing systems
KPIs / Performance Metrics
SLA adherence
First Call Resolution (FCR)
Ticket closure rate
Customer satisfaction score (CSAT)

Experience

2–5 years in IT support, helpdesk, or technical support roles.

Technical Proficiency

Operating Systems: Windows 10/11, macOS, iOS, Android.
Applications: Microsoft 365 Suite, Active Directory, ticketing/helpdesk platforms.
Networking: Basic understanding of LAN, VPN, DHCP, DNS, and TCP/IP protocols.
Tools: Familiarity with ServiceNow, ManageEngine, Jira, and remote desktop tools.

Languages

Fluent in Spanish and proficient in English (both written and spoken).
Additional languages are a plus.

Availability

Willingness to work outside of standard business hours if required.
Open to participating in on-call rotations as needed.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

Solicitar ahora

Refina tu búsqueda

customer service remote spanish empleos en barcelona, ct

IT Support Technician (L1–L2)

Business Administration Intern – European Sales Operations Support (Barcelona)

Business Analyst Intern, Trade-In

Process Architect

Payment Risk Specialist

CRM & Revenue Operations Manager

Logistics Solution Consultant (SaaS)

Junior Product Designer (Design System)

Product Owner (m/f/d)

Tech Lead

Head of Tech BCN

Project Portfolio Manager

Sales Representative with Dutch and French | Teleroute

Information Security Manager

Lead Digitalization Tools – RMI (m/f/d)

Line Manager

Senior Director of Subscription Account Management - EMEA

Inside Sales Specialist

Sales Account Executive (Madrid)

Lead Operations Technical Support Engineer

Quiero recibir la alerta de empleo más reciente de customer service remote spanish en barcelona, ct

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