20 publicaciones de empleo destacadas de shift leader en catalunya (¡Están contratando!)

Manager, Worldwide Support
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Gestión de conflictos
5h
Government Relations Lead, SSA
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
Solicitud rápida
9d
Business Administration Intern – European Sales Operations Support (Barcelona)
Agilent Technologies Spain S.L. —Barcelona, Barcelona provincia
- Turno de 12 horas
- Español
- Inglés
- Máster
- Teletrabajo opcional
- Seguro de vida
Encargados/as de turno y cajeros/as-reponedores/as Lleida
PEPCO Spain —Lleida, Lleida provincia
- Disponibilidad fin de semana
- Habilidades organizativas
- Liderazgo
- Habilidades de comunicación
Solicitud rápida
Systems Validation Specialist
Diagnóstic Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
7d
Logistics Engineer
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Español
- Máster
- Grado
EMEA Real Estate Portfolio & Capital Programmes Manager (PMO)
HP —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Grado
- Parking gratuito
- Seguro de vida
Global Medical Performance & Field Medical (MSL) Excellence Director, Respiratory & Immunology
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Doctorado
AI Voice Agents Engineering Lead
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Azure
- Informática
- Máster
- Abono gimnasio
- Seguro de vida
FP&A Operations Associate
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Regional PR Lead, Africa
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
Solicitud rápida
9d
Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Grado
- Manufactura
7d
SATCOM Electronics Technician - Diego Garcia
Amentum —Garcia, Tarragona provincia
- Jornada completa
- Bachillerato
- Gestión del tiempo
Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Doctorado
Electronics Specialist – Body and Components
Applus IDIADA —Santa Oliva, Tarragona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
Account Manager - Spanish Market
Skello —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
Solicitud rápida
AI Specialist - Task Automation
ISB Santander Global Technology and Operations, S.L. —Santa Bàrbara, Tarragona provincia
- Jornada completa
- Azure
- Informática
- Máster
- Abono gimnasio
- Seguro de vida
Account Executive
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Oficina
- Grado
Associate - Windows Administrator
Shipco IT —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Oficina
Solicitud rápida
Product Marketing Manager
Guesty —Barcelona, Barcelona provincia
- Jornada completa
- Marketing
Solicitud rápida

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Manager, Worldwide Support

Nutanix -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 5 horas

Beneficios

Parking para empleados

Cualificaciones

Slack
Inglés
Gestión de conflictos
Cloud
Liderazgo

Descripción completa del empleo

Our values

Hungry, Humble, Honest, with Heart

The Opportunity

Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona!

Are you a seasoned leader with a background in support management, exceptional people skills, and a knack for handling complex escalations?

If so, you’ll thrive in our collaborative and diverse team, where you’ll have the opportunity to make a significant impact, lead high-performing teams, and engage in global projects while being supported in your professional growth within a dynamic organization.

Meet your Team!

Here at Nutanix, we support our customers with passion and teamwork. Fast reactions and strong focus on customer satisfaction guide everything we do, and our NPS score reflects this commitment.

Our team is made of talented engineers from different countries and cultures. They act as true customer advocates and work closely with Engineering, Field, and Sales teams. Learning is part of our daily routine, and everyone aims to grow into a Hybrid Cloud expert.

The Manager, Worldwide Support role is based in Barcelona, Spain, and part of the EMEA Support Team at Nutanix.

The team includes people from more than 30 countries. Collaboration and a customer-first attitude are key. The goal is to deliver great support, manage complex escalations, and build strong connections with account teams, resolution managers, and customers.

You will report to the Sr. Manager: Worldwide Support. Their approach focuses on engagement, motivation, and development. They pay close attention to emotional intelligence and change management, creating a place where diversity and teamwork are important and everyone can perform at a high level.

Travel is not required, but there may be occasions when it happens.

Your Role

Lead and mentor a team of high-performing Technical Support Engineers, promoting a customer-focused approach
Oversee and manage the team handling complex escalations
Document and report on team performance and escalations for transparency and accountability
Build relationships with diverse teams across the organization to facilitate effective cross-collaboration
Achieve certification of the entry-level Nutanix technical certification within the first 6-months
Ensure the team is performing at the highest possible level by prioritizing tasks, managing conflicts, and handling pressure effectively

What You Will Bring

Minimum of 5 years in support roles with at least 3 years in management of Support Engineers
Strong people management and team leadership capabilities
Technical background to understand engineering work and support complex issues
Experience in handling escalations and leading global projects
Strong communication skills across diverse stakeholders and departments
Excellent emotional intelligence and conflict management skills
Fluency in English; proficiency in additional languages is a plus
Familiarity with Nutanix technology, hyper-converged infrastructure, and cloud-native technologies is desirable

What we offer

Our team works in a hybrid setup, with at least three days per week in the office, Glorias area, Barcelona.
We stay connected through weekly team meetings and daily slack chats. We are highly collaborative; we are always looking for ways to improve and learn through industry certifications and Nutanix training. We strive to delight our customers in all we do.
We offer permanent employment with an annual gross base salary starting from €70.000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experience.
The total compensation package for this position includes other elements:
Nutanix stock (RSU) with certain vesting criteria
Participation in Employee Stock Purchase Plan (ESPP)Part of Top-Notch engineering team in the IT market
Private Health Care Plan for you and your family
Life and disability insurance
Meal voucher card
Lunch in the office 3 days per week
Free on-site parking available
Flexible compensation scheme including transport assistance.
Wellbeing plan that provides discounted access to sports facilities across Spain
Great work/life balance:
Paid Parental Leave
Part of a follow the sun team (no night shift)
Hybrid work environment (home and office)
Recognition awards
Paid industry training and certification

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Refina tu búsqueda

shift leader empleos en catalunya

Manager, Worldwide Support

Government Relations Lead, SSA

Business Administration Intern – European Sales Operations Support (Barcelona)

Encargados/as de turno y cajeros/as-reponedores/as Lleida

Systems Validation Specialist

Logistics Engineer

EMEA Real Estate Portfolio & Capital Programmes Manager (PMO)

Global Medical Performance & Field Medical (MSL) Excellence Director, Respiratory & Immunology

AI Voice Agents Engineering Lead

FP&A Operations Associate

Regional PR Lead, Africa

Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01

SATCOM Electronics Technician - Diego Garcia

Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)

Electronics Specialist – Body and Components

Account Manager - Spanish Market

AI Specialist - Task Automation

Account Executive

Associate - Windows Administrator

Product Marketing Manager

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