20 publicaciones de empleo destacadas de technical support agent en barcelona, ct (¡Están contratando!)

AI Engineer
Darwin AI —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Vacaciones pagadas
Solicitud rápida
Senior Cyber Assurance Partner - Third-Party Risk
dLocal —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
Solicitud rápida
Applied AI Consultant Engineer
Alira Health —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Máster
- SQL
Senior Product Manager (AI Product Builder) - Real Estate
OLX —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- Investigación
- Oficina
- Grado
- Teletrabajo opcional
Solicitud rápida
13d
Senior Customer Success Manager
Acai Travel —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Inglés
AI Research Scientist - Scientific Reasoning
Axiomatic_AI —Barcelona, Barcelona provincia
- Trabajo híbrido
- Doctorado
- Informática
- Machine learning
Senior Product Designer B2B
eDreams ODIGEO —Barcelona, Barcelona provincia
- Media jornada
- Oficina
- Inteligencia artificial
- Liderazgo
Data Governance Specialist - Barcelona
Perk —Barcelona, Barcelona provincia
- Horas extra
- Trabajo híbrido
- CRM software
- Informática
- Inglés
Medical content lead
Lucis —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Word
- Español
- Inglés
Solicitud rápida
10d
AI Product Manager
Prosper AI —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Oficina
- Máster
Data Scientist – MarTech (Measurement & Optimization)
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- SQL
- Python
CTO & Co-Founder - Proptech
Antai Ventures —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Internship – Research Intern (AI for Scientific Reasoning)
Axiomatic_AI —Castelldefels, Barcelona provincia
- Jornada completa
- Doctorado
- Informática
- Investigación
Principal AI Product Security Engineer
Scopely —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- AWS
- Desarrollo de software
AI-Driven Autonomy for Ground and Aerial Robotic Systems
Centre Tecnologic de Catalunya —Cerdanyola del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Doctorado
- Inglés
Forward Deployed Engineer (all genders)
UDG Ludwigsburg GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- Informática
Solicitud rápida
CX Training Lead (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Inteligencia artificial
- Liderazgo
6d
Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Liderazgo
Bioinformatics Technician (Microbiology)
VHIR —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Hospital
- Inglés
2d

Quiero recibir la alerta de empleo más reciente de technical support agent en barcelona, ct

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

AI Engineer

Darwin AI -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Beneficios

Vacaciones pagadas

Cualificaciones

Español
Slack
Inglés
APIs
Portugués
JSON
SaaS
Inteligencia artificial
Python

Descripción completa del empleo

We are looking for a highly motivated individual to join our AI Special Forces team. A person who is passionate about delivering fast, effective, and high-quality support to clients, and is driven by the potential of technology and AI. This role is perfect for someone who loves solving problems, is highly organized, and has a strong interest in technology and AI.

As an AI Special Forces Specialist, you will play a critical role, acting as the first line of defense when clients encounter issues with their AI agents or need to integrate them with external systems. You’ll work directly with customers to resolve questions, troubleshoot technical problems, and collaborate with internal teams (CS, Onboarding, Product, and Engineering) to ensure issues are resolved promptly and thoroughly. Your work is key to maintaining strong client relationships and ensuring satisfaction with the Darwin AI experience.

In this role, you will:

Respond to customer inquiries via WhatsApp, email, and Slack, ensuring fast responses and high customer satisfaction.
Troubleshoot and resolve technical problems, especially those related to AI behavior, configuration, and API integrations
Monitor and act on alerts from internal tools like Slack channels and customer feedback submitted in the Darwin platform
Work closely with Product and Engineering teams, escalating complex issues and contributing to product improvements.
Document support activity in the appropriate platform, maintaining accurate logs of issues and resolutions.
Identify recurring issues and contribute to internal documentation and FAQs.
Collaborate with the Customer Success and Onboarding teams to ensure a seamless customer experience.
Audit AI conversations to detect bugs or opportunities for improvement.

Requirements

Experience in Customer Support, Technical Support, or Helpdesk roles, ideally in SaaS or tech environments.
Strong troubleshooting skills and ability to resolve issues efficiently.
Familiarity with AI behavior, JSON structures, and state machines (training provided).
Experience with AI configuration, WhatsApp, APIs, and third-party integrations.
Knowledge of process automation; experience with Zapier is a plus.
Programming knowledge, especially in Python, is a plus.
Ability to explain technical concepts clearly to both technical and non-technical audiences
Highly organized, with the ability to manage multiple support cases at once.
Strong written and verbal communication skills.
A customer-first mindset with a genuine desire to help clients succeed.
A team player with adaptability in fast-paced environments.
Passion for technology, AI, and continuous learning.

Benefits

Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.
OpenAI or Gemini Premium License: Complimentary access to an OpenAI premium license for personal or professional use.
Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.
Hybrid Work: We meet 2 days/week in our offices, the rest of the time you can work remotely from wherever you like!

Solicitud rápida

Refina tu búsqueda

technical support agent empleos en barcelona, ct

AI Engineer

Senior Cyber Assurance Partner - Third-Party Risk

Applied AI Consultant Engineer

Senior Product Manager (AI Product Builder) - Real Estate

Staff Product Designer - Design Systems - 100% Remote - EMEA

Senior Customer Success Manager

AI Research Scientist - Scientific Reasoning

Senior Product Designer B2B

Data Governance Specialist - Barcelona

Medical content lead

AI Product Manager

Data Scientist – MarTech (Measurement & Optimization)

CTO & Co-Founder - Proptech

Internship – Research Intern (AI for Scientific Reasoning)

Principal AI Product Security Engineer

AI-Driven Autonomy for Ground and Aerial Robotic Systems

Forward Deployed Engineer (all genders)

CX Training Lead (Hybrid)

Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)

Bioinformatics Technician (Microbiology)

Quiero recibir la alerta de empleo más reciente de technical support agent en barcelona, ct

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión