20 publicaciones de empleo destacadas de administrator en madrid, md (¡Están contratando!)

IT Application Support Specialist – 2nd Level Support
Julius Baer —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Informática
- Inglés
- Sistema operativo Windows
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SEREM —Madrid, Madrid provincia
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- Inglés
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Julius Baer —Madrid, Madrid provincia
- Jornada completa
- Inglés
- JavaScript
- Scripting
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TIER 1 TECHNOLOGY —Madrid, Madrid provincia
- Jornada completa
- Informática
- Inglés
- Sistema operativo Windows
Solicitud rápida
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WayOps —Madrid, Madrid provincia
- Español
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2d
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EY —Madrid, Madrid provincia
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Serviguide BPO —Madrid, Madrid provincia
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Excelia, SL —Pozuelo de Alarcón, Madrid provincia
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Solicitud rápida
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WayOps —Madrid, Madrid provincia
- Azure
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TIBCO Engineer
Iris Venture Builder —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
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Solicitud rápida
8d
Junior SW Developer
Ericsson —Madrid, Madrid provincia
- Informática
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PANEL Sistemas Informáticos —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- JavaScript
- APIs
Consultores/as Ciberseguridad EDR /XDR (Junior y Senior) (Madrid y/o Almería)
TRC INFORMATICA SL —Madrid, Madrid provincia
- Trabajo híbrido
- Español
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Solicitud rápida
Business Intelligence specialist - 100% on- site
DO & CO —Madrid, Madrid provincia
- Jornada completa
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Senior ServiceNow Technical Consultant
Cognizant —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido

Quiero recibir la alerta de empleo más reciente de administrator en madrid, md

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IT Application Support Specialist – 2nd Level Support

Julius Baer -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

ITIL Foundation
Informática
Inglés
Sistema operativo Windows
Splunk
Scripting
ServiceNow
Soporte de aplicaciones
Shell Scripting

Descripción completa del empleo

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are looking for a skilled Application Support Specialist to ensure the reliable operation of our core banking systems through effective incident management and application support. In this role, you will play a critical part in maintaining system stability, coordinating across teams, managing changes, and driving automation within a dynamic, 24/7 on-call environment.

YOUR CHALLENGE

Provide end-user and platform support for ServiceNow, including incident/request handling, troubleshooting access and workflow issues, and ensuring timely resolution in line with SLAs.
Maintain system stability by monitoring tickets, coordinating with technical teams, and supporting users with guidance on ServiceNow processes and best practices.
Ensuring the operation of core banking applications in respect to application management (2nd level support)
Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
Takeover of periodical on-call duty (weekly 7x24)
Administration of change requests, for application related process fulfillment
Participation in periodic releases on weekends
Engage in projects relating to operational aspects for existing or newly integrated applications
Routine data cleansing of the systems
Process optimization and automation of repetitive tasks including handover to L1 (Control Center)
Keep application operation documentation (knowledge database) up to date

YOUR PROFILE

ServiceNow specialist/administrator support skills
Completed IT training (Degree in Computer Science or other IT related certification)
At least 2 years of professional experience in application support
Good Unix know-how (shell scripting is an advantage)
Knowledge of Windows OS at server level
Knowledge of database, AWA, Splunk, Dynatrace.
ITIL Foundation certification
Ideally, experience in banking with a knowledge of financial products
Process-oriented and analytical approach
Enthusiastic team player with strong communication skills
Highly motivated, and proactive, with an eagerness to learn and take on new concepts
Good written and spoken English, German an advantage

We are looking forward to receiving your full job application through our online application tool.

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Quiero recibir la alerta de empleo más reciente de administrator en madrid, md

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