20 publicaciones de empleo destacadas de technical support advisor en catalunya (¡Están contratando!)

Technical Customer Experience Manager (DC, Virtualization, Networking)
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
Technical Director Hydropower
Mott MacDonald —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- Máster
- Grado
- Seguro de vida
- Plan de pensiones
4d
Fellowship Manager
Barcelona Institute for Global Health (ISGlobal) —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
14h
Junior Tax and Procurement Specialist
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Sr Pricing Consultant
Ingram Micro —Barcelona, Barcelona provincia
- Jornada completa
- Doctorado
- Máster
- SQL
10d
Manager - Accounting (UK/Ireland)
Amesto Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- Contabilidad
- QuickBooks
Solicitud rápida
4d
Senior Account Manager
Cloudtalk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
- Vacaciones pagadas
Solicitud rápida
Tax and Procurement Graduate
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Senior BMS / Application Engineer (m/f/d)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- HVAC
- APIs
- Manufactura
Sales Acceleration Manager
Teleperformance España —Barcelona, Barcelona provincia
- Ventas
- Inglés
- AWS
14h
Adobe Developer
Wunderman Thompson MAP —Barcelona, Barcelona provincia
- Inglés
- Oficina
- Java
System Architect (m/f/d) Global Data Platform
TecAlliance —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
- AWS
CX Business Manager – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Google Suite
- Informática
- Inglés
Senior Sales Executive - UKI
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Teletrabajo opcional
- Abono gimnasio
9d
Senior SAP Finance Process Lead
Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- Sistemas ERP
- Inglés
- Máster
Manager - Salesforce Marketing Cloud Development
VML MAP —Barcelona, Barcelona provincia
- Inglés
- Oficina
- SQL
Senior SAP Commercial Process Lead
Dentsply Sirona —l'Hospitalet de Llobregat, Barcelona provincia
- Ventas
- Sistemas ERP
- Inglés
Director, Architecture- Enterprise & Strategy
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Salesforce
- Oficina
2d
GenAI Solution Architect
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Máster
Senior Data Analyst (all genders)
Cocomore AG —Barcelona, Barcelona provincia
- Jornada completa
- Oficina
- SQL
- Machine learning
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de technical support advisor en catalunya

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Technical Customer Experience Manager (DC, Virtualization, Networking)

Nutanix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Español
Experiencia con data center
Árabe
Inglés
Árabe estándar moderno
TOGAF
Cloud
VMWare
Italiano
Alemán
ESXi

Descripción completa del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior-level stakeholders? If so, you would thrive in our newly established Customer Experience organization. There, you can play a pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market.

About the Team

The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in EMEA. The position will be based in Barcelona, Spain and it fosters a collaborative and empowering culture aimed at achieving excellence. The mission of this team is to become a trusted partner for our customers, ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions.

You will report to one of the Customer Experience leaders, who believes in a collaborative management style that empowers team members and promotes collective success.

This role requires frequent engagement with 20-25 assigned customer accounts. Depending on specific account assignments, occasional travel to other locations in the region may also be required. The ability to travel occasionally is essential for building and maintaining effective relationships with customers.

Your Role

Build and nurture strong relationships with assigned customer accounts, acting as a trusted advisor throughout their journey with Nutanix technology.

Develop and implement tailored Customer Success Plans that align with customer goals, conducting regular reviews to track progress and adapt as necessary.

Monitor and improve customer satisfaction metrics, proactively addressing any concerns to enhance overall customer experience.

Drive product adoption and expansion by leveraging deep technical knowledge and fostering proactive engagement with customer organizations.

Collaborate with internal teams to optimize resources and ensure effective response to customer requirements and feedback.

Play a pivotal role in establishing foundational processes and best practices within the customer experience team.

Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility.

Advocate for customer needs and deliver constructive feedback to influence Nutanix's product development and service enhancements.

What You Will Bring

5+ years of experience in technical customer-facing technical roles (Support Engineer, Systems Engineer, Technical Account Managers) engaging with mid-senior level stakeholders.

Must have technical expertise in data center technology, virtualization, and hyper-converged solutions.

Ideally will have expertise in VMware ESXi and data center virtualization, with experience in Nutanix Enterprise Cloud Platform.

Understanding storage and data protection technologies (replication, snapshots, backup, restore, etc.).

Ideally will have technical certifications (e.g., VCP, NCM, NCP) enhancing credibility.

Familiarity with architectural frameworks such as ITIL and TOGAF.

Proven experience in managing large-scale customer operational standards and processes.

Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs.

Customer-centric mindset coupled with a passion for driving change and developing success strategies.

Adept at collaborating with cross-functional teams and delivering feedback to enhance service delivery.

Fluency in English is required for this role, with additional language skills: Italian, French, German, Arabic and Spanish highly preferable.

Work Arrangement
Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.

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technical support advisor empleos en catalunya

Technical Customer Experience Manager (DC, Virtualization, Networking)

Technical Director Hydropower

Fellowship Manager

Junior Tax and Procurement Specialist

Sr Pricing Consultant

Manager - Accounting (UK/Ireland)

Senior Account Manager

Tax and Procurement Graduate

Senior BMS / Application Engineer (m/f/d)

Sales Acceleration Manager

Adobe Developer

System Architect (m/f/d) Global Data Platform

CX Business Manager – (Hybrid)

Senior Sales Executive - UKI

Senior SAP Finance Process Lead

Manager - Salesforce Marketing Cloud Development

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Director, Architecture- Enterprise & Strategy

GenAI Solution Architect

Senior Data Analyst (all genders)

Quiero recibir la alerta de empleo más reciente de technical support advisor en catalunya

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