20 publicaciones de empleo destacadas de staff software en barcelona, ct (¡Están contratando!)

Deputy Refund Desk Team Supervisor
Planet —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Staff/Lead Python Engineer (ML Platform/Ops)
Mimica —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Desarrollo de software
- Vacaciones pagadas
- Teletrabajo opcional
R&D Business Tools Operations Specialist I
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Google Suite
- Inglés
- Grado
10d
AI Factory Operations & Tools Manager
Barcelona Supercomputing Center (BSC) —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Informática
- Inglés
Backend Engineer (Java)
Datavant —Barcelona, Barcelona provincia
- Trabajo híbrido
- Java
- Desarrollo de software
- Teletrabajo opcional
Design System Engineer
Factorial —Barcelona, Barcelona provincia
- De 60.500 € a 86.250 € al año
Solicitud rápida
Mobile Engineer - Flutter | Barcelona
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Grado
- Desarrollo de software
- Agile
Solicitud rápida
Research Engineer - geolocalized data analyst (RE2)
Barcelona Supercomputing Center (BSC) —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Doctorado
- Informática
- Inglés
10h
Técnico o Técnica de mantenimiento y espacios deportivos en el área de Infraestructuras y Servicios Generales
Universitat de Vic - Universitat Central de Catalunya —Barcelona, Barcelona provincia
- Jornada completa
- AutoCAD
- Inglés
1d
Digitalization Engineer
Thales —Barcelona, Barcelona provincia
- Jornada completa
- SQL
- Desarrollo de software
- Seguro de vida
AI Data Engineer (RE1-2)
Barcelona Supercomputing Center (BSC) —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Azure
- Doctorado
10h
Materials & Supply Planner
Thales —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Oracle
- Oportunidades de crecimiento y desarrollo profesional
- Seguro de vida
SENIOR SOFTWARE DEVELOPER
Qoobers Smart Solutions —Barcelona, Barcelona provincia
- AWS
- Project management
- JavaScript
Postdoc in Social Psychiatric Epidemiology for the MentalSEP project
Barcelona Institute for Global Health (ISGlobal) —Barcelona, Barcelona provincia
- Español
- Doctorado
- Inglés
WAITER
Minor Hotels Europe & Americas —Barcelona, Barcelona provincia
- Ventas
- Inglés
- Microsoft Office
Solicitud rápida
Scrum Master Lead
Business Insights —Barcelona, Barcelona provincia
- Trabajo híbrido
- Azure
- Informática
- DevOps
Senior/Staff Platform Engineer — Infrastructure
P2P. org —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Azure
- Inglés
- AWS
Tech Lead (Node/React)
Business Insights —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- SQL
Solicitud rápida
Research Project Manager at IFAE
IFAE —Bellaterra, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Investigación
Talent Partner Europe
Infomed Software, S.L. —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Reclutamiento
- Inteligencia artificial
14d

Quiero recibir la alerta de empleo más reciente de staff software en barcelona, ct

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Deputy Refund Desk Team Supervisor

Planet -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Inglés
Servicios financieros

Descripción completa del empleo

remote type

Onsite

locations

Barcelona - Spain

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

JR11261

About Planet

Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.

We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.

Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.

Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.

Role Overview:

Team Management: lead, coordinate, and oversee the daily activities of a multicultural team, ensuring effective workflow and operational continuity.
Operational & Service Quality Responsibilities: supervise the correct execution of refund transactions and provide guidance when staff require escalation support.
Customer Interaction: deliver refund services and 1st‑level support directly to tourists, maintaining professionalism and adherence to current procedures.

What you will do:

Create and manage the team’s shift schedules, guaranteeing optimal coverage and efficient task distribution.
Act as the team’s primary point of contact, providing direction, clarifying procedures, and ensuring alignment with company priorities.
Monitor team performance through KPIs, feedback, and daily observation, identifying development needs and coaching individuals for improvement.
Ensure full compliance with internal procedures, security standards, cash‑handling rules, and company communications.
Encourage teamwork, accountability, and a positive working environment, promoting Planet’s values and customer‑centric culture.
Ensure the team delivers a consistently high‑quality customer experience, addressing concerns proactively and reinforcing best practices.
Identify operational gaps, inefficiencies, or recurring issues; propose solutions, discuss them with your manager, and implement approved improvements.
Assist in training new team members, ensuring they understand procedures, service expectations, and quality standards.
When needed, deliver refund services and 1st‑level support directly to tourists, maintaining professionalism and adherence to current procedures.

Who you are:

Minimum 3 year of experience in a similar role within finance, hospitality, luxury retail, or another customer‑service‑oriented environment.
Proven experience managing multicultural teams, with the ability to motivate, guide, and support diverse profiles.
Strong knowledge of cash‑handling procedures and operational compliance.
Fluent in English and Spanish, both spoken and written.

What you will need to bring to Planet:

Excellent communication and interpersonal skills, with the ability to adapt to different personalities and cultural backgrounds.
Strong customer‑facing abilities, demonstrating empathy, professionalism, and service orientation.
Reliability, accountability, and a hands‑on, proactive mindset.
A team‑player attitude, combined with the confidence to lead by example and drive continuous improvement.

Why Planet:

Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.

Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.

At Planet, we embrace a hybrid work model, with three days a week in the office.

Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.

About Us

Company Background

Planet provides integrated software, payment and technology solutions for its customers in the Hospitality and Retail sectors and worldwide via a network of global Financial Services Partners.

Founded over 35 years ago, we have evolved our services, delivering an innovative digital commerce platform that puts customer experience first.

With headquarters in London and around 3,000 expert employees located across six continents we serve customers in over 120 markets.

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staff software empleos en barcelona, ct

Deputy Refund Desk Team Supervisor

Staff/Lead Python Engineer (ML Platform/Ops)

R&D Business Tools Operations Specialist I

AI Factory Operations & Tools Manager

Backend Engineer (Java)

Design System Engineer

Mobile Engineer - Flutter | Barcelona

Research Engineer - geolocalized data analyst (RE2)

Técnico o Técnica de mantenimiento y espacios deportivos en el área de Infraestructuras y Servicios Generales

Digitalization Engineer

AI Data Engineer (RE1-2)

Materials & Supply Planner

SENIOR SOFTWARE DEVELOPER

Postdoc in Social Psychiatric Epidemiology for the MentalSEP project

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Scrum Master Lead

Senior/Staff Platform Engineer — Infrastructure

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Research Project Manager at IFAE

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Quiero recibir la alerta de empleo más reciente de staff software en barcelona, ct

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